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WORK AREAS IN EUROPE What areas, what effects , what cultures?

WORK AREAS IN EUROPE What areas, what effects , what cultures? A European Survey by Actineo / CSA. Why a EUROPEAN STUDY ?.

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WORK AREAS IN EUROPE What areas, what effects , what cultures?

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  1. WORK AREAS IN EUROPE What areas, whateffects, what cultures? A European Survey by Actineo / CSA

  2. Why a EUROPEAN STUDY? • ACTINEO, the Observatory of quality of life in the office is a French initiative whoseaimis to sensitize businesses and to encourage them to use the work area as a performance lever and as a source of well-being for their staff. • In thisway ACTINEO provides businesses with a barometerenablingthem to measure and understand the linkbetween spatial planning and satisfaction, commitment and sense of well-beingatwork. • To put theseresultsinto perspective at the Europeanlevel, ACTINEO and the CSA Institute designed a European component of the survey, which summarizes the main themes and issues of the observatory in 2013 (conducted among a sample of French employees). Professional priorities, arrangement of premises, etc. Whatis the quality of office life in Europe ?

  3. wHOdidwe interview? Target 2,500 employeesof both public and privatesectorsworking in offices Germany (506 respondents) United Kingdom (514 respondents) Netherlands (514 respondents) Spain (496 respondents) Sweden ( 491 respondents) Data collection method On-line panelquestionnaire Fieldwork dates From24 Juneto 1 July 2014 France (1208 respondents) The results of thissurvey are placed in perspective with the results of the French survey of 2013, carried out with a similarsample to the Europeansurvey

  4. HOW didwe select them? 1. Weinterviewed a representativesample of employeesfromeach country based on official statisticssupplied by Eurostat 2. Wethenaskedthemwhethertheyworked, evenoccasionally, in an office in order to select the target group we are interested in

  5. What areas for whatwork practices in Europe ? #1

  6. A tendancy to REMOVAL OF BARRIERS throughout Europe, but an office withVARIABLE GEOMETRY depending on the country • % of employeesreportingthattheygo to the office everyday • Individual offices holding theirgroundin FRANCE and GERMANY SHARED OFFICE INDIVIDUAL OFFICE TEAM WORK Work in an office everyday by % 55% 36% 56% 55% 33% 56% SUÈDE 54% • UNITED KINGDOM, the kingdom of open space SHARED OFFICE INDIVIDUAL OFFICE TEAM WORK PAYS-BAS 70% 73% 65% 19% ALLEMAGNE 70% ROYAUME-UNI 65% • SWEDEN and the NETHERLANDS at the forefront of desk-sharing FRANCE 77% NO DEDICATED OFFICE SHARED OFFICE TEAM WORK 21% 49% 50% ESPAGNE 71% 17% 66% 69% • Question: In your professional capacity, do you work in an office ? • Question: Do youworkmainly… • Question: Currently, what workspace do you have?

  7. meeting and SOCIALIZING areas available in mostEuropean countries... • A PRIVATE MEETING ROOM • A COFFEE AREA / COFFEE MACHINE 72% 80% 65% 67% 78% 74% 64% 64% 53% 60% 57% 36% • Question: Within your company, do you have available the following areas?

  8. …but other areas available to staff show sharpDISPARITIESbetweencountrie NETHERLANDS and SWEDEN: Sharing and well-beingprioritized UNITED KINGDOM Meetings come first • A shared friendly, informal area • A workscanteen 54% 36% • An open meeting area 37% • A relaxation room • A shared friendly, informal area • A shared friendly, informal area 52% 46% 40% GERMANY and FRANCE: more traditionalwork areas • A shared friendly, informal area 31% 27% • Question: Within your company, do you have available the following areas?

  9. Wheredoesquality of life atwork come in the concerns of Europeanemployees? #2

  10. Quality of life atworkisan issue for ALL European staff, but not necessarilyTO THE SAME EXTENT… • UNITED KINGDOM and SPAIN: quality of life comes first • GERMANY: a very rational approach to work • The value and interest ofyourwork • The quality of yourwork-life 58% 53% 48% • The level of your compensation • The value and interest ofyourwork 49% 46% 32% • The level of your compensation • The quality of yourwork-life 31% 29% 30% • FRANCE: geographical location specified • The value and interest ofyourwork 50% • The quality of yourwork-life 45% • The level of your compensation 41% • The geographical location of yourwork 33% Question: Amongst the following criteria, which are the two most important to you in your work?

