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Important support-related events in the past two weeks regarding changes in GGUS host certificate and batch system usage from the grid resources highlighted. Read more on specific ALARM ticket incidents.
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Support-related events since last MB The GGUS host certificate will change on Thu Dec. 9th at 8hrs UTC. The alarm process shouldn't be affected as another certificate is used to sign email notifications of ALARM tickets. Nevertheless, GGUS tickets will be opened to notify each Tier1 for this change. Support for batch systems usage from the grid is stripped from resources. This is an issue for WLCG. See GGUS:63676 and the GGUS Dec. 2010 'Did you know...‘ page. There were 4 true ALARM tickets since the Nov. 23 MB (2 weeks), Details follow… WLCG MB Report WLCG Service Report
https://gus.fzk.de/ws/ticket_info.php?ticket=64577 ATLAS ALARM->CERN-CnaftransFer failures WLCG MB Report WLCG Service Report
https://gus.fzk.de/ws/ticket_info.php?ticket=65015 ALICE ALARM-> FZK cream-ce WLCG MB Report WLCG Service Report
https://gus.fzk.de/ws/ticket_info.php?ticket=65019 ATLAS ALARM-> SARA MATRIX LFC REG.failures WLCG MB Report WLCG Service Report
https://gus.fzk.de/ws/ticket_info.php?ticket=64716 CMS ALARM->CERN CASTOR WLCG MB Report WLCG Service Report