New roles in Technology

1. New roles in Technology Migration issues – Rule of PO

2. Background • Implementation of IT modernisation project brings in new technology • This requires movement to a new network and accepting new applications which are more robust • Offices migrating to new technology need to adopt to the changes

3. Network integration • One of the contracts in the IT Modernisation project • The contract is awarded to M/s Sify • This involves networking all Post offices, Administrative offices, PAOs through a single wide area network • The role of the network integrator is to provide devices for network connectivity and connect each PO to the central network • The network service provider provides two networks – Main NSP1 from BSNL and secondary NSP2 from SIFY with half the bandwidth of main network and becomes operational when main network fails • Vendor will maintain the equipments for a period of 5+2 years

4. Role of PO • Ensure power supply with good earthing • Power supply has to be through UPS • LAN network should be ready upto the point identified for placing network equipments • Secure network devices received till the arrival of SIFY representative for installation • On successful installation, sign the user acceptance test report after verifying for the working of the network and all the existing applications

5. Role of PO cont’d • Ensure that all the systems are configured for the new network with the assistance of identified system administrator • Once systems are configured for new network, they should not be moved within the office or outside

6. Role of PO after commissioning • Each office is given a code; This should be noted down and indicated in any correspondence with the service provider • The router , switch and other equipments provided should be kept always on • The system administrators have to disable all USB and CD drives in systems except the system identified for taking backups

7. Existing network configurations should not be modified • If there are any network related problems, a ticket(complaint event) should be raised with SIFY help desk in the toll free number (18603458888) mentioning the office code

8. Operating system related issues • If any offices are supplied with systems with Windows XP, issue to be taken up with DO for upgrading the operating system to Windows 7/8 as the support for the operating system is nearing to end

9. Requirements for CBS migration • Office data should be kept clean and data profiler tool should be used to generate files and updated in CBS pre-monitoring site till migration • On the date of migration ensure that migration is smooth and preserve a copy of the reports generated during migration and compare the same with the reports of balances generated in the office database (System administrator provides the office reports) • Postmaster should sign off the migration only on successful comparison

10. Requirements for CBS migration • The computers in the office are configured as required by Infosys for running Finacle • Finacle requires internet explorer 8 with certain configuration settings; No attempt should be made to upgrade or downgrade the internet explorer version • These settings should not be modified or attempts should not be made to restore default settings in the Internet explorer configurations • User security and browser security should be strictly implemented • Anti virus solution provided should be installed in all systems and no attempts should be made to turn off auto-updates and auto-scanning

11. Requirements for PLI migration • PLI application (Mccamish) also requires Internet explorer 8 with certain additional configurations • System administrator carries out these configuration changes; no attempt should be made to change these

12. Thank you