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Next generation spamprotection. Spam – What is it?. Spam is unwanted/unrequested commercial e-mail. Spam is also attempts to trick You for money or personal information, like passwords or account numbers.
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Next generation spamprotection spamFencepresentation
Spam – What is it? • Spam is unwanted/unrequested commercial e-mail. • Spam is also attempts to trick You for money or personal information, like passwords or account numbers. • Spam is illegal in most European countries, but most spam isn’t European, in fact 70% of all spammail comes from Asia. spamFencepresentation
Do we have a spamproblem? • Have you ever recieved a spammail? • Are You familiar with anyone who’s recieved a spammail? • Is the number of spammail climbing or dropping? • Do You think those who send spam are getting smarter or dumber? spamFencepresentation
How big is the problem? • The number of spammails per employee has doubled in year 2002 compared to year 2001, Jupiter Media Metrix • ”10% of our incoming e-mail is spam”, Børsen • “About 20 percent of incoming messages to AT&T WorldNet are junk e-mail”, Janet Wyles, AT&T WorldNet • “..costing an estimated $1 per piece in lost productivity” Chris Lewis (major telecommunications company) spamFencepresentation
What do most people do? Companies who wish to reduce the number of spammails have uptil now had the following possibilities: • Create a simple filter in the e-mail program and throw e-mails in the ”Junk mailbox” • Order and use a simple spamfilter and sort out 20-50% spam and risk real e-mails being blocked aswell. • Do nothing and delete the spammail when it has arrived. spamFencepresentation
Misunderstandings! • ”A firewall stops spam!” • ”I’ve deleted those messages in no time!” • ”It (spam) will probably go away by itself!” • ”We haven’t had a problem so far, so I don’t suspect anything will come our way!” • ”Just sign off the mailing list and You won’t recieve it anymore!” spamFencepresentation
E-mail flow without spamFence I N T E R N E T RECIPIENT SENDER Spammail recieved Spammail is sent Protection the way it used to be: You are responsibleIt is up to You to have the best possible protection for Your computer.You have to maintain itYou are responsible for maintaining it, 24 hours a day!Don’t let the enemy insideIf Your spamfilter isn’t up to date, the spammail could already be inside Your networkSave Your InternettrafficBy allowing spammail inside Your network, You’re wasting 10-30% Internetcapacity. Capacity You could be using for Your own good! spamFencepresentation
Imagine You could : Never recieve another spam e-mail? And at the same time do NOTHING! No updates (releases, patches,etc)! No maintenance! For less than 7 cents a day! spamFencepresentation
Why not use Outlook to filter? • The function ”add to junk senders list” simply adds an e-mail address that probably doesn’t exit. A minute after You’ve added the e-mail address, a similar spammail could be received from another e-mail address. • The spamsenders are clever enough to get passed almost any filter in Outlook. That’s why we have to use more drastic measures to get rid of spam. spamFencepresentation
SPAM SPAM SPAM Scanning outside my network? spamFence puts a ring of safety around Your company so no spammail can enter through e-mail. Your companys internal network will never get in contact with spam sent through e-mail. No wasted Internet traffic there! You protect Your company the same way, set up a fence or a wall to prevent unwanted visitors. spamFence Your companys internal network spamFencepresentation
RECIPIENT SENDER I N T E R N E T Actual e-mail is recieved Spammail & actual e-mail are sent 6 different spamfiltering technologies QUARANTINED 820 spamrules Commercial filter DCC STA RBL B&W lists Each customer can easily adjust the sensitivity of the spamfilter in the Online customer reportcenter. Spammail put in quarantine spamFencepresentation
The 5 spamfilters 820 intelligent spam/antispam rules These rules are made specific for detecting wether or not an e-mail is spam. The rules add or subtract points to the specific e-mail, ex. if the e-mail includes known spam language, then points are added. DCC (Distributed Checksum Clearinghouse) DCC checks the content of en e-mail and gives it a unique score. Should this unique score appear in over, say 1.000.000 e-mails, then there is a good possibility that the e-mail is spam. DCC servers is constantly updated everywhere on the Net and we check every e-mail against these.servers STA (Statistical Token Analysis) STA uses the Bayesian method to learn the local ”language” of the e-mails going through the STA filter. The filter learns which e-mails are ’good’ and which are spam and in that way are able to give better points to classify the e-mails. RBL (Realtime Blackhole Lists) RBL is the e-mail blackbook. If Your mailserver is open for rely You can be quite sure it will be listed here quickly. We check whether or not an e-mail comes from a mailserver listed in one of the many RBL servers we check. Different RBL servers has different priorities. Personal Black & White lists Finally the customer is able to produce their own blackbook. In the reportcenter You can easily add an e-mail address You want to block or recieve from. This also helps the customers to get rid of those ”hard-to-sign-off mailing lists”. spamFencepresentation
Can I use it? • Yes! You can use spamFence regardless of what mailsoftware or mailserver You’re using: Outlook, Lotus Notes or Exchange. • Yes! You can use spamFence regardless of what operating system You’re using: Unix, Linux, Apple or Windows. • spamFence requires no setup and no changes within the customer for scanning incoming mail. spamFencepresentation
Double mirrors! • Our spamFence setup features mirrored systems, in that way a secondary system will take over, should the primary fail. • We’ve even mirrored a seconddata centeron a alternative geografic location to make sure that we always have a system up and running. • Bothdata centersinclude power backup (UPS), Airconditioning, firealarms andhavebeen secured behind multiple securitydoors with alarmsystems. spamFencepresentation
It is written! (in the DB) Our online customer reportcenter includes detailed statistics for the customers complete e-mail traffic: • View in- and outgoing e-mails stats including number of spammails blocked • Spam graphs • Send report to e-mail • View custom periods: days – weeks – months • Spamactivity • 7 days overview • Inspect all in- and outgoing e-mails with the possibility to search and filter messages • Change the sensitivity for the spamfilter. spamFencepresentation
Total Cost of Ownership TCO can be reduced significantly because You save resources and expenses on: • Installing and maintaining software • Updating and maintaining serversoftware • An IT Administrator to overlook and maintain the spamsoftware • An employee to maintain all licensing for the software • Improved performance on Your Internetconnection All employees save time as they no longer recieve spammail. spamFencepresentation
spamFence offers: Spam free e-mail! 5 x spam protection No setup and no maintenance! Detailed management reports! The best spamprotection! spamFencepresentation
Questions? spamFencepresentation
spamFence advantages: spamFence blocks spam in all incoming and outgoing e-mail. spamFence scans e-mail before it is sent to Your company. . spamFence has 5 spamfilters. spamFence is updated every 10 minutes 24/7/365. Comendo takes care of maintaining, licensing and updating. Online customer report- center, with detailed stats of Your e-mail traffic. spamFencepresentation