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Innovating healthcare. Innovation on demand. Innovatiecafé IPS mrt 2013 Clark.nowack@han.nl. . P articipatory H ealthcare I nnovation PHI . >75% of ‘ innovations ’ fail … Why ?. Failed to meet “ customer ” needs Incorrect pricing To late/ early to market
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Innovatinghealthcare Innovationondemand Innovatiecafé IPS mrt 2013 Clark.nowack@han.nl
Participatory Healthcare Innovation PHI
>75% of ‘innovations’ fail… Why? • Failed to meet “customer” needs • Incorrect pricing • To late/ early to market • Supplychain issues • No new uniquevallue • Technologydriven/ push • Change management issues • …
InnovationbarriersPolitics | Culture | PrivacyOrganisational | RegulationsJargon | Ethics |”Technology”…and more
Participatory HealthcareInnovationa Black&WhiteApproach
Healthcare (needs) basicallydo(es) notchangeTechnology does,rapidly, soinnovation is at hand(justarround the corner) Statement
Sint-Petersburg in 1835 COUVEUSE
http://www.io.tudelft.nl//fileadmin/Faculteit/IO/Actueel/Nieuws/Design_Etalage/Showcases/Babybloom/img/Babybloom1_web.jpghttp://www.io.tudelft.nl//fileadmin/Faculteit/IO/Actueel/Nieuws/Design_Etalage/Showcases/Babybloom/img/Babybloom1_web.jpg
Basic ‘need’ is keepingthe infant alive(regulate damp and temperature)Innovationbytechnology
Haertbeat http://seniorennet.nl/Pages/Nuttige_telefoonnummers/images/hartslag4.jpg
Instant diagnose http://www.diagnosetechnologie.nl/wp-content/uploads/2012/03/logo_diagnose_technologie_280x150.png
But, withwhom?All requiredStakeholdersPatients | Family | Caretakers | Researchers | Business | Consumers | Developers | Engineers | End-users | IT Professionals | Friends | Ensurers | ...
Requirements engineeringEngineer(specify) the needNOTthe solution‘Stakeholders are not capable to specifytheir needs unambiguous’. “they preach their own jargon” “no standardization” “mankind thinks in solutions”
…typical stakeholders... • don't understand what they want • won't commit to written requirements • insist on new requirements • communication is slow • do not participate in reviews • are technically unsophisticated • don't understand the development process • …
…mindshift in innovation...(vrij vertaald) The range of what we think and do is limited by what we fail to notice. And because we fail to notice that we fail to notice, there is little we can do to change; Until we notice how failing to notice shapes our thoughts and deeds. Ronald Laing
‘the’ V-model Statement of needs Market Problem domain WHAT Stakeholder requirement Acceptance test HOW System requirement System test Solution domain Prototype
A requirement and it’sattributes • Descriptiona onesentence statement of the intension of the requirement • Rationalea justification of the requirement (WHY!) • Fit for use criteria a measurement of the requirementsuchthatit is possible to test if the solution matches the originalrequirement • Originator person whom raised this requirement • Event/ usecase / protocol the source of the requirement Source : www.systemsguild.com
“Good” practice examples http://www.npl.co.uk/upload/img/good-practice-online-modules.jpg
Portable scanner http://www.visionair.nl/ideeen/mensheid/geneeskunde-heeft-goedkope-uitvindingen-nodig/
INNOVATORS van de toekomst Wat vind je van deze manier van innoveren? Wie zou de verantwoordelijkheid voor deze manier van innoveren moeten nemen?
Participatory Healthcare Innovation • Specifying the problemwilllead • simply to an (already)existing • out of the context (box) • solution www.reqcare.com