given for IASA @ ICS by Innovation Delivery Ltd.

1. Innovation Management given for IASA @ ICS by Innovation Delivery Ltd. 4 Apr 2009

2. Types of Innovation Services Innovation Open Product Process Organisational Continuous Improvement Change

3. Product, Service, Supply/Demand Chain, Organisation, Culture

4. Paths To Innovation Paths to Innovation? Embed innovation systems in your organisation Run an innovation project Create a strategy map

5. How to innovate? 1.56 usable people desirable technically feasible viable business balanced approach Triple Lens Concept Meeting all needs

6. Basic cycle 1 3 inspire evaluate prototype 2 distill prioritise Innovation or Design Cycle DESIGN-THINKING MODEL ideas

7. 1 In a program or project 1 1 1 1 1 1 1 1 3 3 3 3 3 3 3 3 3 business concept 2 2 2 2 2 2 2 2 2 interactions features Innovation or Design Cycle WITHIN DEVELOPMENT design implement

8. Where can innovation be used? retail financial Product/Service Op’ns Partnering Organ’sn Blue Sky Raw Materials Process Supply chain Culture and organisation Extensions Packaging Equipment and Lines Demand chain Change management Industry peers Across the business model

9. Where else? Leadership & Organisation Culture & Values Effectiveness Processes & Tools People & Skills For the organisation

10. Innovation Efforts – Good and Bad PLANFUL ENTHUSIASTIC Audit current efforts. Define the budget for the year – in staff time and money Have a mix of sources X the business (T/B/P) Lets get loads of ideas! Lets do a project! CAPACITY PROCESS Let’s just do it! Let’s be wild – sure that works in so many areas! Build on what we have. Manage small, medium and large innovations. In the right business units. Lets use people where they feel comfortable and perform at their best. Some like change – some like lots of change. Find the hidden skills. Sure, they all want to do something new, don’t they? PEOPLE

11. Q & A design affects outcome.