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in a statistics office

in a statistics office. IT Governance Dayantha Joshua March 2005. Why do we need IT governance. The reputation of any statistical office – and trust of those who contribute data to it – are of paramount importance.

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in a statistics office

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  1. in a statistics office IT Governance Dayantha Joshua March 2005

  2. Why do we need IT governance • The reputation of any statistical office – and trust of those who contribute data to it – are of paramount importance. • As technologists, we must work closely with those that are our customers and business partners to introduce the necessary controls so that there is a shared and consistent accountability. • This is the rationale for IT Governance within ONS.

  3. Democratising statistics ‘[In 1998]…the Government emphasised its intention to seek a new relationship with citizens based on openness and trust.’ ‘Statistics encourage debate, inform decision-making both inside and outside government and allow people to judge whether the Government is delivering on its promises.’ Prime Minister, Tony Blair, 1999

  4. The need for statistics • Statistics used more widely than you may realise • Quality of Data and outputs central to statistics production and usage • Need for effective governance to ensure statistics are accurate IT Governance!

  5. Key Challenges for ONS Managing existing business demand Modernisation Efficiency Gains Relocation Standardisation

  6. Can IT Governance be ignored ? Modernisation

  7. ONS Statistical Modernisation From… niche, professional, survey-based, publication-based, government department -based, historically maintained, data dissemination based on a patchwork of inherited systems and processes …to: broadcast to citizens widely accessible, multiply organised, with more analysis, one-stop shop to data-, content- and metadata -based services based on an integrated modernised statistical infrastructure Modernisation

  8. The starting point User Interface - XP Desktop Network Network Desktop Notes Client Browser Applications Fileservices Fileservices Applications Modernisation Notes Server File/Directory Services - Legacy Database System Legacy Database System Legacy Database System Legacy Database System Windows 2000 Telephone Services Video Services Local/Wide Area Network Inflexible Disparate Data Silos Isolated Working Toolsets

  9. The Goal Common Flexible Statistical Data Working Toolsets Accessibility User Interface - XP User Interface - XP Access Data Network Desktop Notes ONS Desktop Network Network Browser Desktop Notes Client Browser Applications Fileservices Applications Client Applications Fileservices Fileservices Applications Analyse Data Enterprise Server - Integrated Modernisation Manage Data J2EE Voice, Notes Notes Video & Server Server Legacy Database System Legacy Database System Legacy Database System Legacy Database System File/Directory Services - File/Directory Services - Data Database Server - Store Data Windows 2000 Windows 2000 Telephone Services Services Video Services Oracle Infrastructure Storage Area Network Local/Wide Area Network Local/Wide Area Network

  10. Can IT Governance be ignored ? Efficiency Gains Standardisation

  11. IM Positioning (2001-2007) NT NT Enterprise Enterprise Servers Servers Servers Servers Desktop Voice Poor Vision Uncertainty Solutions for specific requirements Too many options - difficult to fulfil new needs Applications Storage Transition High Applications Diversity Infrastructure Network Infrastructure Low Constraint Growth Inability to meet new demands Coherent Strategy Low High Scalability

  12. IM Positioning (2001-2007) NT Enterprise Servers Servers Poor Vision Uncertainty Solutions for specific requirements Too many options - difficult to fulfil new needs Applications Storage Transition NT High Enterprise Servers Servers Applications Diversity Infrastructure Network Infrastructure Desktop Low Voice Constraint Growth Inability to meet new demands Coherent Strategy Low High Scalability

  13. Governance in ONS • The external demands for quality outputs combined with the necessary changes in technology reinforces the need for goverance in ONS • The heavy reliance on technology places a responsibility and duty on IMG for effective governance

  14. A typical work situation

  15. External Governance Influencers Freedom of Information Act of 2000 ITIL eSign Act Gateway Reviews IMG Governance Processes Data Protection Act of 1998 ISO9000 ISO 17799 Finance & VFM Business Requirements BS15000 ISO 15489-2 BaFin – Germany GSI 2 e-GIF Legislative Requirements Basel II DoD 5015.2 US Patriot Act Sarbanes-Oxley

  16. IT Process & Responsibilities Stakeholder Values drive directs Strategy confirm or change Resources - knowledge - information - capability - …... use Processes measure report Results improve performance outcome risks assets Governance Responsibilities • take stakeholder value into account • give direction to the processes • ensure they provide results • ensure they act on the results • get results and challenge them

  17. The ONS – Corporate Governance ONS Management Board SRDU Investment Board Citizen Information Project Modernising Civil Registration Programme Statistical Modernisation Programme Neighbourhood Statistics Programme Modernising registration Modernising statistics Modernising corporate infrastructure Estates ERPS Websites Technology Modernisation HR National Statistics Methodology

  18. Statistical Modernisation Programme Stats Mod Prog Office SIPs REPs IM Meta data HR S Dev Web issues S&SI CC Technology Modernisation HR Websites The ONS – Project Governance

  19. The ONS – IMG Governance Hardware & Network Infrastructure • IP Technology

  20. The ONS – IMG Governance Hardware & Network Infrastructure • IP Technology • Hitachi Data storage • Intel file servers Data / Storage

  21. The ONS – IMG Governance Hardware & Network Infrastructure • IP Technology • Hitachi Data storage • Intel file servers • PRINCE-2, ISO 17799, BS15000 • ITIL standards Data / Storage

