Preparation is the key to SUCCESS!

1. Getting Started to Success Session 1 Preparation is the key to SUCCESS!

2. Right Place at the Right Time Right Company Right Products Right Compensation Plan Right Industry Congratulations on your smart decision to join Arbonne!

3. Your Arbonne Career Treat your new business professionally and you’ll earn a professional income Hobbies cost money!!

4. Your Arbonne Catalogue Become a student • You will learn: • About the company • About the products • Retail prices • Product set specials • Product knowledge • Know what your customers are reading

5. Facts Tell…Stories Sell • Share Benefits vs. Ingredients • Testimonials are Powerful • You don’t need an “Arbonne Degree” You can refer to Arbonne’s product knowledge section on the website and Arbonne’s catalogue to gain a general understanding of Arbonne’s ingredients. Testimonials are the Secret to Your Success

6. Your Arbonne Calendar A Powerful Resource! • Obtain your upline information and enter into your calendar • Review training • and DVD) • Review and use your Activity Tracker • Book coaching session with your sponsor to learn the phone techniques A full calendar = momentum = success

7. The Arbonne Website Schedule a time with your sponsor to learn how to navigate the Arbonne Website • How to place orders • Sign up PC’s and Consultants • Campaigns and promotions • Download forms • Webstats • Arbonne University • Product training • Code of Ethics • Policies and Procedures

8. Your Road Map to 100% Confidence Everyone can succeed because we coach you on the skills for success This is a simple and easy to learn system We take the confusion out of learning “A confused mind says NO” ~Brian Tracy

9. Your 30 second commercial • When people ask “What do YOU do?” • Respond genuinely with • Confidence & Enthusiasm • Create interest & conversation • “So, what do you do?” • “I have my own business and I am so excited it’s taking off!” Role Play Session

10. “What is your business” • When someone responds to your answer to: • “What do you do?” or “What is it?” • “It is anti-ageing, that’s why it’s booming.” • “I market an anti-aeging and wellness line and we have learned how to tap into the baby boomer market and we are doing very well.” • “I market health and wellness products for the entire family.” • “I teach people how to look and feel great and make money” Role Play Session

11. Create your “WHY” Story • You will share your Why story at: • Empower Your Life with Arbonne Advantage Events • Workshops and one-on-ones • Seminars and conferences You never know when your story may inspire someone who hears you speak! • Perfect story is 3 minutes or less and includes: Your past life, how you were introduced to Arbonne, and why you are now excited. • “Before I joined Arbonne…” • “What I love most about Arbonne is…” • “The reason I’m excited about Arbonne is…” Be Passionate and Sincere. This is YOUR story!

12. What is QV and PQV? • QV= Qualifying Volume: Each product has a designated qualifying volume. This volume is used to calculate qualifications, maintenance, product specials and campaign incentives. (Starter kits, business aids, travel sets and samples have no QV.) • PQV=Personal Qualifying Volume: This is the personal QV volume under your own Identification number. • Monthly requirement: • All consultants must have 100 PQV to receive bonuses and overrides • All consultants must have 150 PQV to qualify for ASAP points

13. RSVP: Right Start Value Pack In your Start month and following month you are eligible for your RSVP 1 £400 retail products for ONLY £200 (excludes business aids, travel set and other promotional products) Achieve 1,000 PQV during your start month and following month and qualify to earn your RSVP 2 This is a great opportunity for Consultants and Preferred Clients to “Arbonnise” their home at a 50% discount!

14. RSVP Benefits for Preferred Clients • Preferred Clients • This is a great opportunity to “Arbonnise” their home with a 50% discount • When your Preferred Clients use all the Arbonne products, they will experience excellent results and tell their friends and family. Results = more referrals for you!!

15. Be a Product of Your Product • “Arbonnise” your household • Use all of Arbonne’s products to create convictions, personal testimonies and to strengthen your belief • You are a walking advertisement for your product • What’s in your bathroom? Kitchen? Shower? Cosmetic bag? Pocket?

16. Two ways to create an income • Right Now Money • Moving product through one-on-ones and workshops • Benefits: fills immediate income need • Ongoing Money • You will make money down the road through the work that you do today by building a Team • Benefits: create long term income

17. Product Experience Options • Groups • Meet more people by doing a group presentation • Opportunity to meet someone else’s warm market • One-on-Ones • Time Flexibility/fits into nooks & crannies of your Life • Personalised presentation • Targets individual needs • Samples • Ready to go/ anywhere and any time • Leads to a workshop or one-on-one

18. What You Need In Your Toolbox • Products for display and sampling • Sample Packs • Business Aids • Curiosity Packets “Just like a mechanic needs tools in their tool box…so do you!!”

19. Open the Door to Your Business • Calendar Exercise: Identify when you are “open for business” • Immediately Schedule your 3 practice groups/workshops and/or one-on-one presentations When your calendar is full, you are in business!

20. Your Warm Market • Who you know today (100-200) • F.R.A.N.K: • Friends • Relatives • Acquaintances • Neighbours • Kids • EXERCISE: • Take a minute to write down as many names as you can!

21. It’s Time to Role Play! • Inviting friends & family to your first practice group/workshop • Booking a one-on-one

22. Ethics of Excellence • Lead with Integrity • Have strong business ethics • Follow the golden rule: Always respect another consultant’s work in progress • Study your Arbonne Polices and Procedures Manual • No eBay selling or unapproved websites Wisdom is knowing the right path to take… Integrity is taking it!” ~M. H. McKee

23. Avoid the Dreamstealers • Well meaning people will tell you that you can’t! • Many people accept their lot in life!  They don’t dare to dream! • Look for people that share similar dreams and want to change their circumstances as well! • Hang on to what you want …no matter what! • Don’t let other people’s lack of understanding about what you do…steal your dream! • Be ready with an answer…..

24. Managing Your Expectations • People will say “no” because they don’t “know”. • This is a business of numbers and exposures. • The more you share the Arbonne story with people, the more you increase your chances to succeed. • You will spend more time now to earn an amazing income later. • You will set goals and fall short • Those who set and reset goals go to the top!

25. Going Forward • Your next step is….. • Know and follow your team’s system • Practice, practice, practice • Schedule, schedule, schedule

26. What Would You Do… …if You Knew You Couldn’t Fail? • Our System: is built on skills that you can learn • Are you willing to learn the skills you need to succeed? • You will learn skills through coaching and practicing • Our Strategy: • Build confidence through practicing • Confidence releases motivation • Take action because you feel confident • Competent and confidence = Independence

27. Welcome to Our Team! Congratulations! You have made a smart decision to join our Team and the best opportunity! You are on your way! Arbonne WILL change your life!