THE WORLD OF WORK HAS CHANGED FOREVER

1. THE WORLD OF WORK HAS CHANGED FOREVER HAVE YOU N E D A H C G WITH IT?

2. BUSINESS PRODUCTIVITY IMPROVE PRODUCTIVITY BUSINESS TODAY HAS NEVER BEEN HARDER NON PRODUCTIVE TIME COSTS THE UK£88 BLN A YEAR WE’RE ALL SQUEEZED FROM A NUMBER OF DIRECTIONS TIME WAY PLACE Efficiencies, time, travel and costs Improve communication and collaboration Foster a culture of innovation Improve sales & marketing effectiveness & productivity Manage business risk Get to market faster Reduce office footprint cost, and make better use of the workspace Better decisions, faster Enable flexible working Create competitive advantage Work / life balance Employee retention Develop skill base of the business Source : Proudfoot Reduce carbon footprint

3. Over of desks are empty at any given time, but it’s still hard to get a meeting room 55% BUSINESS PRODUCTIVITY 55% of executives are concerned their firm is failing to deliver the necessary training for recovery Real-time displays would increase room utilisation by85% 46%of c-level decision-makers plan to increase budget on collaboration technology SOME OF THE FACTS… 28% of meetings are a waste of time 58%of businesses report productivity gains as a result of flexible working All stakeholders now focus more on reducing travel and meeting costs 40% of business managers are changing their workplace models to be more collaborative Workers waste over Per week due to poor internal communication 87%of workers say they would work flexibly if given the option, but only32%believe they have the right tools Each week Of employees are unable to contact their co-workers on the first attempt Over of companies believe internal communication problems are a barrier to improving productivity 81%of marketers cite operational efficiencies as their top strategic priority 56% 25% 2.5 hours

4. BUSINESS PRODUCTIVITY COLLABOR8 WHITE PAPER WHAT HAS CHANGED IS THAT PEOPLE NO LONGER NEED TO SIT TOGETHER IN THE SAME SPACE TO UNDERTAKE COLLABORATIVE WORK. A NEW PARADIGM WILL EMERGE – WHEN PEOPLE COME INTO A SPACE OR BUILDING THEY WILL DO SO BECAUSE THEY NEED OR WANT TO BE THERE. ACTIVITY BASED WORKING HAS AS ITS CORE PREMISE THE BASIC ASSUMPTION THAT A WORK SETTING SHOULD NOT BE A REFLECTION OF THE CORPORATE HIERARCHY OR STATUS OF THE INDIVIDUAL, BUT SHOULD REFLECT THE TASK AT HAND. PEOPLE, ENABLED BY MOBILE TECHNOLOGY AND NEW CULTURE, AND AWARE OF THE NEED TO MINIMISE TRAVEL, WILL INCREASINGLY WANT TO WORK ON THE PAUSE IN THIRD SPACE… THE REALITY IS THAT ONLY ABOUT 44% OF TIME IS SPENT AT THE DESK.

5. BUSINESS PRODUCTIVITY WHAT’S IMPORTANT? BUSINESS FLEXIBILITY RESULTSMANAGEMENT WORKFORCE LESS ENGAGEMENT BESTPRODUCTIVITY IMPROVEFLEXIBILITY PEOPLE OPTIONSJOB COMPANIES EMPLOYEESFLEXIBILIYIMPORTANT WORKERS TIMEDAY WANT FLEXIBILITY ENVIRONMENTACHIEVE NEEDTRUST STRATEGY FLEXIBILITY NEW VISIONFLEXIBILITY PERFORMANCE GLOBAL REPORTEDWAY RECESSION FLEXIBILITY TASKBEGIN FLEXIBILITY BETTERGOALS BUSINESS FLEXIBILITYRESULTS MANAGEMENT WORKFORCE LESS ENGAGEMENT BEST PRODUCTIVITY IMPROVE FLEXIBILITYPEOPLE OPTIONS JOB COMPANIES EMPLOYEES FLEXIBILIY IMPORTANT WORKERS TIME DAY WANTFLEXIBILITYENVIRONMENT ACHIEVE NEED TRUST STRATEGY FLEXIBILITYNEW VISIONFLEXIBILITYPERFORMANCE GLOBAL REPORTED WAY RECESSION FLEXIBILITY TASK BEGIN FLEXIBILITY BETTER GOALS 83% of the respondents who had joined their companies in the last two years reported that flexibility was important in their decision to take a job with the company. Telework Research Network

6. BUSINESS PRODUCTIVITY WORK SPACES OF TODAY 13% working fromhome in 2011

7. BUSINESS PRODUCTIVITY COLLABOR8 WHITE PAPER A NEW PARADIGM FOR TEAM SPACE WHEN YOU IGNORE WHERE, WHEN AND HOW WORK IS DONE YOU EMPOWER PEOPLE TO BE MORE PRODUCTIVE, MORE CREATIVE, AND MORE SUCCESSFUL. Telework ResearchNetwork Space to Work2 identified four key trends in the knowledge work economy

