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Moldova's E-Transformation: A Decade of Digital Progress

Explore Moldova's journey in e-government transformation since 2010, showcasing leadership, key milestones, and future goals for a digital future. Learn about initiatives, partnerships, and strategies driving the nation's digital evolution revolution.

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Moldova's E-Transformation: A Decade of Digital Progress

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  1. Government of Moldova e-Transformation Stela Mocan e-Government Center/Government CIO

  2. MOLDOVA Russia Finland Population: Territory: GDP/capita: Mobile penetration: Internet penetration: ICT contribution: Government structure: 3,559,500 33,846 km² 3,415 USD 114% > 50% 8-10% GDP 16 ministries 7 agencies 12,000 public servants Poland Ukraine Austria Romania Turkey

  3. PROGRESS INGREDIENTS

  4. LEADERSHIP

  5. How we started our journey? AUGUST 10, 2010: High level ministerial Round-Table with participation of Prime Minister Filat, WB, Government CIOs from Singapore, UK, Maart Laar, former Estonia Prime Minister, Gartner JANUARY, 2010: The Government signed the MOU on e-Government with the IDA International Singapore AUGUST 18, 2010: The Government sets up the e-Government Center/Government CIO Office OCTOBER-DECEMBER 2010: The team from IDA International Singapore assisted the government to define the e-Transformation vision and develop the EGC/Government CIO July 6, 2012: Government set up in each ministry a CIO office to drive sectorial e-transformation e-Government Center

  6. MANDATE: Government Technology Strategy Government Decision nr. 710, 20.09.2011 Interoperability Information Security Intelligent IT investment Modern Access Channels IT capacity building Favorable Regulatory Framework Cloud Enterprise architecture Data center consolidation Innovative technology Digital Services Public services reengineering

  7. Governance • Prime Minister National e-Transformation Commission CIO Office Management Board E-Government Center Ministry Ministry Agency

  8. Leadership starts the Journey butMan Power Delivers Change and Results EGC/Government CIO = Delivery Team

  9. MONEY USD 20M USD 3 M USD 1,4 M Government of Moldova Dutch Trust Fund World Bank

  10. Power of Partnerships PPPs Countries International Development Partners

  11. E-Transformation Projects Launched 2011-2013

  12. Endless lines for public services?

  13. www.servicii.gov.md Since the Portal launching (May 10, 2012) it has been visited by 84,412 individuals 330 services & 78 e-services available on G2C Portal By 2020 all public services online accessible from Public Services Portal

  14. Digital by Default Framework

  15. E-Services Infrastructures Enablers for Sectorial E-Transformation SECURITY & IDENTITY SIGNING SUPPORT E-PAYMENT E-SERVICE NOTIFICATIONS SHIPPING HOSTING

  16. MOBILE SIGNATURE Launched in September 2012, in partnership with Orange and Moldcell mobile operators

  17. Mobile Digital Signature The Moldovan Government received “Best mGovernment Award” at GSMA 2013

  18. Authentication and Access Control Service Launched in May, 2013

  19. Government Electronic Payment Platform No fees for citizens! Fully operable from July, 2013

  20. CLOUD FIRST POLICY Software as Service Platform as Service Infrastructure as Service MCloud Platform fully operable from February 14, 2013

  21. PAPERLESS GOVERNMENT Starting with January 1, 2014, the Government will use an electronic documents management system to increase its efficiency and reduce paper consumption

  22. Data Journalism Bootcamp Open Government Day TechCamps Hackathon Open Data Knowledge Exchanges

  23. Let’s Stay Connected! Thank you for attention! Flickr Slideshare Facebook Twitter YouTube www.egov.md office@egov.md

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