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INSRV IT The Technology Roadmaps. Hugh Beedie & Paul Hobson CTO & Deputy CTO. Summary. Why ? Requirements – doing the right things for the right reasons Business/User requirement Application Currency – keeping up to date How ? Principles - doing things the right way
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INSRV ITThe Technology Roadmaps Hugh Beedie & Paul Hobson CTO & Deputy CTO
Summary • Why ? • Requirements – doing the right things for the right reasons • Business/User requirement • Application Currency – keeping up to date • How ? • Principles - doing things the right way • Architecture – following the roadmaps • Design - design to meet the requirement • When & Where ? • Roadmaps - what are we going to do, and when • What ? • The detail of the solution to meet the requirements • Who ? • All of us
System Lifecycle (4 Part Inventions) http://www.youtube.com/watch?v=pVadl4ocX0M • Gather Requirements • Design and Procure • Operate • Assess for Effectiveness and • Feedback into New Project Proposals
System Lifecycle(4 Part Inventions – Part 1) • Gathering requirements • Business (inc user) requirements • Includes sign-off and updating for next refresh • Includes drivers from University and INSRV strategies • Application and Technology currency • Keeping things up to date and fit for purpose • Changing technologies if needed
System Lifecycle(4 Part Inventions – Part 2) • Realising the system • Designing • meeting the requirements • following agreed principles • using agreed design patterns • Conforming to architectural roadmap • signed-off (TDA Board) • Procuring (in-house or out-sourced)
System Lifecycle(4 Part Inventions – Part 3) • Service & Operations • Acceptance into Service • Running • Reporting • Fixing
System Lifecycle(4 Part Inventions – Part 4) • Continuing Assessment (feedback loop) • Is it (the built system) still fulfilling the need ? • How well is it doing that ? • If YES & OK – Business As Usual • If NO or NOT OK - New Project Proposal
Governance of the IT System Lifecycle • All 4 parts (requirements gathering, design and procure, service & operations, and feedback) need sign-off. • Sign-off is both • Broad-brush (do we need this) - management • Detailed (what exactly is needed) – TDA • Also need sign-off for IT Principles, Design Patterns, and Roadmaps
Business & UserRequirements • Not directly for the CTO Office • Needs a ‘Requirements Board’ who own • Requirements gathering and sign-off • Evaluation of built systems • Needs a feedback loop between • Requirements Board driving what is built • CTO Office advising on new possibilities
IT Application CurrencyRequirements • What are they - examples ? • OS Update required • Hardware life expired • Software support requires updates • Significantly cheaper way to do ‘it’
IT Design Principles • This is about how we do something
IT Design Patterns • The detail of how we do something • Why do we need Design Patterns ? • Save time on design stage • Better fit with existing infrastructure • Easier to document • Easier for Service & Operations group • Minimise ‘wheel re-invention’
IT Roadmaps – Why ? • Communicates major directions to all • Ensures correct sequencing of programme • Helps on assessing project priorities • Helps with budget planning
IT Roadmaps (1) • Presentation layer • Workstation hardware & peripherals • Workstation applications • PDAs, IM/Texting & VoIP
IT Roadmaps (2) • Information Access and Provision layer • Structured Data Management • Search and Discovery • MWE 2 Collaboration tools • File & Print
IT Roadmaps (3) • Infrastructure layer • Portal & portlets • Databases and Data/Process Integration • Identity management & SSO • Storage, backup & archiving • Networks & security • Servers and OS layer • Sustainability (Virtualisation & power saving) • Datacentres
Presentation LayerWorkstations Roadmap • Why • Windows XP going unsupported • When & Where • 2009/10 – across campus • What • Windows 7 • Options for roaming profile or not • Thin client for some roles • Who • Directories & Workstations Team
Presentation LayerApplications Roadmap • Why • ZenWorks moves to Zen Configuration Management • Asset Management to be implemented • When & Where • 2009/10 • What • Possibly linked with Windows 7 developments • Possibly linked with thin client delivery • Who • Workstations team
Presentation Layer PDAs, IM/Texting & VoIP Roadmap • Why • Business Requirement for support Blackberry, iPhone, etc ? • When & Where • What • Who
Information Access & Provision Structured Data Management Roadmap • Why • When & Where • What • Who
Information Access & ProvisionSearch and Discovery Roadmap • Why • When & Where • What • Who
Information Access & ProvisionMWE 2 Collaboration Roadmap • Why • When & Where • What • Who
Information Access & Provision File & Print Roadmap • Why • High cost of using Tier 1 storage • Need for new service (Synchronisation) • When & Where • 2009/10 • What • Implement Novell DSM • Implement iFolder • Who
InfrastructurePortal/Portlet Roadmap • Why • MWE 2 requirements • Delegated portlet capability • When & Where • What • More portal infrastructure • Who
InfrastructureDatabases & Data/Process Integration Roadmap • Why • When & Where • What • Oracle on Solaris for all dBs • MS SQL where required • MySQL ? • DB2 ? • Data hub approach • Who
InfrastructureIdentity Management & SSO Roadmap • Why • iChain going life expired • More need for SSO • When & Where • What • Who
InfrastructureStorage, Backup & Archiving Roadmap • Why • Reduce costs • Improve RTO • Maintain compliance (retention, etc) • When & Where • What • Build tiered storage infrastructure • Correctly allocate tiered storage to application • Investigate connection technology • Who
InfrastructureServers & OS Layer Roadmap • Why • Reduce costs & effort by standardisation • When & Where • In the Datacentres • What • Move to x86 only (no Sparc) ? • Concentrate on 2 suppliers ? • Who
InfrastructureNetworks & Security Roadmap • Why • Maintain LAN for for purpose • When & Where • Entire campus • What • Consider replacement schedule for Foundry • Who • Network Team
InfrastructureSustainability Roadmap • Why • Cost • When & Where • On-going, entire campus • What • High density servers • Virtualisation • Advanced cooling • Shared storage • Thin clients, power saving PCs • Who • Infrastructure, Workstations
InfrastructureData Centre Roadmap • Why • Cost, simplification, ease of management • When & Where • 40PP and Redwood, over the next 3 years • What • Consolidate all back-end services into 2 Data Centres using high density servers, cooled racks, room-based UPS • Who • Infrastructure team