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E-Mail Privacy at Johnson and Dresser

E-Mail Privacy at Johnson and Dresser. By: Anuj Ghai & Ubaid Khan. Essential conflict of workplace monitoring. Employers concern Employees concern New Technology = Telephone, Computers, E-mail, Voice mail, internet Privacy Rights Clearinghouse / UCAN: Majority employers monitor employees.

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E-Mail Privacy at Johnson and Dresser

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  1. E-Mail Privacy at Johnson and Dresser By: Anuj Ghai & Ubaid Khan

  2. Essential conflict of workplace monitoring • Employers concern • Employees concern • New Technology = Telephone, Computers, E-mail, Voice mail, internet • Privacy Rights Clearinghouse / UCAN: Majority employers monitor employees. • Evidence worth? • 26% of Employers have fired workers for misusing the Internet. • 25% have terminated employees for e-mail misuse. • 6% have fired employees for misusing office phones.

  3. Employer's window into your workspace Types of computer monitoring: • Computer Software • Keystroke Monitoring • Time spent on computer

  4. Don’t think your job is scrutinizing your every move? American Management Association’s findings in 2005: • Three-fourths employers monitor web site visits • 65% block connections to web sites • A third track keystrokes • Half review e-mail messages

  5. Is my employer allowed to see what is on my terminal while I am working? • Employer’s property • Limited Protection: Union contracts • Fourth Amendment defends against unreasonable search and seizure How can I tell if I am being monitored at my terminal? • Employers allowed to monitor without employee’s knowledge • Ways of being notified: memos, employee handbooks, union contracts, at meetings or on a sticker attached to the computer • Usually find out during a performance evaluation

  6. Johnson and Dresser • Johnson and Dresser = retail brokerage • John Perry worked as an Information Systems director • Purchased and Installed E-mail • Users unaware of emails archived • Scandal broke out • Emails were monitored

  7. Johnson and Dresser • Lisa Curry was responsible for following the utility industry • She engaged in Email discussions with Margaret Leonard • She sent Leonard messages that conveyed the latest company gossip • Manager saw the emails and Curry received a salary increment and a mixed performance review. • Perry felt bad for Curry • He tried to get rid of the policy, but instead was asked to come up with a new policy

  8. 4 Ethical Theories • Kantian • Act Utilitarian • Social contract • Rule Utilitarian

  9. Our opinion.. Most employers are notifying employees when they are being watched. • 80% inform workers • 82% let employees know the company stores files • 86% alert employees to e-mail monitoring • 89% notify employees that their Web usage is being tracked. Yet Johnson and Dresser choose not to let their employees know that their e-mails were being archived.

  10. Bibliography http://www.privacyrights.org/fs/fs7-work.htm http://www.amanet.org/research/pdfs/EMS_summary05.pdf http://www.sonic.net/~undoc/extent.htm http://www.cdt.org/wiretap/councilman.shtml http://www.eff.org/Censorship/Academic_edu/CAF/ http://www.linuxelectrons.com/article.php?story=20041005185439620 http://www.findlaw.com/privacy/

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