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How to make an annual report. Veerle Custers TF PR, 28th Sept 07. Why?. Legal obligation Gain credibility, transparency Image and identity Motivate personnel Tool for evaluation Information
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How to make an annual report Veerle Custers TF PR, 28th Sept 07
Why? • Legal obligation • Gain credibility, transparency • Image and identity • Motivate personnel • Tool for evaluation • Information • The annual report has become more and more a communication/PR tool and less a financial tool (more creativity and more dynamic) .
Why we use it at BELNET • Legal obligation • Gain credibility, transparency • Image and identity • Motivate personnel • Tool for evaluation • Information
Target audience • Staff • Politics / Government / Parliament • Administration / Ministries • Clients: universities, colleges, schools, research centers, … • Organizations: other NRENs, TERENA, Dante, … • Key contacts: researchers, … • Suppliers • Media, journalists
Target audience for BELNET • Staff • Politics / Government / Parliament • Administration / Ministries • Clients: universities, colleges, schools, research centre, … • Organizations: other NRENs, TERENA, Dante, … • Key contacts: researchers, … • Suppliers • Media • 1550 copies (750 Nederlands, 650 français, 150 English)
Questions • What are the primary and secondary target groups of a annual report? • Can you reach some of these groups more efficiently in a other way? • What does the target group interest most? • What do they already know about your organization? • What image do they have of your organization? What image do you want them to have? Can an annual report help? • Do you want to inform? Motivate? Keep in contact? Reassure?
How? • Find a method that works within your organization. • Evaluate after each annual report and make changes in the project mgt for next year. • For example: a annual report task force • Do’s: • - Be very clear on what you expect from others. • - Be very clear on who takes the final decision. • - Ask for administrative support
Theme • Central message • Topical matter/subject • Influence on what comes • Don’t: postpone choice of title • Do: test translation of the title
Table of Contents • Point of view of the reader vs. structure of the organization • Mind mapping, think ‘out of the box’ • Adapt to chosen theme • Use testimonials (internal, external) • Overview of important facts/projects
Collecting the information • Do: • Give asap instructions • Hold on to a realistic timing • Check the information • Be critical • Double check the information • Centralize the information • Keep in mind target groups and goals • Triple check the information • Use project sheets + interviews
Lay-out • What image do you want? • House style? • Do: • Get professional advice • Don’t: • Let too many people decide
? 2007