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Quality Assura nc e at Niagara College. Quality Assura nc e = Student Success. Quality Assura nc e is Everyone’s Business excelle nc e performa nc e proficie nc y releva nc e guida nc e. Program Quality Assura nc e Process Audit (PQAPA).
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Quality Assuranceis Everyone’s Businessexcellence performance proficiency relevance guidance
Program Quality Assurance Process Audit (PQAPA) • Once every 5 years each college is externally audited to ensure we have processes to ensure program quality • Our audit will be in Spring 2012
Program Quality Assurance Process Audit (PQAPA) • PQAPA is not just “program review”. It is an assessment of all the processes that contribute to program quality i.e. everything we do
Program Quality Assurance Process Audit (PQAPA) • We have had a college-wide continuous improvement plan since 2007, modified every 2-3 years, focusing on the areas where we wish to improve
Quality AssuranceAnd Continuous Improvement Since the last audit, we have made many changes that affect quality. Improved Our Teaching • Improved data and feedback from Program Reviews • Implemented an eLearning Certification program • Recorded and posted all Student Curriculum Meeting Minutes • Completed curriculum mapping for most programs • Reviewed and revised many college practices • Trained all staff in AODA and Workplace Harassment
Quality Assuranceat Niagara College Improved Students’ Learning • Created Program Manuals for all programs • Created a Quality Assurance website • Completed our $80m facilities Master Plan • Implemented a new Career Planning and Advisement Centre • Implemented a website automatic answering system
Six Quality Criteria There are 6 criteria against which we compare our college-wide systems. They focus on our: • Program learning outcomes • Communication of information to students • Program structure that conforms to provincial policy
Six Quality Criteria • Program delivery and evaluation methods • Human, physical, financial and support resources • Regular program quality assessment involving stakeholders, and focused on continuous improvement
Quality Assuranceat Niagara College How does it happen? • College Wide Self Study – December 2011 • Visit by Audit Panel – March/April 2012 • Audit Panel Report – May 2012 • Follow Up Report – November 2013 • Ongoing continuous improvement actions
Quality Assuranceat Niagara College What you can do: • Think about how you contribute to quality assurance/student success • Contribute ideas to the Self Study • Talk about Quality Assurance with colleagues and students • Participate in the PQAPA focus group sessions • Become more informed about QA
Quality Assuranceat Niagara College For more information, check out the new Website: www.niagaracollege.ca/ncqa
Your views on QA at Niagara • Some improvements since 2007 • What are our strengths? • Best Practices? • Areas to work on?