PRESENTED BY: Prasenjit Mishra Rollno. 1148, ICRI New Delhi .

1. PRESENTED BY: Prasenjit Mishra Rollno. 1148,ICRI New Delhi. A strategy to achieve World Class Performance.

2. INTRODUCTION: • An project requires the dexterity and ingenuity from project manager or from a team leader for its success. • To complete the task with out additional resources, and with given frame work of time.

3. Six sigma is the most popular management methodology, employed in business. Definition:- • A break through strategy to significantly improve customer satisfaction and shareholder value by reducing variability in every aspect of business. 2. A statistical term signifying 3.4defects per million opportunities.

4. GOAL OF SIX SIGMA:- • Improve yield • Reduce defect • Reduce variation • Increase shareholder value • Ensure continual improvement. • Improve customer satisfaction

5. ORIGIN AND MEANING There are three approaches • Motorola 2. Academic 3. General Electric Developed by Bill Smith at Motorola in 1980s 2. Academic:- Measure • Analyze • Improve • control

6. ORIGIN AND MEANING • Sigma (σ) represent the standard deviation. • one has 6 SD between the process mean and the nearest specification limit, there will be practically no items that fail to meet specifications. based in process capability studies • one that produces 3.4(DPMO).

7. PROCESS CAPABILITY STUDIES

8. Sigma levels 1 sigma = 690,000 DPMO = 31% efficiency 2 sigma = 308,000 DPMO = 69.2% efficiency 3 sigma = 66,800 DPMO = 93.32% efficiency 4 sigma = 6,210 DPMO = 99.379% efficiency 5 sigma = 230 DPMO = 99.977% efficiency 6 sigma = 3.4 DPMO = 99.9997% efficiency

9. Six sigma help to identify:- • Critical path way • Improve capability • Reduce defect • Help in successful project completion. • Prevent cost overrun & over time

10. 6σprinciples:- OPPORTUNITY& PERFOMANCE MODEL: DMAIC MODEL GE APPROACH

11. DEFINE:- • Current state of business • What is wrong with what we are doing? • Whom are we catering to? Identify the customer. • Failure mode and effect analysis (FMCA) • What are the deliverable and due date?

12. MEASURE:- • Do we have reliable, valid and adequate data? • How do we measure the project success? • How do we determine the project success?

13. ANALYZE:- • What is the current state of affairs? • Is it a good as the process sound? • What change do we have to bring about? • What obstacle do we face in implementing the change?

14. IMPROVE:- • Concentrate on work break downs and the critical pathways • Activity needed for realizing project goals • Reintegrating the projects to the main pathways.

15. CONTROL:- • How will I control the cost , quality, scope and risk of the project? • How I will make sure that the project’s goal are achieved? • How I will I maintain the profit? • How do I maintain progress reports?

16. SIX SIGMA CERTIFICATION • Green belt certification • Black belt certification • Master black belt certification • Yellow Belt Certification • Lean Six Sigma Certification

17. Q M T AND METHODOLOGIES USED IN 6 σ • SIPOC analysis • Quality Function Deployment (QFD) • Analysis of variance • Failure mode and effects analysis • Process capability • Taguchi method.

18. SOFTWARE USED TO SUPPORT 6 σ • Microsoft visio • Sigma Xl • QPR SOFTWARE • THE UNSCRAMBLER

19. LIST OF SIX SIGMA COMPANIES: AIR CANADA COGNIZANT TECHNOLOGY GLAXOSMITHKINE WIPRO UNITED HEALTH GROUPS Mumbai Dabbawala OR NMTBSA XEROX LG GROUP VODAFONE

20. BENEFITS OF SIX SIGMA • Generates sustained success • Sets performance goal for everyone • Enhances value for customers; • Accelerates rate of improvement; • Promotes learning across boundaries; • Executes strategic change

21. CONCLUSION Six sigma identify the current situation and help in achieving a break through, strategy needed for realization the objective of the project without delays and cost over –runs.

22. Reference • Six Sigma fundamentals • By D. H. Stamatis • www.ge.com • www.sixsigma.in • www.examplecg.com