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Retention in the Faculty of Arts. Yvonne Bottomley. David Henderson. Penny Hyland. Kylie Kapeller. University background…. University of Tasmania. Established 1890 (4th oldest). Amalgamation with TSIT, AMC. Income: HECS, FFPOS, grants, consultancies. Growth. Reputation enhanced.
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Retention in the Faculty of Arts Yvonne Bottomley David Henderson Penny Hyland Kylie Kapeller
University background… University of Tasmania • Established 1890 (4th oldest) • Amalgamation with TSIT, AMC • Income: HECS, FFPOS, grants, consultancies Growth • Reputation enhanced • More flexibility in program offerings • Economies of scale for teaching • Job retention • More $ through Government funding eg, via HECS, funds for good teaching etc.
Growth - advantages, challenges How to grow? • New students • Improve retention of current students Advantages for UTas • Only University in the State • Has distinctive programs • Dean’s commitment: University has to educate the population, not just an elite group Challenges to Growth • Low follow-on rates from School to Uni • Low rate of people continuing onto Year 12 • Students choose to travel • Transfer to interstate Universities • Buoyant economy • 2005 Nelson reforms to higher education
Burnie / Devonport 19,000 + 24,000 Launceston 98,000 Hobart 206,000 Tasmania Total population 484, 700
Campus Information University EFTSU/EFSLE (August 2006) • Total 12,054 (19,063 bodies) • Hobart 7,612 • Launceston 3,917 • Cradle Coast 315 • Other 210 Arts Faculty EFTSU/EFSLE (August 2006) • Total 2,954 (4,783 bodies) • Hobart 2,066 • Launceston 760 • Cradle Coast 72 • Other 56
Interactive Session How does your University compare?
Retention Rates in Faculty of Arts History of research into retention rates Since the 1950s Universities have been grappling with the issues Major common themes include • Financial pressures • Part-time and full-time work • Academic issues including teaching quality • Course choice • Personal problems/commitments • Academic failure
Information on our attrition rates • General overall attrition rates for UTas • Comparison between the campuses • Arts Faculty Attrition • Bachelor of Arts Attrition • School of Sociology Attrition
Interactive • What are the dimensions of attrition at your institution? • Are the trends similar or different? • Did you suffer high attrition in Sem1 05? If so, what is the reason? • Have your attrition rates improved remarkably this year? If so, what is the reason?
The Past ( 2004 and earlier) • Paper based and more personal service • Enrolment Sessions • Orientation too complicated • Communication with students
2005 Changes 2005 UTas went online (except for enrolment) Communication by email • Re-enrolment forms • Enrolment/Variation Statements; • Fee Statements • Exams • Graduation Courses & Units Handbook online only
Responses to change Enrolment Session (new students) • 9 enrolment session (3 December, 3 January, 3 February) • General Enrolment Information Session (new) • Costs of coming to Uni • “What now” session outlining administrative side to Uni ie enrolment, confirmation fees, how to enrol, read a timetable etc., HECS-HELP, support services. • Faculty/degree specific session (new) Orientation Bulk emails Help Desk
Catalyst Project - Launceston • Catalyst - pilot program in sem 2 2005 • Embedding Student Transition Support Officers within the Faculty Aims to: • Implement transition and support programs • Provide direct assistance and “just in time” information • Facilitate referral and access to complementary services • Support staff in meeting the needs of an increasingly diverse cohort of students • Identify issues and concerns
Catalyst Activities • Orientation sessions • Student Mentor Program • Information Booths and “Ask Me” campaign • Faculty specific developmental activities
Benefits of Catalyst program are • Tailored support program • Provision of direct support and referrals • Provision of immediate support and assistance • Development of close working relationships with both faculty administrative and teaching staff • Establishment of links between central services and faculties
Outcomes/Evaluation Outcomes: • Orientation sessions - 340 students • Faculty specific mentors - 70 trained • Student queries - 1203 handles • Study related workshops - 59 conducted • Very positive feedback Evaluation: • Continuing • Future of Catalyst program?
Interactive • How is your institution dealing with retention? • What measures have you put in place? • How effective are they? • How have you measured the effectiveness? • Are there programs you would like to run? What barriers are there to implementation?