Seamless Transition to Unified Email System at UM: Office 365 Implementation

2. Steering committee

3. Drivers • EOL on-premise hardware, difficult to get enterprise level support without an enormous spend • Costs of O365 are already included in existing licensing

4. Goals • Eliminate on-premise email • Have staff, faculty and students sharing one email system with a common experience

5. Benefits • Significant reduction in infrastructure capital costs • Reduced effort required for supporting users • Reduce overall complexity of providing email • Students and employees will be able to look up each-other via their Global Address List instead of resorting to using the website directories • Employees will also see increased mailbox capacity (50 GB/user) • Lay the groundwork for adopting other Office 365 services in the future

6. Project components

7. Timeline • Schedule is not finalized • Steering Committee will guide us on timing as project moves forward • Realistic assessment indicates Go Live no earlier than spring break

8. Analysis • Distribution lists • Mail contacts • Public folders • Resources/rooms • 19 custom domains • Other systems impacted (e.g. Box)

9. Go Live • What are some key changes? • What isn’t changing? • What does go-live experience look like?

10. Impacts to users • From/Reply To will change to @umontana.edu • All employees will be provisioned an email account based on Banner • Cyberbear @umontana.edu alias choice will not direct mail flow • GAL will be unified for students and employees • Employees will need to move inbox and calendar data after go-live

11. Things that aren’t changing • You will receive email at all your current addresses • Custom domains are given a choice in primary email change • Active Directory is still available • Existing email clients will continue to work (Mac Mail, Outlook, etc.)

12. Go live user experience