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Rainey School Presentation 2011. Agenda. Who are Tobermore Products Production Process Health & Safety Services Customers Marketing Strategies Recruitment & Selection What do we offer staff? Management Structure The Role of the Accounts Department. Who are Tobermore Concrete?
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Agenda • Who are Tobermore • Products • Production Process • Health & Safety • Services • Customers • Marketing Strategies • Recruitment & Selection • What do we offer staff? • Management Structure • The Role of the Accounts Department
Who are Tobermore Concrete? Kieran Fields
Who are Tobermore Concrete? • In business for over 50+ years • Product range has changed from traditional concrete (building blocks) to value added products (paving and kerbing). • Manufacturers of: • Concrete Block Paving (includes the Permeable Paving range) • Paving Flags/Slabs • Kerbing & Edging • Walling (Includes a mortar free retaining walling system) • Importers of Natural Stone (Pietra Range)
Who are Tobermore Concrete? • Operate within Northern and Southern Ireland Markets, including UK mainland from August 2004. • We currently have 7 Paving & Walling Centres in: • Tobermore, Bangor (Northern Ireland) • Dublin, Galway, Cork (Rep. of Ireland) • Leyland Preston (England) • Falkirk (Scotland)
Awards Won by Tobermore • Winner of Northern Ireland Quality Awards 2003 • Queens Awards for Enterprise 2003 • UK Business Excellence Awards 2005 • Chartered Institute of Marketing – Best Regional Marketing Team 2007 • European Quality Award (EFQM) 2007 • UTV/Business Eye Company of the Year 2007 • Belfast Telegraph Business Awards Company of the Year 2008
Products David Caskey
What products do we sell? • Over 1300 products • Range twice the size of our nearest competitor • We are continually involved in new product development and product innovation i.e. New Hydropave Permeable Paving Range and Secura Grand Retaining Walling System.
Religious Buildings Maghera Chapel Cookstown Chapel
Methods used for motivation • Productivity bonuses • Appraisals • Recognition awards • Promotion • Customer Related Bonus • Saying “Thanks”
Stock controlled continued • Produce Plan • Produce maintenance plan • People plan • Aim to keep 98% of standard products in stock at all times
Health & Safety Debbie Ditty
Health, Safety & Environmental Officer • Manage Health, Safety and Environmental issues • Implement legislation • Policies and Procedures • Workplace inspections • Accident investigation & reporting • training • Coordinate safety management during construction projects
IMS System • IMS – Integrated Management System • Quality ISO 9001:2008 • Environmental ISO 14001 • Health & Safety work to 18001
Health & Safety • Training • Occupational Health
Waste Management • We ensure all waste is segregated and recycled when possible. • Various types of waste are generated on site
Mandatory PPE • Safety boots must be worn at all times by everyone working in the production areas • Hi visibility Vest / jacket must always be worn in the yard by everyone including contractors, visitors etc.
Water Recycling • We have installed a 3 stage settlement tank to filter out particles. • Water is used to supply Hess 2 & 3 with the water they require for production. • Water usage is dependant on the moisture content already in the sand when it comes from the quarry
Energy Usage • Electricity is supplied by Airtricity • Strive to reduce electricity consumption • Procedures in place • Office example: Reduced our usage by £70 per weekend which equates to £3640 per year. • Working with Carbon Trust to compile a certified Carbon footprint.
Yard Hazards • 35+ FLT's at any time • 40 tonne loading shovel • Continuous lorry movements per day • Private and Trade customers
Services Kieran Fields
Services • Landscape design service • Websites • Product literature • Product innovation • Paving & Walling centre's • Free samples • Lunchtime CPD presentations • Portfolio of installations • Technical guidance • Delivery service
Customers • Contractors • Private Developers • Civil engineering companies • Builders merchants • Laying contractors • Government bodies • DOE, • Co. Councils etc. • Architects • Retail customers
Business Development/Marketing • Areas covered: • Internal computer system (Navision) • Communication • Email & ezines • Website www.tobermore.co.uk • Resolving Network problems • Desk Top Publishing • Product Information Guides • Invites & Faxbacks to various events • Hardware issues (Printers, laptops, cameras etc) • Brochures (Both Commercial & Domestic)
Marketing Strategies For the company to achieve its Marketing objectives, its very important to incorporate a combination of both online and offline projects within the marketing mix. Some examples: • Corporate hospitality • One to one presentations • One to many presentations • Designers Conferences • Websites • Mail shot • Brochures • Journals • Newspapers • TV • Radio