8. BUSINESS PRODUCTIVITY WHAT ACTIVITY DO YOU DO MOST IN YOUR ROLE?Please rank your top 3 • Problem solving • Information sharing • Relationship building • Presenting • Teamwork • Planning 10

9. BUSINESS PRODUCTIVITY COLLABORATION TOOLKIT? Tweets / Microblogs MANY Virtual Workplace RSS Discussion Forums YouTube Social Networking Video on Demand Wiki Blog Unified Communication IP Meeting Solutions STAKEHOLDERS Email Audio Conferencing Co-authoring IM Video Conferencing Telepresence Documents Voice Mail ONE TEXT COLLABORATION DATA / VOICE / VIDEO The Collaboration Heat Map Source : Unwired and Cisco]

10. BUSINESS PRODUCTIVITY HOW DO YOU CURRENTLY COLLABORATE IN MEETINGS?Please rank your top 3 • Writing up minutes after the meeting • Flip Charts • Post Its • Dry Whiteboards • Interactive Whiteboards

11. BUSINESS PRODUCTIVITY COLLABORATIVE TECHNOLOGIES SURVEY REPORT HAVE THE TOOLS CHANGED YET? HOW DO YOU CURRENTLY COLLABORATE, PRESENT & DISTRIBUTE IDEAS/MEETING NOTES AS AN ORGANISER? HAVE THE TOOLS CHANGED YET? HOW DO YOU CURRENTLY COLLABORATE, PRESENT & DISTRIBUTE IDEAS/MEETING NOTES AS AN ORGANISER?

12. BUSINESS PRODUCTIVITY DOES YOUR ORGANISATION HAVE A COLLABORATION TECHNOLOGY STRATEGY FOR YOUR MEETING SPACES? • Yes • No • Don’t know

13. BUSINESS PRODUCTIVITY COLLABORATIVE TECHNOLOGIES SURVEY REPORT WHAT REALLY GOES ON IN YOUR MEETING SPACE? DOES YOUR ORGANISATION HAVE A COLLABORATION TECHNOLOGY STRATEGY FOR YOUR MEETING SPACES? WHAT REALLY GOES ON IN YOUR MEETING SPACE? DOES YOUR ORGANISATION HAVE A COLLABORATION TECHNOLOGY STRATEGYFOR YOUR MEETING SPACES?

14. BUSINESS PRODUCTIVITY HOW DOES YOUR ORGANISATION COLLABORATE AND SHARE INFORMATION? Please rank your most used top 3 • Text messaging • Phone • Audio conference • Instant messaging • Video conference • Email • Face-to-face meeting • Social networking tools • Team document sharing site • Web conference 10

15. BUSINESS PRODUCTIVITY HAVE YOUR PEOPLE CHANGED? THEY DEFAULT TO THE PHONE, EMAIL AND FACE-TO-FACE MEETINGS HOW DO YOU WORK, COLLABORATE AND SHARE INFORMATION WITH THE PEOPLE YOU INTERACT WITH IN YOUR JOB? HOW DO YOU WORK, COLLABORATE AND SHARE INFORMATION WITH THE PEOPLE YOU INTERACT WITH IN YOUR JOB? Source : A commissioned study conducted by Forrester consulting on behalf of Citrix Online

16. BUSINESS PRODUCTIVITY HOW DO WE MAKE IT ALL WORK?

17. BUSINESS PRODUCTIVITY THERE’S A BETTER WAY

18. BUSINESS PRODUCTIVITY FREESTORM™ VISUAL COLLABORATION SOLUTIONS INTUITIVE DISPLAYS POWERFULCOLLABORATIONSOFTWARE DISPERSEDCOLLABORATIONOPTIONS Turn virtually any environment into a dynamic collaboration space Capture ideas andshare information like never before Enable remote participants to fully contribute to thevisual collaborationexperience COMPREHENSIVESERVICES INDUSTRYCOMPATABILITY Ensure peak performancethrough training services,software maintenanceand support Elevate the software that you use every day with interactivity and ink capability

19. BUSINESS PRODUCTIVITY INTUITIVE INTERACTIVE DISPLAYS Industry-leading large format interactive displays to enhance collaboration

20. BUSINESS PRODUCTIVITY COLLABORATION SOFTWARE CREATE ENGAGING COLLABORATIONEXPERIENCES IN ROOM PC – USER LOG IN SMART GO WIRE AUTO-LAUNCH CABLE MULTI-BOARDING –MULTI-DISPLAY FORMAT APPLIANCE SYSTEMS – WALK UP ANDUSE, REDUCED IT MANAGEMENT

21. BUSINESS PRODUCTIVITY DISPERSED COLLABORATION OPTIONS Enable visual collaboration from virtually anywhere

22. BUSINESS PRODUCTIVITY REMOTE CONNECTIVITY interoperability with the remote connectivity products you already use REMOTE CONNECTIVITY Integrated Interoperable Side-by-side exclusive Other UC solutions Designed by SMART as a foundational element of the SMART solution Fully integrated With SMART Meeting pro For deep collaboration Utilise your existing communication investments to create a visually collaborative environment Use Freestorm™ in parallel with other UC solutions that you may already have

