The Vermont State Colleges

1. The Vermont State Colleges Castleton State College Community College of Vermont Johnson State College Lyndon State College Vermont Technical College SHEEO Annual Meeting - July 2008

2. Our Mission For the benefit of Vermont, the Vermont State Colleges provide affordable, high quality, student-centered and accessible education, fully integrating professional, liberal, and career study. The Vermont State Colleges

3. Serving Vermont:Access for All Vermonters With over 19,000 students enrolled annually, VSC Students (Fall 2007): • 82.5% are Vermonters. • 51% are first generation – neither parent has a Bachelor’s Degree. • 38% are over the age of 25. • 559 are high school students. • FTE Growth: Fall 2000 to Fall 2007 – 39% increase. • 58% of Vermonters attending college in Vermont go to the VSC. • VSC has 2300 employees – 5th largest VT employer. The Vermont State Colleges

4. Demographics • From 2002-2016  26% decline in high school graduates. • From 1990-2000  19% decline in 20-34 year old population. • From 1990-2006  decline in 25-34 year old population. • 1990: 95,000 2006: 70,000 • 57% of High School graduates go out of state to college – Highest in U.S. • 46% in 1990 • 10% higher than next highest state • National Average – 20% • Only 34% of ninth graders will enroll in college four years later • Largest decline in U.S. over the last decade (was 46%) • From 1995-2004, 5th highest out-migration of 25-39 year old single college graduates • One of the lowest unemployment rates in the nation. • Lowest Birth Rate in nation. • One of the highest dual wage earners in U.S. • Art Woolf: • By 2030  Population of 100,000 Vermonters  Growth in retirees, 103,000 • Lack of a skilled workforce will be the single largest impediment to long term economic vitality in Vermont. The Vermont State Colleges

5. Serving Vermont:Workforce & Business Development In 2007: • 9,020 served by Technology Extension Division • 11,550 served by the Vermont Manufacturing Extension Center • 2,914 served by the Small Business Development Center • 32,023 served by Vermont Interactive Television The Vermont State Colleges

6. Technical Extension Division (TED) Mission:“The Technology Extension Division provides workforce management services, customized training and workforce development in technical and leadership areas. The division has a commitment to flexibility, world-class quality and customer-focused accessibility.” Products & Services • Training Assessment • Administration of Organizational Training Programs • Credit and Non-credit Programs for Business and Industry • Education for Plumbing & Electrical Apprentices • Online Career Training and Education Courses Impact • In FY07 the Technology Extension Division provided direct instruction to over 9,020 working Vermonters and provided classroom training to nearly 700 plumbing and electrical apprentices at five locations throughout the state. The Vermont State Colleges

7. Workforce & Business Development Network:Industry Forums • Software Development • Manufacturing • Healthcare • Aviation • Construction • Sustainable Technology • Travel/Tourism The Vermont State Colleges

8. Vermont Small Business Development Center (VtSBDC) Mission: “VtSBDC mission is to strengthen existing business entities, and assist start-ups through high quality, no cost counseling, and high quality, affordable training programs.” • Products & Services • Individual business advising • Affordable business workshops • Entrepreneurial training • Technology Commercialization / Innovative Research Grants • Regulatory Assistance • Agribusiness Assistance • Youth Entrepreneurship • Veterans • 2008 Annual Impact Report • Created $56.3 million in new personal income • Clients created 1,868 jobs in 2006 • Incremental tax revenues returned to Vermont were $4.4 million • 7.6 to 1 ROI on state investment of just over $300 thousand • Businesses Served in Fiscal Year 2007 • Individuals counseled & trained: over 3,350 • Training Programs: 131 The Vermont State Colleges

9. VMEC Products and Services Strategic, Operational, and Growth Solutions • Process Improvements and Technical Assistance • Growth Management and Strategic Planning & Deployment • Coaching and Consulting • Lean Enterprise • Lean Manufacturing and Lean Administration • Supply Chain • New England Manufacturing Supply Chain (NEMSC) DOD initiative since 2002 • Supply Chain optimization and positioning • Supplier development • Quality Systems • ISO implementation and support, Six Sigma • Innovation and Technology Deployment • Workforce Training & Education • Public and Private (on-site) workshops and training • Vermont Manufacturers Forum - meeting sponsor and facilitator The Vermont State Colleges

