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Review of User Studies

Review of User Studies. Carol Tenopir University of Tennessee ctenopir@utk.edu. Parameters of Report. Use of digital library sources Research studies only Multiple methods considered Recent studies only (1995-). Excluded From Analysis. Opinion pieces Pre-web studies

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Review of User Studies

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  1. Review of User Studies Carol Tenopir University of Tennessee ctenopir@utk.edu

  2. Parameters of Report • Use of digital library sources • Research studies only • Multiple methods considered • Recent studies only (1995-)

  3. Excluded From Analysis • Opinion pieces • Pre-web studies • Studies of only the web (no libraries)

  4. Studies Included • Tier 1 (major studies with many subjects) • Tier 2 (small scale studies) • Related Materials (bibliographies of user studies, methods)

  5. Tier 1 Parameters • Research projects treated as one • Separate publications for same project in bibliography

  6. Tier 1 Studies (groups of studies) • SuperJournal • Outsell • HighWire/eJUSt • Pew Studies • OhioLINK • Tenopir & King • Others (CIBER) may be elevated to Tier 1

  7. Tier 1 studies -- Method STUDY METHOD SuperJournal Outsell HighWire/eJUSt Pew OhioLINK Tenopir & King Logs/surveys/focus groups/interviews Interviews Surveys/interviews/logs Surveys/observation/focus groups/journals Logs Surveys/critical incident

  8. Tier 1 studies -- Participants STUDY PARTICIPANTS SuperJournal Outsell HighWire/eJUSt Pew OhioLINK Tenopir & King Students & faculty Students & faculty Scholars & clinicians High school & College students OhioLINK users Scientists and social scientists

  9. Tier 1 studies -- Conclusions STUDY CONCLUSIONS SuperJournal Outsell HighWire/eJUSt Pew OhioLINK Tenopir & King User level User level User level User level Group level User & Readings level

  10. SuperJournal Findings • Users want subject clusters • 7 patterns of use • Both browsing & searching are important • Differences by discipline, tasks, & position • E-journals save time, but relevant articles are printed out

  11. Outsell Findings • Faculty and students use e-journals • Most like e-journals • Faculty and students still use print • Universities use e-journals more than colleges • Differences by discipline, level

  12. HighWire/eJUSt Findings • Use multi journal services for searching • Create personal “mini-libraries” • Differences by disciplines, workplace • Like PDF to print out relevant articles • Like hyperlinks

  13. Pew Studies Findings • Students are heavy Internet users • Use the net for school research • Use interactive features and virtual communities • Use Internet more than the library • See disconnect between home and school use; teachers and students

  14. OhioLINK Findings • Wide use of unsubscribed titles • Wide range of titles used • Heavy use of e-journals by all colleges • Many small colleges • Use increases over time

  15. Tenopir & King Findings • Users read more, not more time • Differences among disciplines, workplace • More searching, less browsing • Fewer personal subscriptions, more reliance on library • Relevant articles are printed out

  16. Usage logs Interviews/surveys/ journals What groups do Opinion, what individuals say they do in general and why What individuals say they do specifically and why, readings What individuals do in a controlled setting and why What Conclusions Can You Draw? • Critical incident • Experimental

  17. Learning About Users and Usage Opinions, preferences (individual) Critical incident (readings), Experimental Usage logs

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