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It’s a Small World – HEA Conference

It’s a Small World – HEA Conference. HEA Network for HLST. International Opportunities and Challenges for Hospitality, Leisure, Sport and Tourism Education. It’s a Small World. The Challenge of Multi National/Cultural Audiences. David Airey Professor of Tourism Management &

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It’s a Small World – HEA Conference

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  1. It’s a Small World – HEA Conference HEA Network for HLST International Opportunities and Challenges for Hospitality, Leisure, Sport and Tourism Education

  2. It’s a Small World The Challenge of Multi National/Cultural Audiences David Airey Professor of Tourism Management & Pro-Vice-Chancellor University of Surrey

  3. It’s a Small World …..most Universities have designated international departments responsible for recruitment and marketing, the administration associated with processing applications and the orientation and continued pastoral care of international students. Consequently it would seem appropriate that once international students have been attracted to a University, initiatives would be undertaken to ensure that the student has an enjoyable learning experience Indeed it has been suggested that institutions should provide “holistic support services for (international) students” (Jennings 2001, p50) (Barron, 2005, p356)

  4. It’s a Small World • Internationalisation • “internationalisation of higher education is the process of integrating an international/intercultural dimension into teaching, research and service of the institution” (Knight, 1997) • International student programmes • International student support services • Offshore delivery and distance education • Internationalisation of curriculum and experiences • Internationalisation technical assistance • Internationalisation of research (Back, Davis and Olsen, 1996) • Quoted in Ball (Link 16 2006)

  5. It’s a Small World Outline • Background – where we have come from? • Some Figures – what is the scale and importance? • What do international students value? • Responding to different learning styles?

  6. It’s a Small World Background Where we have come from? THEN

  7. Professor Andrew Lockwood

  8. Professor David Botterill

  9. It’s a Small World Background Where we have come from? A BIT LATER

  10. Dr Dimitrios Buhalis Professor Adele Ladkin

  11. It’s a Small World Background Where we have come from NOW

  12. It’s a Small World • Some Figures • what is the scale and importance?

  13. It’s a Small World International Students in the UK 2004/05 Source: UKCOSA and HESA

  14. It’s a Small World International Students in the UK 2004/05 Source: UKCOSA

  15. It’s a Small World International Students (non EU) in the UK 2004/05 Source: UKCOSA

  16. It’s a Small World International (EU) Students in the UK 2004/05 Source: UKCOSA

  17. It’s a Small World International Students in the UK 2004/05 Source: UKCOSA

  18. It’s a Small World International Students in the UK 1994-2004 Source: HESA

  19. It’s a Small World Student HE acceptances in the UK 1996-2005 Source: UCAS

  20. It’s a Small World Student HE acceptances in the UK 1996-2005 Source: UCAS

  21. It’s a Small World What do International Students Value (worry about)? Source 1: UKCOSA (2004), International Students in UK Universities and Colleges, Broadening Our Horizons, London: UKCOSA

  22. It’s a Small World Source: adapted from UKCOSA (2004

  23. It’s a Small World Areas of Concern (@= important initially *=important now) Source: UKCOSA (2004)

  24. It’s a Small World What do International Students Value (worry about)? Source 2: Middlehurst, R. & Woodfield, S. (2006) 'International activity or internationalisation strategy? A case-study of institutional practice and experience'. Paper presented at the 28th Annual EAIR Forum, 30 August to 1 September 2006, University LUISS Guido Carli. Rome, Italy. Date of Presentation: 31/08/06

  25. It’s a Small World Categories of 'student experience' and issues arising for international students (Source: Middlehurst & Woodfield)

  26. It’s a Small World Categories of 'student experience' and issues arising for international students (Source: Middlehurst & Woodfield)

  27. It’s a Small World Categories of 'student experience' and issues arising for international students (Source: Middlehurst & Woodfield)

  28. It’s a Small World Categories of 'student experience' and issues arising for international students (Source: Middlehurst & Woodfield)

  29. It’s a Small World Categories of 'student experience' and issues arising for international students (Source: Middlehurst & Woodfield)

  30. It’s a Small World Categories of 'student experience' and issues arising for international students (Source: Middlehurst & Woodfield)

  31. It’s a Small World What do International Students Value (worry about)? Source 3: Pereda MH (2006) An Examination of the Impact of Service Quality Dimensions on Students’ Satisfaction in Higher Education in the UK, University of Surrey, unpublished PhD thesis

  32. It’s a Small World International Students of Hospitality and Tourism

  33. It’s a Small World International Students – Importance of items 1

  34. It’s a Small World

  35. It’s a Small World

  36. It’s a Small World Service Quality Scale – Factor Loading Structure

  37. It’s a Small World Service Quality Scale – Factor Loading Structure

  38. It’s a Small World Value for Money

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