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Organizational Behaviour Social Behaviour. Socialization and Culture. SOCIALIZATION. The process by which people learn the norms and roles that are necessary to function in a group or organization. STAGES OF SOCIALIZATION. Anticipatory Socialization – before entering the organization
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Organizational BehaviourSocial Behaviour • Socialization and Culture
SOCIALIZATION The process by which people learn the norms and roles that are necessary to function in a group or organization.
STAGES OF SOCIALIZATION • Anticipatory Socialization – before entering the organization • Realistic job preview: setting real expectations about the organization
STAGES OF SOCIALIZATION • Accommodation – encountering the initial day-to-day reality • Psychological contract • Reinforce correct expectations • Set a challenging, non-political assignment • Assign a mentor (to guide, not direct)
STAGES OF SOCIALIZATION • Role Management – fine-tuning and managing the role • Managing the organizational politics • Balancing family and work life
MOTIVES FOR SOCIAL CONFORMITY COMPLIANCE • prompted by the desire to acquire rewards or avoid punishment. IDENTIFICATION • prompted by perceptions that those who promote the norm are attractive or similar to oneself. INTERNALIZATION • prompted by true acceptance of the beliefs, values and attitudes that underlie the norm.
CULTURE • The translation of the strategic vision into shared beliefs, values, and assumptions and into daily behaviours.
STRONG CULTURE AGREEMENT Low High INTENSITY Low
CREATING THE CULTURE • Selecting the right people • Training • Hazing • Training in the trenches = starting at the bottom • Exposure to the core culture = learning the vision • Learning the folklore • Role models • Rewarding = reinforcing the goals