Power of Positive Discipline: Building a Difference Maker Team

1. Welcome

2. Power of Positive Discipline/ Developing our People BFM Production / Bob Johnson & Innovative Thinking at Every Level Dan Coughlin

3. Multigenerational Summary • MATURES • BABY BOOMERS • X’ers • Millennials

4. Did You Know 55% of a message is perceived from our body language. 38% of a message is perceived from our tone/ inflection. 7% of the impact of what we say when we communicate is words.

5. Progress & Good News Report How are you being a “DIFFERENCE MAKER”

6. Power of Positive Discipline/ Developing our People

7. # 1

9. “I would not waste my life in friction when it could be turned into momentum.” Power of Positive Discipline – Frances Willard, Educator

10. Power of Positive Discipline “Conflict is built into the very fabric of every organization in today’s changing world. When it is notdealt with well, it can create strained relationships and grow to sap the time, energy and productivity of even the best relationships. When it is dealt with well, relationships improve and the conflict can become a catalyst that sets the stage for needed innovation, improved performance and better decisions.”- Dr. Terry Paulson

11. Learning Goals By the end of this session, you will: • Learn to use 6 steps for positive discipline • Know how to conduct formal meetings when additional enforcement is needed • Deal effectively with workplace mistakes

12. Session Openerpg. 1 • What workplace mistakes have you made or seen happen? • Motivating or De-Motivating

13. 1. Am I doing this or not? • Video Time 2. If yes, how can I do it better? 3. If no, should I be?

14. Write down the important idea(s) from the presentation and how to apply them to your company or team. Share your idea(s) with your group. Key Ideas and Application

15. Debrief Key Points • Fix the mistake not blame • Use the Six principles of dealing with workplace mistakes 1. Build the other 2. Get the facts 3. Put employee at ease 4. Discuss need for improvement 5. Re-express believe 6. Outline and prepare • Build employee by using mistakes as learning opportunities

16. Power of Positive Discipline Blueprint # 1, pg. 5 – 8 and handout John Smith runs a produce depart • Has difficulty managing his team • He himself is often late to work due to long ‘nights out on the town’

17. Power of Positive Discipline Blueprint # 1, pg. 5 – 8 and handout John manager’s perspective: • Good job but too much waste • Change is purchasing patterns • Concern John is mismanaging his staff • Morale is low in the produce dept.

18. Power of Positive Discipline Blueprint # 1, pg. 5 – 8 and handout - Get in groups of 3

19. Power of Positive Discipline Blueprint # 1, pg. 5 – 8 and handout - Get in groups of 3 1 Supervisor, John’s Manager 1 Employee, John Smith 1 Observer

20. Power of Positive Discipline Blueprint # 1, pg. 5 – 8 and handout REALITY PRACTICE

21. Power of Positive Discipline Blueprint # 1, pg. 5 – 8 and handout - Get in groups of 3

24. Take this job and SHOVEIT

25. Debrief Key Points • Fix the mistake not blame • Use the Six principles of dealing with workplace mistakes 1. Build the other 2. Get the facts 3. Put employee at ease 4. Discuss need for improvement 5. Re-express believe 6. Outline and prepare • Build employee by using mistakes as learning opportunities

26. Blueprint # 2, pg. 9 Who Do You Need To Talk To Power of Positive Discipline - use page 6 & 7 as a guide -

27. “I would not waste my life in friction when it could be turned into momentum.” Power of Positive Discipline – Frances Willard, Educator

28. Personal Blueprint / Action Plan • I Plan to Implement / Best Idea • Expected Result • SMART • Specifically • Measurement • Attainment • Relevant • Time-Based • Action Steps • Resources Needed