23. BUSINESS PRODUCTIVITY Comprehensive services Ensure success and peak performance at all times with flexible support, training, proof of concept and maintenance options TRAININGSERVICES SOFTWAREMAINTENANCE PROOF OFCONCEPT SERVICE SUPPORT

24. BUSINESS PRODUCTIVITY DEPLOYMENT STRATEGY WORKSPACE TECHNOLOGY CONSULTANT PROOF OFCONCEPT SERVICE PRE-SALES BUSINESS DRIVERENGAGEMENT TECHNICAL COMPLIANCE & INTEGRATION INSTALLATION SERVICE ACCREDITED SUPPORT SERVICES(CONCIERGE, SERVICE DESK, DESKTOPMAINTENANCE, WARRANTY SUPPORT) POST - SALES USER ADOPTION SERVICES REFRESH & UPGRADE STRATEGY TECHNOLOGYLEASING RENTALSERVICES

25. BUSINESS PRODUCTIVITY SOME OF THE BENEFITS… BETTER DECISIONS, FASTER REDUCED TIME TO MARKET REDUCTION IN TRAVEL AND COSTS REDUCTION IN WASTED TIME AND SPACE BETTER WORK/LIFE BALANCE REDUCED CARBON FOOTPRINT GREATER PRODUCTIVITY COMPETITIVE ADVANTAGE NOT ONLY CAN WE NOW PROCESS OUR WORK QUICKER, WE NEED LESS PEOPLE AND ROUGHLY 25 PER CENT FEWER MEETINGS TO DO SO. Victoria SlightCable and Wireless

26. A NATURAL WAY OF WORKING OUR NEW SMART COLLABORATION CAPABILITY ENABLES PEOPLE TO MEET, IRRESPECTIVE OF WHERE THEY ARE IN THE WORLD AND INTERACT AS IF THEY WERE IN THE SAME ROOM. THIS HAS HAD A MASSIVE IMPACT ON TRAVEL COSTS AND REDUCED OUR CARBON FOOTPRINT SIGNIFICANTLY. BOLA OSHISANWO, BT WHETHER IT’S THE SMART BOARDS OR THE SMART BRIDGIT CONFERENCING SOFTWARE, WE HAVE IDENTIFIED WHERE WE CAN MAKE HUGE SAVINGS IN RESPECT OF GETTING THE WORK DONE QUICKER HERE, NOT HAVING PEOPLE TRAVEL TO MEETINGS AND SO ON. THIS IS GOING TO BE A SIGNIFICANT STEP IN CUTTING COSTS. MARK GRIEVE, SCOTTISH WATER USING THE NEW SOLUTION FROM SMART TECHNOLOGIES, WE HAVE IMPROVED THE EFFECTIVENESS AND EFFICIENCY OF OUR MEETINGS AND WRITE UPS. BECAUSE OF THIS, WE ARE NOW ABLE TO FIT IN ADDITIONAL MEETINGS AT THE MTC AND INCREASE OUR SALES PIPELINE. MARTYN DAVIS, MANAGER, MICROSOFT TECHNOLOGY CENTRE

27. BUSINESS PRODUCTIVITY

28. BUSINESS PRODUCTIVITY WHAT DOES COLLABORATION MEAN TO YOU?Please choose your top choice • A better way of working with others • Flexible working • Improved productivity • Effective use of technology • Happier employees • Achieving goals • A Google-style working environment

29. 04 04 01 01 05 05 02 02 03 03 ENRICH INTERACTIONS TO GET BETTER DECISIONS, FASTER ENRICH INTERACTIONS TO GET BETTER DECISIONS, FASTER LESS ADMIN – CAPTURE NOTES AND IDEAS DIGITALLY, IN REAL-TIME LESS ADMIN – CAPTURE NOTES AND IDEAS DIGITALLY, IN REAL-TIME DRAMATIC TIME SAVINGS DRAMATIC TIME SAVINGS CUT UNNECESSARY TRAVEL AND COST CUT UNNECESSARY TRAVEL AND COST GET TO MARKET FASTER GET TO MARKET FASTER BUSINESS PRODUCTIVITY MEETING ROOM SPECIALIST COLLABORATIVE TECHNOLOGIES GUIDANCE AND ADVICE SERVICE LESS ADMIN – CAPTURE NOTES AND IDEAS DIGITALLY, IN REAL-TIME ENRICH INTERACTIONS TO GET BETTER DECISIONS, FASTER GET TO MARKET FASTER CUT UNNECESSARY TRAVEL & COST Service to help organisations create a more productive and collaborative workspace environment using technology Explore, understand and offer advice Present suggestions of technologies that match requirement Maxmise the benefitsof the solution Tel: 0118 9754 766 Email: meetingspecialist@reflex.co.uk

30. THANK YOU FIND OUT MORE: WWW.SMARTWAYSTOWORK.CO.UK