1 / 7

COURAGEOUS CONVERSATIONS EMOTIONAL INTELLIGENCE SKILLS in ACTION 2009 TRAINING OFFICER S CONSORTIUM Tuesday, April 28,

Objectives. Overview: SUCCESS requires a combination of vision, values, sense of mission and communications in power and influence skills. Through this professional development workshop, you will:Review Emotional Intelligence: What it is and is notApply emotional intelligence to COURAGEOUS CONV

kaemon
Download Presentation

COURAGEOUS CONVERSATIONS EMOTIONAL INTELLIGENCE SKILLS in ACTION 2009 TRAINING OFFICER S CONSORTIUM Tuesday, April 28,

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

    1. COURAGEOUS CONVERSATIONS EMOTIONAL INTELLIGENCE SKILLS in ACTION 2009 TRAINING OFFICER’S CONSORTIUM Tuesday, April 28, 2009 Williamsburg, VA

    2. Objectives Overview: SUCCESS requires a combination of vision, values, sense of mission and communications in power and influence skills. Through this professional development workshop, you will: Review Emotional Intelligence: What it is and is not Apply emotional intelligence to COURAGEOUS CONVERSATIONS™ SKILLS Distribute the EI assessment and have participants complete the test but do not score. Have them put away the instrument for later processing.Distribute the EI assessment and have participants complete the test but do not score. Have them put away the instrument for later processing.

    5. Benefits of Emotional Intelligence Personal Benefits Better Health Stronger Relationships Career Progression Increased Self Esteem and Optimism Improved Communication Professional Benefits Morale and commitment Effective Leadership Improved Communication Retention/ Recruitment Productivity Quality What additional personal benefits come to mind? Identify additional workplace benefits.What additional personal benefits come to mind? Identify additional workplace benefits.

    6. Domains of Emotional Intelligence (Goleman) In the work, Primal Leadership (2002), Goleman, Boyatzis, and McKee, offer a simplified model of emotional intelligence. They reduced the dimensions to four domains with eighteen competencies rather than five dimensions and twenty-five competencies. The model links the competency clusters to brain dynamics that reinforces their neurological basis. Central to resonance is empathy in the social competence domain. [See next slide.] In the work, Primal Leadership (2002), Goleman, Boyatzis, and McKee, offer a simplified model of emotional intelligence. They reduced the dimensions to four domains with eighteen competencies rather than five dimensions and twenty-five competencies. The model links the competency clusters to brain dynamics that reinforces their neurological basis. Central to resonance is empathy in the social competence domain. [See next slide.]

    7. Courageous Conversations Prompts Please –help—stop—do---don’t Apply power words— Thank you for…. Forgive Love Care Success

More Related