  11. …onlypARTIALLYdependent on the SAME FACTORS Twopillarscommon to all • The relationshipswithyourcolleagues 81% 78% 76% 75% 74% 64% • The space that you have available to work 57% 55% 51% 50% 48% 37% Factorsspecific to certain countries • Absence of noise • The air-conditioning 51% 25% 26% • The suitability of your office layout • The quality of the lighting 20% 36% 31% 17% 30% • Question: And amongst the following, which ones do you think contribute most to the quality of your work-life?(Three possible answers)

  12. The work area: a question of efficIENCY, WELL-BEING and HEALTH AT WORK for mostEuropean staff Impact of THE WORKSPACE on Yourwell-being Yourphysicalhealth Yourefficiency 94% 94% 92% 94% 94% 92% 91% 92% 92% 92% 91% 81% 89% 92% 89% 66% 77% 76% Yourmotivation 74% Germanemployeesless sensitive to these issues • Question: Would you say that the workspace (i.e. the layout of offices and business premises) has an impact which is: very important, somewhat important, somewhat unimportant or not at all important, on:

  13. STATE OF HEALTH affected bythree main factors The time spent each day in front of your screen The ergonomics of your work-chair 69% 55% 48% 47% 51% 43% 46% 41% 36% 33% 39% 32% The ambienttemperature 54% 52% 38% 37% 34% 33% • Question: Do you think the following may have had an impact on your health in the past 6 months:

  14. What satisfaction With the work area? #3

  15. Satisfaction based on the type OF AREA AVAILABLE as well as onculturAL FACTORS • SubtotalSATISFIED • oftheirworkspace 91% 88% 88% 85% 83% 78% • INDIVIDUAL • Office 97% 95% 87% 86% 89% 88% • SHARED • Office • (between 2 and 4 persons) 96% 83% 94% 87% 82% 77% • OPEN SPACE • (more than 4 persons) 88% 88% 84% 83% 80% 67% • Question: Yourself, are you very satisfied, fairly satisfied, not very satisfied or not at all satisfied with your personal workspace, whether in terms of design, comfort, quality or organisation?

  16. Points of satisfaction commON to most countries as well as somespECIFIC POINTS Subtotal satisfied • COMMONS POINTS SPECIFIC POINTS • The lighting 85% 85% 84% 90% 86% 75% 84% 82% 65% • The level of noise • QUALITY • OF THE WORK AREA • Youroffice furniture 82% 85% 79% 87% 81% 77% • The indoor air quality 77% 77% 68% • Your • chair 84% 84% 81% 88% 80% 73% • Move around 88% 88% 89% 90% 76% 83% 81% 80% 56% • Eat • POSSIBILITIES OFFERED BY THE WORK AREA • Meet 83% 85% 89% 90% 80% 74% 74% 72% 49% • Relax • Work • individually 80% 88% 86% 84% 80% 72% • Question: And are you very satisfied, fairly satisfied, not very satisfied or not at all satisfied with the comfort and quality of your workspace with regard… / Are you very satisfied, fairly satisfied, not very satisfied or not at all satisfied with the layout of your workspace so you can…

  17. Germany and France Similarwork areas…but not the sameexperience #4

  18. Two countries apparentlyverySIMILAR, but marked by DIFFERENTrelationships to the work area and DIFFERENT aspirations Fairlytraditional arrangement of work area • TYPE of work area available 36% work in an enclosedindividual office 44% in a shared office (between 2 and 4 persons) 11% in an open-plan office or open work-area (more than 4) 10% do not have you own dedicated office 33% work in an enclosedindividual office 38 in a shared office (between 2 and 4 persons) 17% in an open-plan office or open work-area 11% do not have you own dedicated office Contrasting aspirations and levels of satisfaction • ASPIRATIONS concerningwork • The value and interest ofyourwork • The value and interest ofyourwork 58% 50% • The level of your compensation • The quality of yourwork-life 49% 45% • The quality of yourwork-life • The level of your compensation 31% 41% • SATISFACTION concerningwork area 88% 78%

  19. European Survey Actineo / CSA Créditspictos : Date and time by Johan H.W. Basberg / Health by Christopher Holm-Hansen / Desk Worker by Louis Dawson Meeting by JulietaFelix/ City Search by Phil Scott / Enlarge by Anton Gajdosik/ Desk by Chris Thoburn Fixed Point by Anton Schlain / Coffee by Samuel Q. Green / Thinking by Laurie Shaull Sitting by Gregory Sujkowski/ Ear by TakaoUmehara / Fan by Dan Hetteix Chair by Randall Barriga/Desk-Lamp by Sri Kadimisetty / Mute by Yohann Berger Warning by Valérie Poort

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