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U.S. Department of Veterans Affairs Office of Acquisition & Logistics. U.S. Department of Commerce The Big “A” Acquisition Conference. Alexandria, Virginia May 5, 2011. Jan R. Frye Deputy Assistant Secretary for Acquisition & Logistics. Agenda. VA organizational overview and history
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U.S. Department of Veterans AffairsOffice of Acquisition & Logistics U.S. Department of CommerceThe Big “A” Acquisition Conference Alexandria, Virginia May 5, 2011 Jan R. Frye Deputy Assistant Secretary for Acquisition & Logistics
Agenda • VA organizational overview and history • VA’s 16 greatest challenges • VA supply chain transformation • VA Supplier Relationship Transformation Initiative • VA Secretary’s Acquisition Transformation Strategy • VA Acquisition customer service roadblocks and action taken
History • 1930 – Congress established the Veterans Administration • 1989 – Department of Veterans Affairs established as a Cabinet-level position • Eric K. Shinseki, Secretary, Veterans Affairs • W. Scott Gould, Deputy Secretary, Veterans Affairs We serve an estimated 23 million Veterans
The Department of Veterans Affairs • FY 2010 Procurement Spend: $16 billion • FY 2011 Projected Budget Outlays: $143 billion • FY 2012 Budget Estimate: $132 billion • FY 2011 Discretionary Budget Authority: $60 billion • Warranted Contracting Officers in VA – 1,059 (May 2011) • Targeted 2,000 staff for PM training in FY 2011 • VA Employees: 313,502 • Veterans Integrated Service Networks: 21 • VA Hospitals: 152 • VA Community Based Outpatient Clinics: 956 • VA Community Living Centers: 134 • VA Domiciliary: 90 • VA Veterans Centers: 232 • VBA Regional Benefits Offices: 57 • VA National Cemeteries: 131
VA's 16 Greatest Challenges • Eliminate Veteran Homelessness • Human Capital Improvement Plan • Automate GI Bill Benefits • Virtual Lifetime Electronic Records (VLER) • Improve Veterans’ Mental Health • Veterans Relationship Management (VRM) • Veterans’ Benefit Management System (VBMS) • New Health Care Model • Expand Health Care Access • Systems to Drive Performance (Enterprise-wide Cost Accounting) • Health Care Value • Integrated Operating Model • Research and Development • Ensure Preparedness • Health Informatics • Strategic Capital Investment Planning Process
POF: Providing the right item/service • At the right place • At the right (or needed) time • To meet the Veteran need • Functioning properly • At the “right” cost VA Supply Chain Transformation • 3600 Customer Satisfaction KPI • Internal Acquisition Customers • VA Supplier Outreach • VA/VHA Logistics Transformation • Strategic Sourcing/Acquisition • Acquisition Realignment • VA SCOR Model
VA Supplier Relationship Transformation • Aug 2009 Supplier Relationship Transformation Forum • December 2009 Supplier Relationship Web-Cast • Michigan State University “Supplier Perception Survey” • 2010 & 2011 VA Outreach Events • Advanced Program Briefings to Industry (APBI) • Regional Supplier Forums Conducted (NJ, CA, IL, FL) • Additional Supplier Forums Planned (CA and IL) • Increased number of pre-proposal conferences • Increased use of draft RFPs • Webinar (February 2011) and 4th Quarter FY 2011
VA Secretary’s Acquisition Transformation Strategy • Gain control over acquisition management information • Effectively manage the acquisition life cycle • Improve the acquisition management workforce • Leverage technology to ensure an enterprise management approach • Pursue standardization and strategic sourcing • Achieve $2 billion in procurement savings • Achieve clear ownership and accountability of VA contracting mission
VA AcquisitionCustomer Satisfaction Roadblocks Roadblock Action Taken
VA AcquisitionCustomer Satisfaction Roadblocks Roadblock Action Taken
VA AcquisitionCustomer Satisfaction Roadblocks Roadblock Action Taken
VA AcquisitionCustomer Satisfaction Roadblocks Roadblock Action Taken