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Implementing Change Putting it all together . Business Mentors. Implementation – Putting it together. Define and communicate your plan Get the right people on the bus and in the right seat. Focus on high impact activities and delegate the rest
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Implementing ChangePutting it all together Business Mentors
Implementation – Putting it together • Define and communicate your plan • Get the right people on the bus and in the right seat. • Focus on high impact activities and delegate the rest • Start to major in majors and get control of your time • Study and practice time management • Work with a daily planner and prioritized task list • Tech your staff about time management • Study and practice leadership
Reasons Why Transitional Efforts Fail • Unclear Goals - 55% • Changing Objectives - 55% • Lack of Accountability – 51% • Lack of Management Support – 49% • Lack of Role Clarity – 47% • Ineffective Leadership – 45%
Subjective Reasons • Underestimation of how hard it is to drive people from their comfort zones. • Overestimating past successes. • Lack of patience. • Over-analyzing of the situation • Too many managers few leaders • Execution
The Big Picture • Communicate vision to your employees • Keep them in the loop • Have high expectations • Manage with outcomes • Hold routine planning and update meetings
Foundations for Change • Communication • Create a coalition • Strong group of leaders • All looking in the same direction • Utilize your compelling vision and goals • K.I.S.S. People don’t get burned out in their jobs, they get burned out by the atmosphere in which they have to work. Leadership is about creating the right atmosphere.
Action Plan • Team develops strategy • Ownership • I can make a difference • Train, train, train - upward mobility • Continually communicate vision • Empower others – encourage criticism • Review the results frequently with your staff
More… • Make sure the focus is always on the end result • Bring in new blood – hire and promote those that are passionate • Hold management retreats • Make it impossible to return • Throw down compelling challenges
Fine Tuning • Run a loose ship with a tight reign • Empower others • Focus on the vision • Provide adequate feedback and coaching • Create a company of Entrepreneurs
Have Fun! ”Looks like the upper hand is on the other foot.” • Leslie Nielson, in “Hotshots! Part Deaux” • Enjoy success • Let your employees see you having fun • Work should be more fun than fun • Business ceases to be work when you are chasing a dream that engorges you • Lighten up and stop taking yourself too seriously • Be a good finder and cheerleader!
Every Rose Has its Thorn • Some employees will not survive • Some efforts will fail – most learning will come the hard way! • Certainty is a delusion!
Success • Take time to appreciate how far you have come • Do not declare victory before the game is won • Finish like a pro • Embark on a plan of continuous change!
“It is a question of whether we’re going to go forward into the future or past to the back.” • Vice President Dan Quayle
Summary “If you care enough you can accomplish anything.” Candy Lightner – Founder of MADD • People want to be challenged & partners in success • Employees will be skeptical about change • With passion – people will believe in your efforts • Become a leader rather than a manager • Involve your employees • Communication
“Somebody has to do something, and it’s just incredibly pathetic that it has to be us.”Jerry Garcia – Grateful Dead
Managing for profit checklist • Write a vision statement • Make plans – strategic, business, sales, marketing, financial • Budget to control expenses • Monitor revenue, expenses, productivity and cash flow • Create and monitor information systems to manage operations • Write job descriptions • Hire sales-oriented people • Identify your competitive advantage and exploit in your market
Checklist… • Set performance goals and objectives • Manage and focus on profitable production • Provide exceptional customer service • Conduct performance reviews • Coach to manage performance • Celebrate accomplishment • Improve in areas of deficiency • Hold regular staff meetings
Checklist… • Establish a team environment • Research technology and remain on cutting edge of new trends, equipment and procedures • Eliminate redundant processes • Delegate responsibilities • Develop a written operations manual
Creating an Exceptional CompanySummary "The crowning fortune of a man is to be born to some pursuit which finds him employment and happiness, whether it be to make baskets, or broadswords, or canals, or statues, or songs." Ralph WaldoEmerson • Restoration has a very compelling purpose • Our industry is changing • You must be an exceptional leader • Create a plan and vision
Desire and Passion!Separating the Good From Great • A lack of complacency and a desire to be the best. • A company culture that accepts nothing less than excellence. • A compelling vision to be the best • An unglamorous, deliberate plan
Resources Pile up enough tomorrows and all you will end up with are a bunch of empty yesterdays. I don’t know about you, but I would like to make something of today. Professor Harold Hill, Music Man • See document attachment • Workshop support group • Board of directors • Quarterly phone calls • Exchange action plan