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Slide 1. Human Communication. Judy C. Pearson Paul E. Nelson Scott Titsworth Lynn Harter. Slide 2. PART ONE Fundamentals of Communication Studies. Chapter Summary. Slide 3. Slide 3. Listening and Critical Thinking. CHAPTER. 5. What is Listening?
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Slide 1 Human Communication Judy C. Pearson Paul E. Nelson Scott Titsworth Lynn Harter
Slide 2 PART ONE Fundamentals of Communication Studies
Chapter Summary Slide 3 Slide 3 Listening and Critical Thinking CHAPTER 5 • What is Listening? • The Importance of Listening in Our Lives • Four Types of Listening: Active, Empathic, Critical, and Enjoyment • Barriers to Listening • A Strategy for Becoming a Better Listener
Slide 4 Slide 4 What is Listening? • Hearing is the act of receiving sound. • Listening is the active process of receiving, constructing meaning from, and responding to spoken and/or nonverbal messages.
Slide 5 Slide 5 The Importance of Listening in Our Lives • According to studies, we spend over half of our time (53 percent) listening either to the mass media or to other people. • Listening helps us build and maintain relationships.
Slide 6 Slide 6 The Importance of Listening in Our Lives Insert Figure 5.1 Here Figure 5.1: Proportions of time spent by college students in communication activities.
The Listening Process Slide 7 Slide 7 The Importance of Listening in Our Lives • Listening is directly connected to our ability to think about and remember information. • We receive stimuli in the ear, translate the vibrations into sensations registered by the brain, and translate them into meaning.
Slide 8 Slide 8 The Importance of Listening in Our Lives Figure 5.2: The listening process. Insert Figure 5.2 Here
The Listening Process Slide 9 Slide 9 The Importance of Listening in Our Lives • Attention • Working Memory • Short-Term Memory • Long-Term Recall
Slide 10 Slide 10 Four Types of Listening • Active Listening • Empathic Listening • Critical Listening • Listening for Enjoyment
Noise Slide 11 Slide 11 Barriers to Listening • Physical Distractions • Mental Distractions • Factual Distractions • Semantic Distractions
Perception of Others Slide 12 Slide 12 Barriers to Listening • Status • Stereotypes • Sights and Sounds
Yourself Slide 13 Slide 13 Barriers to Listening • Egocentrism • Defensiveness • Experiential Superiority • Personal Bias
General Strategies Slide 14 Slide 14 A Strategy for Becoming a Better Listener • Listen and Think Critically • Use Verbal Communication Effectively • Use Nonverbal Communication Effectively
Strategies for Specific Situations Slide 15 Slide 15 A Strategy for Becoming a Better Listener • Effective Listening in Personal Relationships • Effective Listening in Professional Situations • Effective Listening in Classroom Situations • Effective Listening for Mediated Communication
Slide 16 Slide 16 A Strategy for Becoming a Better Listener Insert Table 5.2 Here Table 5.2: Common Lecture Cues Used by Teachers.