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Before class. Mingle – Say “hello” to old friends Welcome anyone new to OSU Meet someone new. BA 352 Organizational Behavior – managing individual and team performance. Dr. Corrine Gobeli Bexell 314 gobelic@bus.oregonstate.edu 541.737.3355 T 2 – 3PM; W 9-10 AM; TH 3-3:50 PM
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Before class • Mingle – • Say “hello” to old friends • Welcome anyone new to OSU • Meet someone new .
BA 352Organizational Behavior – managing individual and team performance Dr. Corrine Gobeli Bexell 314 gobelic@bus.oregonstate.edu 541.737.3355 T 2 – 3PM; W 9-10 AM; TH 3-3:50 PM In class 12-2; 4-6T/Th
Work • “In a lifetime, the average person spends more time at work than at any other single human activity except sleep.” Yost, E.B. & Corbishley, M.A. (1987). Career counseling: A psychological approach. San Francisco: Jossey-Bass. Pp. 2-3.
What is management? …”the process of working with and through others to achieve organizational objectives efficiently, effectively and ethically.” Kinicki A. & Kreitner, R. (2006). Organizational behavior: Key concepts, skills & best practices. (2nd ed.). Boston: McGraw Hill
Best/worst managers you have known • Think about the best/worst manager you have worked for, observed – • Write – what made them best/worst. What, specifically did they do? • Compare your list with one colleague. What is similar? What is different? • Compile class list of behaviors/ characteristics.
Managerial (workplace) Skills Technical Skills Conceptual skills Human and self-management skills Based on Mondy & Premeux, (1993). 12-15.
What managers do (functions) • Plan • Determine what to do and how to do it • Organize • Determine order, relationships and resources • Influence (direct, lead) • Motivate others to work toward goals • Control (monitor) • Compare performance to plans and take corrective action Adapted from Mondy R.W. & Preneux, S. R. (1993). Management: Concepts, practices, and skills (6th ed.). Needham Heights, MA: Allyn and Bacon
What is organizational behavior (OB)? • “Interdisciplinary field dedicated to better understanding, working with and managing people at work.” (Kinicki & Kreitner, 8)
Building blocks of OB • Draws from many fields • Focuses on application and relevance • Develops and tests theories and concepts • Uses contingency thinking • Views organizations as open systems
Major Course Objectives • Assess personal KSAO’s • Enhance interpersonal skills • Work as effective team member • Communicate effectively • Use OB concepts to improve workplace performance • Recognize and value the growing diversity of the workplace
Secondary Course Objectives Career planning and job search • Identify preferred organizational environments • Clarify career-related strengths, skills and qualifications • Communicate skills and qualifications orally and in writing • Develop a career plan
The 4 P’s of Classroom Behavior • Punctuality • Preparation • Participation • Professionalism Proposed by 11 seniors in BA407, Spring term 2006
Team - one definition • “a small number of people with complementary skills who are committed to a common purpose, performance goals, and approach for which they hold themselves mutually accountable.” • Katzenbach, J.R. & Smith, D.K. (1999). The wisdom of teams: Creating the high-performance organization. NY: Harper. 45.
PT deliverables and activities • Detailed proposal (to RFP) • International resource guide for global managers - a formal business report • Professional business presentations • Chapter presentation • Resource guide – to www company managers • In-class activities
Taskwork Getting the job done Team work Getting along Team Roles and Skills
When Teams Work Best • Team members – six essential factors • Team relationships • Team problem solving • Team leaders • Organization environment LaFasto, F & Larson, C. (2001). When teams work best. Thousand Oaks: Sage.
Team Members – six essential factors • Experience • Problem solving ability • Openness • Supportiveness • Action oriented • Positive personal style
Working knowledge skills for team project: • Research relevant, credible, current information about a country • Interview people to get first-hand personal insight into a country’s culture • Write clear compelling, grammatically correct business prose; edit other people’s written work • Create clear and attractive document layouts and visuals to enhance information and engage reader/viewer • Organize and coordinate work of team members • Provide first-hand experience of living and working internationally.
Other considerations • Course goals; personal goals • Performance standards; quality expectations • Grade desired? Effort willing to expend? • Logistics: time, schedule, place • Skills: strengths, needs • Interpersonal characteristics • Other???
For Thursday • Read syllabus and handouts. List questions to ask in class • Read chapters 1 & 15. • Check out Course Materials > BA352 >Gobeli website • Check e-mail : copies of Day 1 slides will be sent as test of class list