  22. The ONS – IMG Governance Hardware & Network Infrastructure • Oracle database, J2EE • Oracle Collaborations Suite -ERPS • SAS, Supercross Applications Data / Storage

  23. The ONS – IMG Governance Hardware & Network Infrastructure • DSDM, Rational toolset, • XML standards,e-gif,XBRL • Estimating standards - Karner & Tassc • Testing Standards Applications Data / Storage

  24. The ONS – IMG Governance • Agreed SLA’s • Service Metric Measurement • Standard product portfolio IT Services • Content Management, Search Engine • GRIS standards based on ESRI • SVG for visualisation and data rendering Applications Data / Storage Hardware & Network Infrastructure

  25. The ONS – IMG Governance Business Goals/ Initiatives Business Tasks/ Processes • TOGAF – Enterprise Architecture • Investment review • Executive review • Programme and project review • Management information • Business Design authority IT Services Applications Data / Storage Hardware & Network Infrastructure

  26. Future ONS – An enterprise where business + infrastructure architecture is linked Business Goals/ Initiatives Business Architecture Business Tasks/ Processes Service Interface IT Services Applications Technology Infrastructure Data / Storage Hardware & Network Infrastructure

  27. IM@08 – organisational change management IM@08 People and Capability Transformation – Architecture team Business Process Consultancy IM Strategies Security – Special Projects – Analysis – Development – IM Applications Testing – CIO Support – Site Management – AIM – availability & infra. management IM Operations Deployment unit – Capacity Management – Configuration Mangement – Contract and Asset Management, SLA – IM Communications IM Governance Project managers and PSO – Standards and Policies – Planning and Finance –

  28. Applying governance to modernisation

  29. Adaptor Adaptor Adaptor Adaptor Adaptor Adaptor Adaptor Adaptor Audit X12 CANCEIS GES ACTR SCMS Banff Superstar Tau Argus GRI Administrative sources Data from social surveys Data from business surveys CSDB Blaise Web store Integrate & load Integrate & load CMS Adaptor Integrate & load CORD Computational Plan Metadata Statistical Array Search Engine Adaptor Adaptor Adaptor Index Numbers SAS

  30. Adaptor Adaptor X12 GES Superstar Tau Argus Data from social surveys CSDB Blaise Web store Integrate & load CMS Adaptor Integrate & load CORD Metadata Statistical Array Computational Plan Search Engine Adaptor Adaptor Adaptor Adaptor Adaptor Adaptor Index Numbers Audit SAS Banff GRI

  31. Adaptor Adaptor X12 GES Superstar Tau Argus Data from social surveys CSDB Blaise Started / Made Some Progress Web store Integrate & load CMS Made good Progress Adaptor Integrate & load Made Extensive Progress CORD Metadata Statistical Array Computational Plan Search Engine Adaptor Adaptor Adaptor Adaptor Adaptor Adaptor Index Numbers Audit SAS Banff GRI

  32. Adaptor Adaptor X12 GES Superstar Tau Argus Data from social surveys CSDB Blaise Started / Made Some Progress Web store Integrate & load CMS Made good Progress Adaptor Integrate & load Made Extensive Progress CORD Metadata Statistical Array Computational Plan Search Engine Adaptor Adaptor Adaptor Adaptor Adaptor Adaptor Index Numbers Audit SAS Banff GRI

  33. Adaptor Adaptor X12 GES Superstar Tau Argus Data from social surveys CSDB Blaise Started / Made Some Progress Web store Integrate & load CMS Made good Progress Adaptor Integrate & load Made Extensive Progress CORD Metadata Statistical Array Computational Plan Search Engine Adaptor Adaptor Adaptor Adaptor Adaptor Adaptor Index Numbers Audit SAS Banff GRI

  34. Analysis Techniques used Facilitated Workshops Timeboxing May all be used on any type of project where appropriate Controlled Evolutionary Prototyping Prioritisation MoSCoW

  35. SMP Technical Programme - Management Team - IM SMP Management Teams, Boards and Roles - IM Technical Release Manager for SMP Release a.0 IM Technical Release Manager for SMP Release b.0 IM Technical Release Manager for SMP Release c.0 IM Service (Maintenance) Release Manager (TBC) Operations Release Scheduler Business Release Mgrs ONS SMP Programme Board Plans, commissions and agrees what the Bus Programme will specifically deliver, ensures it delivers to time, cost and quality and achieves business benefit SMP Delivery Programme Board Defines “What ONS wants from SMP Programme” SMP Programme Director Caron Walker IMMT SMP Rep IM Architecture SMP Lead Architect IM Operations SMP Technical Programme Manager SMP Tech Prog Office SMP BU Reps IM SMP Development Planning and Control Board (Core) SMP Business Requirements Manager SMP Service (Operations) Manager (Chairs Ops/Service Management Board) SMP Design Manager (Chairs A&D/ TDA Board) SMP Construction Manager (Chairs Construction Board) SMP Integration & Test Manager (Chairs E2E IVVT Management Board) SMP CAT/Trials Manager SMP Requirements Manager

  36. IT Governance • IT is an integral part of the business • IT governance is an integral part of corporate governance CIO PMO Business Finance Architecture IT Governance Process Standards Policies Operations Planning Information Security Compliance High Performance IT Alignment Efficiency Agility

  37. End of Presentation

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