10. The VMEC Approach with Clients • Take an enterprise-wide view, not point source • Also look at “value streams” (all that occurs in completion of a product or service) vs. functional areas • Evaluate symptoms by asking questions … • What is the problem you are trying to solve? “Explain …” • Where do you want to be in three to five years? “True North” • What specific, measurable results do you want to obtain? • How do you plan to get there and how will you know if you do? • Use the scientific method of continuous improvement • Plan, Do, Check, Act (PDCA) • Our Goal  Measurable RESULTS and IMPACT to a client’s bottom line The Vermont State Colleges

11. Recent Additions to VMEC’s Service Portfolio • Eureka! Winning Ways™ • A proven, scientific method for developing smarter choices for growth and accelerating reliable growth • Research indicates that 6 out of 10 companies need ideas for cost savings, but 8 out of 10 need ideas for growth! • Lean Product Development / Project Management • Improves efficiency and slashes time to market • Training Within Industry (TWI) “Defining Work in a Technical Age” • Job Analysis - study work methods looking for waste and the most critical and commonly repeated aspects of every job • Standardized Work - learn how a job can be performed flawlessly, document practices, and diligently train people to follow standard procedures. • Strategy Deployment (Hoshin Planning) • Bridging the gap between planning and execution and getting the right things done The Vermont State Colleges

12. VMEC IMPACT Highlights(FY July ’06 – June ’07) • Number of Companies Served last year124 21 companies were first-time clients. Total served was up 14% over previous year. • Total employees impacted (estimated)48,700 • Jobs Created / Retained267 (37 / 230) • Cost Savings$ 7.3 mil • Client Investments in Modernization$ 11.1 mil • New Sales$ 106.2 mil • Estimated Increased State Tax Revenues$ 13.9 mil • Workforce Training & Education Number of companies served by training 67 Number of “public” workshops 32 Number of workers trained 3,299 • Last fiscal year average client-reported ROI130:1 For every $1 invested in VMEC services, companies reported an average $130 return. • 3-Yr average client-reported ROI114:1 Note: IMPACT data is client-reported and gathered by independent, NIST-contracted surveys. Reported Impact is as a direct result of VMEC assistance. The Vermont State Colleges

13. VIT – Worldwide Videoconferencing Mission: “The VIT Worldwide Videoconferencing mission is to support the economic health and development of the State and its citizens by providing the technical infrastructure and operational expertise necessary to deliver education, training and information equally to all areas of the State. “ • Services • statewide & worldwide video-conferencing from 16 Vermont studios • Satellite downlinks • Video streaming • DVD duplication • Presenter training • Technical support • In-house system design & installation Financial & Environmental Benefit • For an average VIT videoconference costs 70% less than an in-person meeting • For every average meeting held via VIT, Vermonters reduce vehicle emissions by approximately ¾ ton (ANR, 2007) • FY08 Impact: Over the past 12 months, VIT has... • served 31,490 Vermonters (26,897 in FY05) • logged 15,480 hours (13,508 in FY05) • attracted 41 new clients (26 of which used VIT's worldwide videoconferencing service) • Transported Vermonters to destinations near and far including: Australia, United Arab Emirates, Brazil, New Zealand, Russia, France and the United Kingdom as well as Washington DC, California, New Jersey, Maryland, Arizona, New York, Georgia, Virginia, Texas, Connecticut, Florida, Massachusetts, Pennsylvania, Washington, North Dakota, Colorado, Oregon, Maine, Maryland, Kansas, New Hampshire and Kentucky. The Vermont State Colleges

14. Example: Partnership with IBM • Started delivery in plant training in 1984 • Manage all education and training starting 1994 • Tailored degree programs • Electrical and electronic engineering technology • Semiconductor processing technology • LEAN manufacturing • Library The Vermont State Colleges

15. Questions? The Vermont State Colleges