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APTA Risk Management Seminar June 12, 2013

APTA Risk Management Seminar June 12, 2013. MITIGATING PEDESTRIAN COLLISIONS: utilizing training and education t.j. thorn, oHST Director of safety. About Metro. Mitigating pedestrian collisions. Establish procedures You cannot train/educate without procedures Training New hire

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APTA Risk Management Seminar June 12, 2013

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  1. APTA Risk Management SeminarJune 12, 2013

  2. MITIGATING PEDESTRIAN COLLISIONS:utilizing training and educationt.j. thorn, oHSTDirector of safety

  3. About Metro

  4. Mitigating pedestrian collisions • Establish procedures • You cannot train/educate without procedures • Training • New hire • Refresher and (or) awareness • Education (not just for our employees)

  5. Procedures • Pedestrian-related interactions should be included in operations procedures (e.g. part of Operator handbook) • Or created based upon experience • Metro created and issued a Mandatory Turn Procedure • Whatever the procedure or policy is for pedestrians, it should be documented and enforced

  6. Training • Ensure pedestrian-vehicle interaction is fully integrated into new operator training • Metro utilizes TSI training for new operators • Pedestrian-vehicle interaction awareness is reinforced many times in Metro training manual • Provide experience-based refresher or awareness training • Safety Specialist utilizes video of actual incidents • Excellent tool for awareness and refresher

  7. Education • Not only operators • Customers are educated via communication, including: • Website • Posted signage (on board and service locations) • Safety outreach events

  8. Wrap-up • Cannot rely on operators’ experience alone • Need for established policies and procedures • Pedestrian interaction must be fully integrated into new operator and refresher training • Our passengers must be educated for their own safety

  9. Thank you

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