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Flexing Your Advocacy Muscle. Creative Exchange: Giving & Getting Ruby Lopez Harper April 3, 2019. What are we talking about?. Explore your role as the gatekeeper for your brand and value proposition
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Flexing Your Advocacy Muscle Creative Exchange: Giving & Getting Ruby Lopez Harper April 3, 2019
What are we talking about? • Explore your role as the gatekeeper for your brand and value proposition • Look to communicating your organization’s value in the long term and the building of public will • Develop a list of powerful techniques for maintaining short-term vitality while ensuring visibility and relevance
What is advocacy? • Storytelling • Casemaking • Connecting • Acknowledging • Being a brand ambassador • SHOUT OUTS!!
What do you see as your role when it comes to brand? 5 mins – then share
How do you define your value proposition? “SIX WORDS” SHARE WITH YOUR TABLE, then share WITH ROOM
License to operate or “how does my community view me?” 5 mins – then share
Building brand ambassadors • What? Marketing must evolve as the marketplace and consumers change. • So what? Phil Kotler argues marketing's fourth evolution must turn customers into brand advocates. • Now what? Brands can't talk at customers, they must engage with them to create brand advocates. • The buyer has more power now than ever before. Marketing 4.0, Moving from Traditional to Digital by Phil Kotler
So what does this all mean? • Ensuring identification of the brand with customers and an association of the brand in customers’ minds with a specific product class or customer need • Establishing the totality of brand meaning in the minds of customers by strategically linking a host of tangible and intangible brand associations • Eliciting the proper customer responses in terms of brand-related judgment and feelings • Converting brand response to create an intense, active loyalty relationship between customers and the brand.
Building a Communication Strategy and Cultivating Best Practices
What can I do? • Send a letter to your Governor and elected local officials • Send a thank you letter to your funder • Add a call out in your newsletter or website • Regular check-ins with your funders about your success • Give your board and staff talking points • Give your program participants talking points or social media posts What are YOU doing? What can YOU do?