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How to create a centre of excellence that can export services globally and how to adapt the strategy to crisis time?

How to create a centre of excellence that can export services globally and how to adapt the strategy to crisis time?. Hungarian Management Consulting Assoc . 9 May 201 2. Starting from Travel, L eisure and Tourism.

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How to create a centre of excellence that can export services globally and how to adapt the strategy to crisis time?

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  1. How to create a centre of excellence that can export services globally and how to adapt the strategy to crisis time? Hungarian Management Consulting Assoc. 9 May 2012

  2. Starting from Travel, Leisure and Tourism • KPMG provides Travel, Leisure & Tourism (TLT) advisory servicesin Hungary, CEE and furtherafield • KPMG’s Budapest based TLT (today positioned as RELT) practice was established in 1999 to advise developers, operators and governmental bodies on their tourism, hospitality-related projects. Business plans Market and financial feasibility studies Project conceptualization Valuation and transaction services Tourismplanning and tourismresearch Economic impact studies • In 2003, a market nichewasidentified and welaunchedtheGolf Advisory service line – the first and yet only of all Big-4 globally.

  3. The threepillars of KPMG’s Golf Advisory Practicesuccess 2004 2006 2010

  4. The Golf Business Forum • Provides unique networking and business development opportunities • By its 8th year, it is regarded as the most important annual golf business-to-business event in EMA • Brings together the entire spectrum of the golf industry • Attracts more than 250 participants from over 40 nationalities annually • Hosted in a different location each year: Budapest, Prague, Cyprus, Ireland, Wales, Turkey, Dubai and TuscanynextSept • Attended by some of the most acknowledged golf celebrities • Receives outstanding media recognition • Moderated by CNN’s sports anchor Don Riddell in 2010 and 2011 www.golfbusinessforum.com

  5. The Golf Benchmark Survey • Introduced by KPMG’s Golf Advisory Practice in 2006 the Golf Benchmark is a set of market intelligence studies, designed to collect and share comparable golf industry benchmarks about golf course operation, golf and real estate development, golf tourism, the economic impact of golf and other golf-business related topics. • We have surveyed thousands of golf courses in over 64 countries, across 4 continents. • Over 2,000 course operators worldwide have provided detailed operational data to support our research activities. • We have published close to 50 reports in 6 years (available for download on golfbusinesscommunity.com). • ‘”KPMG’s Golf Benchmark Survey is the industry’s best source of unbiased easy to read data collected. The information is extremely helpful to those wishing to understand more about an emerging market of for owners wishing to understand how their projects stacks up against others. The GBS will assist the golf industry in moving forward.”Mr. David Spencer, Dubai World www.golfbenchmark.com

  6. Golf Business Community – Facts & Figures • Since its launch in March 2010, the Golf Business Community website has become one of the premium knowledge sources for the golf industry, reaching over 100,000 visitors and 8,000 new members. • KPMG’s weekly news alerts attract site members to visit golfbusinesscommunity.com on a regular basis. NEW

  7. Summary: 10-years of Golf Advisory Practice Launch of GBF Launch of Thought Leadership Plan Internationalisation of Advisory Practice Launch of News Portal 2003 2004 2005 2006 2010 KPI’s • Secured position as the leading advisors for the golf industry in EMA region • 200+ golf related projects • Major clients: European Tour, Dubai World, Dubai Golf, EMAAR, Qatari Diar • Cross border work in collaboration with more than 20 KPMG offices • Database of 35k golf industry contacts • Almost 50 Thought Leadership studies in 6 years • A.S ranked # 31 Most Powerful Person in Golf in ‘10

  8. Building on the success of ourGolf Advisory Practice

  9. Roadmap to becoming a leading Sports Advisory Practice in EMA

  10. Business development activities focused on football – a two-pillar approach Targeted Business Development 2) High visibility at the right INDUSTRY EVENTS 1) Continued production of THOUGHT LEADERSHIP

  11. Key learninglessons • Find the niche, or a specialist area (become an expert) • Create your own, unique knowledge base • Develop a global mind set • Publishthought leadership research • Build a network • Provide your clients, targets with information via • newsletters, direct mail, news shots to clients, own web page (website, FB page) etc. • business events, seminars, conferences (involve champions of the sector/industry) • press releases and media events • Benefit from the special value of our brand attributes as applicable • Be passionate

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