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Leveraging Partnerships in a Tight Economy

Leveraging Partnerships in a Tight Economy. Sandra Crumlish, MSA scrumlish@sjm.com 2011 NCNMLG/MLGSCA Joint Meeting. Tight Economy, Dwindling Budgets, Threats to Resources. Management. Vendor. Customer. Library. Benefits of the Working Relationship. Level o.

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Leveraging Partnerships in a Tight Economy

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  1. Leveraging Partnerships in a Tight Economy Sandra Crumlish, MSA scrumlish@sjm.com 2011 NCNMLG/MLGSCA Joint Meeting

  2. Tight Economy, Dwindling Budgets, Threats to Resources Management Vendor Customer Library

  3. Benefits of the Working Relationship Level o

  4. Library Support – 15,000 Employees 3500 Light Users 1500 Heavy Users 2500 Moderate Users

  5. What are We Facing? LIBRARY RECRUIT

  6. Pathway to Success Strat Marketing CSEs Research Clinical Studies Regulatory

  7. Vendor Extras

  8. Trust • Reciprocal Relationship • Organizational Goals • User Satisfaction • Library-Vendor • Library-SJM • Vendor-SJM What Does This Mean? • Value - Future • Organization • Vendor • Library Develop Partnerships Mutually Beneficial Continuous Improvement

  9. Take the Leap! Sandra Crumlish, Manager Library & Resource Center St. Jude Medical CRMD scrumlish@sjm.com

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