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Leveraging Strategic Partnerships

Leveraging Strategic Partnerships. S. McTigue, Chief Administrative Officer Elant, Inc. Agenda. Bio & Background Orbiting The Giant Hairball Why Leave All That Glory Critical Alliances The Transformation Skillset Inventory Define Your Strategy Operational Fitness. Bio & Background.

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Leveraging Strategic Partnerships

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  1. Leveraging Strategic Partnerships S. McTigue, Chief Administrative Officer Elant, Inc.

  2. Agenda Bio & Background Orbiting The Giant Hairball Why Leave All That Glory Critical Alliances The Transformation Skillset Inventory Define Your Strategy Operational Fitness

  3. Bio & Background • Early Days • Education, Experience, Formalized Training • Pursuit to Excellence • Leadership Fitness…but, really…?! WasIt?

  4. Orbiting The giant hairball • Fast Company | Why We Hate HR • What Do You Mean, We Are Not Brilliant?! • Efficiency In Lieu of Value • Compliance Over Common Sense • The Corner Office Doesn't Get HR • The Vortex of The ‘Tactical|Strategy Disconnect’

  5. Why leave All that glory • The Aha! Moment • Back To The Drawing Board • Finding Your Purpose • Identify Your SWOTs

  6. Jumping The Shark Different “Kind of Stuff” Serving The Vertical What Value Added Supporting The Strategy Business Need Move The Needle = TheFuture ofHR

  7. Critical alliances • Influence • Navigation • The Inner Circle • Mentorship

  8. The transformation • Commitment • Intrinsic Drive & Willingness • Leveraging Capabilities • KSAO’s • Bench Strength • My Leadership Lid

  9. Skills set inventory • Process • E.F. Hutton • Magnetism • Connection • Empowerment • Solid Ground • Buy-In • Victory & Momentum • Sacrifice & Legacy

  10. Define your strategy • Align The Right Talent & Financial Leadership • What Are Market Challenges & Opportunities • Establish Competitive Advantage • Implement Growth Strategy • Scale Business Systems & Metrics • Operationally Driven Focus • Ensure High Level Communication • Best Practice Benchmark Assessment • Set Performance|Business Metrics; Breathe Them • Set Deliverables; Breathe Them

  11. Key Results Indicators • Market Share Growth | Alignment • Financial Viability | Stewardship • Volume Growth • Revenue Growth • Customer Experience & Service Recovery • Electronic Medical Records • Internal Communication • Regulatory Compliance • Clinical Outcomes • Assessment Skills • Documentation KRI4 Stakeholder Value KRI1 Service & Quality KRI2 People KRI3 Reputation & Brand • Market Position • Client | Patient Satisfaction • Contract Holder Performance • Referral Source Satisfaction • Brand Awareness, Integrity, Recall & Equity • Recognition • Employee Events • Employee Engagement • Celebration of Successes • Employer of Choice Designation • Clinical & Technical Competency

  12. Operational fitness

  13. Operational fitness

  14. at a glance

  15. Questions?

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