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American National Standards Institute

American National Standards Institute. Topics that will be covered. What is the ANSI? What purpose does it serve in business? Why are standards and quality important in business?. Topics that will be covered. What part does ISO have in the ANSI? How does the ANSI help businesses improve?.

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American National Standards Institute

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  1. American National Standards Institute

  2. Topics that will be covered What is the ANSI? What purpose does it serve in business? Why are standards and quality important in business?

  3. Topics that will be covered • What part does ISO have in the ANSI? • How does the ANSI help businesses improve?

  4. What are Standards? • Standards help to achieve a goal of businesses, strategic standardization • Strategic Standardization is essential to be innovative, reduce costs and improve quality

  5. Why are Standards Important? • Benefit to customers • Make businesses more efficient • Increase consumer confidence

  6. Standards • Important to success of company • Important in the retention and satisfaction of customers • Must be implemented to compete internationally

  7. International Standards • Products are used in many different nations • Must be able to function in other nations • Standards important in world trade

  8. ANSI • American branch of ISO • Helps with the development of American National Standards • Represents both private and public sector

  9. ANSI • Adoption of standards is voluntary • Promotes voluntary consensus standards • Promotes voluntary conformity assessment standards

  10. Mission of the ANSI • The Mission of the ANSI is to enhance both the global competitiveness of U.S. business and the quality of life in the U.S.

  11. Brainstorming Activity • How can standards and the assistance of the ANSI help your organization become more efficient?

  12. What is quality? • ANSI defines quality as “the totality of features and characteristics of a product or service that bears on its ability to satisfy given needs”

  13. Performance Features Reliability Conformance Durability Serviceability Aesthetics Safety Other perceptions Dimensions of Quality

  14. ISO • International Organization for Standardization • Helps create global agreements on international quality standards • Certifies suppliers to make sure they meet the international accepted standards for quality

  15. ISO • ISO released the ISO 9000 standards in 1978 • These standards link the world through one set of quality management systems standards.

  16. ISO 9000 • Countries must adopt these standards in order to remain competitive • Must receive ISO accreditation • Private businesses have began to accept standards

  17. ISO 9000 • ISO 9000 includes a series that is entitled “Quality Management and Quality Assurance Standards for Selection and Use” • ISO 9000-9004 are included

  18. How does ANSI help? • Creation of the ANSI Federation in 1918 • Motto of the ANSI: Value, Integrity and Service

  19. Motto of the ANSI • Value • ANSI federation provides a forum where companies can meet and discuss what to do to become more efficient

  20. Motto of the ANSI • Integrity • ANSI accredits standards developers to ensure procedures meet specific requirements • Registrar Accreditation Board (RAB)

  21. Motto of the ANSI • Service • Offers publications • Provides training and consulting • Websites and databases to other companies are available

  22. Summary • ANSI helps develop American National Standards • Standards make businesses able to offer products to customers with higher quality and lower cost

  23. Summary • ISO is the international governing organization of standards • Motto of ANSI: Value, Integrity and Service

  24. References • Russell, R., & Taylor III, B. (2000). “Operations Management.” Prentice Hall Inc. • American National Standards Institute Online. WWW.ansi.org

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