Understanding Change

Understanding Change The only thing constant in the world is that it’s constantly changing

Change • Diagnosis • Implementation

Change • Diagnosis • Define the Situation • Identify the Problem – Gap Analysis

Change • Implementation • Identify Solutions and Consequences • Choose Best Strategy • Implement

Identify Solutions and Consequences • Lewin’s Force Field Analysis

Identify Solutions and Consequences • Lewin’s Force Field Analysis Equilibrium

Identify Solutions and Consequences • Lewin’s Force Field Analysis Restraining Forces Equilibrium Driving Forces

Identify Solutions and Consequences • Lewin’s Force Field Analysis Restraining Forces Equilibrium Driving Forces Start the Change Process

Identify Solutions and Consequences • Lewin’s Force Field Analysis Restraining Forces Equilibrium Driving Forces Stop and Think

Identify Solutions and Consequences • Lewin’s Force Field Analysis Restraining Forces Equilibrium Driving Forces Proceed with Caution

Choose Best Strategy • Participative Change Cycle • Directive Change Cycle

Group Behavior Individual Behavior Attitude Knowledge Choose Best Strategy

Group Behavior Individual Behavior Attitude Knowledge Choose Best Strategy • Participative Change Cycle

Group Behavior Individual Behavior Attitude Knowledge Choose Best Strategy • Directive Change Cycle

Choose Best Strategy • Lewin’s Change Process Performance Time

Choose Best Strategy • Lewin’s Change Process • Change is necessary • Unfreezing of old behaviors

Lewin’s Change Process • “Radical” Unfreezing Process (Schein) • Physical removal from normal setting • Undermine social support • Demean old behavior • Reward new behavior

Choose Best Strategy • Lewin’s Change Process • Change is necessary • Unfreezing of old behaviors • Change takes place • Identification and Internalization

Lewin’s Change Process • Change Takes Place • Identification • Learning from role models

Lewin’s Change Process • Change Takes Place • Identification • Learning from role models • Internalization • Learning based on survival

Choose Best Strategy • Lewin’s Change Process • Change is necessary • Unfreezing of old behaviors • Changes become permanent • Refreezing of new behaviors • Change takes place • Identification and Internalization

Lewin’s Change Process • Changes Become Permanent • Continuous Reinforcement

Lewin’s Change Process • Changes Become Permanent • Continuous Reinforcement • Intermittent Reinforcement

Competition - Positives • Creates Cohesiveness • More Task Oriented • Better Organized and Structured • Conformity is the Rule

Competition – Negatives • See only one’s strengths and the others weakness

Competition – Negatives • See only one’s strengths and the others weakness • Hostility toward competitors

Competition – Negatives • See only one’s strengths and the others weakness • Hostility toward competitors • Losers never seem themselves as losers

Competition – Negatives • See only one’s strengths and the others weakness • Hostility toward competitors • Losers never seem themselves as losers • Winners become complacent

Understanding Change