MRM Region 2010 Leadership Conference Twin Cities Chapter

1. MRM Region 2010 Leadership Conference Twin Cities Chapter

2. Chapter Membership • 2009-2010 Chapter President: Krista Hanson (Sept – Feb) Molly McCracken (March – July) • # of Members – Beginning of Year: 198 • Current # of Members: 197 • Chapter Size Category: Large • Membership Goal for 2009-2010: Renewal and New Members Recruiting and Contacting – methods: Prospective Member inquiries, non-members from monthly meetings • Chapter volunteers – recruiting, involvement (activities): • What months and day of the month do you hold educational meetings: September - May • Methods of communicating with members: email, networking at meetings, newsletter, chapter website.

3. Board of Directors • # of Members: 16 with the board chair person • Types of Positions: • Elected Officials: 4 • Appointed Officials: 11 • Meetings (how often and method i.e. in person, conference calls): • September – July • In person – occasionally conference calls • What was Good about your BOD: • Everyone on the board contributed and helped all board members where needed. We would not have had the success we had without the board members. • What Challenges did your BOD face: resignations • Board Transition of Members – at end of year: • 4 new members • Recruiting/Succession planning methods: • Starting to recruit earlier in the year.

4. September 2009 • Meeting Date: September 15, 2009 • Time of Day: 11:15-2:30 • Attendance #’s: 47 • Topic: RIM Program at Intermediate School District #287 • Speaker: Sandra Gaulke, Manager of the Student Information Dept • Comments: This meeting featured our Company of the Year – Honorable Mention – recipient and Sandra provided an overview of the records and information management program at the School District. There was one 90-minute session.

5. October 2009 • Meeting Date: October 6, 2009 • Time of Day: 10:15-2:45 • Attendance #’s: 61 • Topic: Session #1: Blogs, Wikis & Twitter: Emerging E-Records Issues & Strategies; Session #2 Records Management 2.0: Managing Records in the Cloud • Speaker: Jesse Wilkins • Comments: This meeting included two 90-minute sessions providing an update on the latest technologies and associated RIM issues.

6. November 2009 • Meeting Date: November 10, 2009 • Time of Day: 10:15-2:45 • Attendance #’s: 51 • Topic: Electronic Records Management Case Study at PriceWaterhouseCoopers • Speaker: Laurie Gingrich • Comments: This meeting featured two 90-minute sessions – the first was a case study on selecting Records / Document Management software; the second was focused on electronic records management.

7. December 2009 • Meeting Date: December 8, 2009 • Time of Day: 7:45-10:15 • Attendance #’s: 52 • Topic: SharePoint is Hot! How Not to Get Burned: SharePoint’s Potential for Driving Your Organization’s Excellence • Speaker: Don Post • Comments: This meeting featured a 90-minute session on SharePoint – strengths & limitations, market trends, future product direction and practical RIM insights.

8. January 2010 • Meeting Date: January 12, 2010 • Time of Day: 10:15-2:30 • Attendance #’s: 48 • Topic: Electronic Discovery Panel Discussion • Speaker: Rhea Frederick, Matt Wyatt, David Yerich • Comments: A panel of local experts (service provider, corporate, legal) provided different perspectives on the issues related to electronic discovery. This meeting included two 90-minute sessions and walked through the issues associated with e-discovery using the Electronic Discovery Reference Model (EDRM).

9. February 2010 • Meeting Date: February 9, 2010 • Time of Day: 8:00-4:00 – all day • Attendance #’s: 41 • Topic: Developing Litigation Holds; Preparing to Meet & Confer (including mock meet & confer) • Speaker: John Jablonski & Joshua Gilliland • Comments: This was an all-day meeting. The morning focused on the content in “7 Steps for Legal Holds of ESI and other Documents” which was also provided to the attendees. The afternoon focused on preparation for meet and conferences and included a mock meet and confer.

10. March 2010 • Meeting Date: March 9, 2010 • Time of Day: 11:45-2:30 • Attendance #’s: 61 • Topic: The Value of Applying Generally-Accepted Recordkeeping Principles (GARPsm) to your Organization • Speaker: Rick Stirling • Comments: This meeting included a 90-minute session providing an overview of the GARP principles and the maturity model.

11. May 2010 • Meeting Date: May 18, 2010 • Time of Day: 10:30-2:30 • Attendance #’s: 37 • Topic: Records are Easy – People are Hard • Speaker: Carol Volle • Comments: This meeting included our annual member recognition / volunteer appreciation and a 90-minute session on managing people on a RIM team.

12. All Day and/or Spring Seminar • Meeting Date: April 14, 2010 • Time of Day: all day • Attendance #’s: 115 • Topics and Speakers: • Results Guaranteed Communications • Sue Hawkes • Rebuilding Records Integrity in Sierra Leone: A Case Study • Anne Thurston • RIM for Small to Mid-Size Organizations • Gordon E.J. Hoke, CRM • Retention Schedules • Cheryl Pederson, CRM, FAI and Rosanne Stoltz, CRM

13. All Day and/or Spring Seminar continued.. • Topics and Speakers: • RIM Professional 2.0: Developing New Capabilities, Leveraging Existing Competencies • Patrick Cunningham, CRM,FAI • Valuing of Information Assets • PJ Ritters and Adam Mishler; • From Records Management to Information Risk Management • Patrick Cunningham, CRM, FAI • Cloud Computing: Hype or the Next Best Thing? • Susan McKinney, CRM • Integrating Privacy and Records Management • Jay Cline

14. All Day and/or Spring Seminar continued… • Attendee Fee Structure: • We also had the option to bring a guest for $50 with every paid registration. • Vendor Involvement/Support • 18 vendors had tables this year

15. Special Projects • Community Involvement – charities, services etc.: • Monthly meetings we raised money to donate to Twin Cities Children’s Hospitals. We were able to donate $848 from member contributions to the monthly raffles. • Other professional organization projects/relationships: none • Scholarship programs/promotions: • ARMA Education Scholarship • ARMA Membership Scholarship • CRM Reimbursement Fund • We did not award any scholarships this year, because we had no one apply. • Mentoring activities: none at this time • Vendor Relationships: • Vendor Spotlight • Vendors are given the opportunity to speak at a monthly meeting for 10 minutes and give us a “success story”

16. Special Projects – Board of Directors • List and explain special projects that the Board or Committees tackled this year: • Inventory our Chapter archives • Our education director is busily going through all of our archives and redoing the inventories of all boxes. • Implemented a new registration system for our monthly meetings. • Our arrangements director set up a new system with the vendor Eply. This is system as been very successful this year. We only had a few bugs and tweaks. • Membership Survey • Created a membership survey using survey monkey and sent it to the entire membership we had 79 out 200 members respond. • We asked about meetings, locations, meeting topics, website, newsletter.

17. Good, Challenging & Different • What went really good this year (1 to 3 examples): • Monthly meetings were all a great success. Our program committee was able to put together a variety of speakers and topics. • What really challenged the Board and/or Chapter this year (1 to 3 examples): • Two resignations that we had in Februarycaused the President-Elect and the rest of the board take on more responsibilities to finish our the remainder of the year. • Thinking back what would the BOD or could the BOD have done different or would try next time? (1 to 3 examples):

18. Conclusion • Please share one or two expectations or ideas you have for the coming Chapter year. • Rewriting our Bylaws • Redesigning our website • Starting to plan a celebration for our 50 year anniversary. • Possibly having our Audit done by a third party.