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Effective Communication: Tools and Techniques

Learn about the fundamentals of effective communication, including message clarity, speaker credibility, and audience engagement in various forms of communication. Discover how to overcome barriers and assure good communication for successful interactions. Enhance your listening skills and grasp the importance of clear, concise communication.

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Effective Communication: Tools and Techniques

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  1. COMMUNICATION

  2. Forms of Communication

  3. Examples Examples

  4. What MakesCommunication Effective?

  5. What MakesCommunication Effective? • Message is of importance. • Vision presented could affect the listeners. • Speakers established themselves as authorities in what they were talking about.

  6. What MakesCommunication Effective? • Speakers believed in what they were presenting. • Speakers got to the point. • Speakers used personal skills of speaking, body language, tone ofvoice, andcharisma.

  7. Effective Communication First Aid Medical Emergency Form Who: Wood Badge patrol member What: Snake bite Where: Turner Campsite When: 15 minutes ago Why: We need assistance at the Health Lodge How: Call 911; request ambulance; notify health & safety personnel and Course Director

  8. Basic Blueprint of Communication • A Sender • A Message • A Receiver

  9. Applies to All Formsof Communication • Spoken • Written • Film • Music • even Pantomime

  10. Effective Listening as a Communication Tool • Begins with good listening • Provides what listeners need • Engages listeners minds • Is a two-way process

  11. Engaging the Audience

  12. What Do You Want?

  13. What Do You Want? We want: • Knowledge • Learn a skill • Understand something

  14. Barriers to Effective Communication • Lack of common ground • Lack of sincerity • Lack of authority

  15. Barriers to Effective Communication • Lack of clarity • Poor presentation skills • Lack of receptiveness • Environment

  16. Ways to AssureGood Communication • Common Ground • Sincerity • Authority • Clarity

  17. Ways to AssureGood Communication • Good Presentation Skills • Receptiveness • Environment

  18. Effective Communication and the Teaching of Skills

  19. Effective Communication and the Teaching of Skills

  20. Good Teaching • Make it hands-on. • Set an achievable, understandable goal. • Use a multimedia approach. • handouts, visual aids, etc. • Demonstrate the process. • Let participants try it. • Give support and praise.

  21. Effective Skill Instructionis Part of BSA’s “Four Steps to Advancement.” • A Scout Learns. • A Scout is Tested. • A Scout is Reviewed. • A Scout is Recognized.

  22. Communication • A tool of leadership • Essential to effective teams • Happens in the “common ground” • Should be clear and concise • Sender/receiver consider each other • Is written, verbal, and nonverbal • Feedback is a gift

  23. Great Leaders Are Great Communicators!

  24. Ticket Begin to Work Your Ticket After: April 18, 2005 Finish Your Ticket Not Later Than: Oct 19, 2006

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