Canterwood Homeowners Association

1. Canterwood Homeowners Association Annual Meeting December 8, 2009

2. Canterwood Homeowners Association • Agenda • Call to Order • Determination of Quorum • Approval of last year’s meeting minutes • Candidate Introduction • Voting • President’s Remarks • Committee Reports • Finance • Security • Grounds • ACC • Gig Harbor Community • Developer’s Report • Election Results • Open Forum • Adjourn

3. Canterwood Homeowners Association • President’s Report – Dennis Loewe • 2008 Year in Review • Restructured our staff & management company • Resurfaced Canterwood Drive • Installed gate swing arms • Painted gates & installed new lamps • Began new initiatives • Website • Video cameras • Integrated security system • Back flow testing discount program • Gig Harbor Annexation • The housing developments south of Canterwood have been on hold for some time now due to the economy. • The City of Gig Harbor is cutting staff and is currently uninterested in our request to talk about annexation • Ready for snow!

4. Canterwood Homeowners Association • Financial Report – Bob Finch • 2009 - A turnaround year • 10 month results • $64,000 under budget on operations • $809,000 Reserve account balance • (after current expenses) • $65,000 reserve expenditures YTD

5. Canterwood Homeowners Association • The Good News • NO FEE INCREASE in 2009 • Operating budget down to $606,000 annually • Reserve contributions up to $213,000 annually • Were getting … MORE BANG FOR OUR BUCKS

6. Canterwood Homeowners Association • Thanks To … • Grounds committee • Chris Sadoian • Raciel Day • Kathy Hardman • Christine Wells • Finance committee • John Walsh • Keith Galpin • John Watt • Jerry Lee • Dennis Loewe • HOA Staff • Holly Miller • And others • Scott Young

7. Canterwood Homeowners Association • Security Update – Jerry Lee • Seven fulltime officers • Duties preformed include • Home vacation checks • Stop sign enforcement and studies • Speed enforcement and studies with radar • Security at the school bus stops when children are waiting for the bus and when they return home • General patrol of the community • Jump start service for disabled vehicles • Alarm response to residents’ homes • Response to calls for medical assistance • Regular checks on the status of the elderly in Canterwood • Maintain security at the Main gate • Conduct inspections of Canterwood for HOA violations by contractors • Placement of flyers in the mail receptacles at all of the mail boxes • Direct traffic when necessary • Providing rides for residents to and from the Main gate • Frequent inspections of the RV lot • Frequent inspections of the Country club including the tennis courts and swimming area • Responding to all calls for service from the residents • Taking crime reports and conducting further investigations to assist local LE • Inspections of the HOA office as well as the stables and golf course maintenance building • Sanding of the roads when necessary • Securing packages for residents who are on vacation • Delivering packages and reports to the HOA Board • Inspecting predetermined locations throughout Canterwood on a regular basis • Maintaining a geographical map of where incidents occur in Canterwood enabling them to concentrate their patrol efforts where needed

8. Canterwood Homeowners Association • Comparisons of 2008 to 2009 Incidents • 2008 - 557 incident reports written • 2009 - 533 reports to date

9. CapSure, Inc. Visitor Management System Benefits: • Improve Security • Produce credentials for visitors • Screen and Validate visitors and contractors • Process vehicles with multiple passengers • Accelerate the speed of processing visitors • Improve Communications • Pre-Registration of Visitors • Notifications of Arrivals • Advanced Reporting • Logging and Tracking of all transactions • Quick look up of visitor details

10. Visitor Management Features • Flexible User Access • WEB Access for all users • Voice Mail Integration • Easy to Use Officer Interface • Touch Screen Interface • Driver’s License Scanner • Enhanced Security • Watch List • Pass and/or Badge Printing • Integrated Access Control (optional) • Single database to manage visitor and authorized user access • Real time activity monitoring • Real Time Reporting • Administrators • Officers

11. Overview:Five Ways to Log In & Use the System • Officer at the Gate • Visitor Processing • Officer WEB • Security Incidents • Searches & Reports • Resident • Pre-Register Visitors • Update Own Profile • Administration • Manage All Aspects of the Program from the Web • Organization or Vendor • Manage Clubhouse Employees • Builders, Contractors

12. Easy To Use Officer Interface:Driver’s License Scanner • DL Scanner makes it easy to gather information from visitors and contractors • Optical Character Recognition captures name, address, DL #, expiration date, and even picture • Far superior to Mag stripe reading, as OCR reads all 50 states and (optional) passports and other IDs • Transaction logging stores all of this information for historical needs

13. Enhanced Security: High Speed Vehicle Pass Printing • Passes printed on high speed thermal transfer printer • Will not fade! • Prints in 4-5 seconds • Passes Include: • Directions • Visitor Name • Host name • Expiration date • Optional bar code for egress tracking Actual size 4” X 10” Up to 5 X faster than laser and inkjet!

14. Partial Reference List

15. Canterwood Homeowners Association • Video Camera Surveillance – Dave Shaw The need - • Gate runners and crashers • Vandalism • Sporadic theft • Home invasion • Deter potential of increased crime as area population increases A secure community is vital to our family safety and to maintain our property values

16. What Our System Does • Leverages technology to augment our security staff’s surveillance of community • Frees up staff for other less repetitive tasks • Captures sporadic incidents in a way that augments traditional emergency response and intelligence gathering • Potential full interoperability with local and area law enforcement assets • Leads to a safer and more secure community – Invisible Fence • Reduces cost of increased personnel to monitor and protect the community • Full audit trail – better risk management

17. Real Benefits • Notification of real time alarms • Capturing odd events at odd times • Behavioural triggers – minimise checking data • Many systems and functions integrated into one • “Swiss army knife” approach • Save power weight and space • Train for one system to deliver many functions • Resource & equipment sharing – true interoperability • Extensive forensics and audit trail - risk management • True cost of ownership – minimal on going costs • Flexibility for the future – expandable - reusable

18. Success Stories • ADSECC – Community Surveillance Systems • Lancaster, PA • Tacoma, WA • Hilltop Surveillance System • Video Capture – incident monitoring • Significantly reduced crime and increased value of homes and commercial entities • Tukwila, WA • Key to reducing crime where installed and increased commercial business

19. The Canterwood System

20. The Backbone • Long Range Wireless Network • Multipoint Meshed Network • High Powered Routers • Directional Antennas • Far more bandwidth than cable modem

21. Browser Access To Video Remote PTZ & Static Cameras Owned by HOA Security Central Control CWD System Local Service Contracted by HALO Internet Remote Location IP Cameras Owned By Others Remote Sensors Owned By HOA/Others Remote Analogue Cameras Owned By Others Remote Location IP Cameras Owned By HOA

22. Multiple Systems Can Talk and Work with Each Other Multiple Users CWD System Access Control RFID Sensor Data Video GPS

23. Camera Locations • Main Gate 3 Cameras + Server • Peacock Gate 2 Cameras • Nuthatch Park (next to HOA Office) 2 Cameras • HOA Parking Lot/ Maintenance Lot 1 Camera • RV Lot 1 or 2 Cameras • Baker Gate 2 Cameras • Resident Gate 2 Cameras • Club Parking Lot 2 Cameras • HOA Office Backup to Server Total Cost = $25,000

24. Canterwood Homeowners Association QUESTIONS?

25. Canterwood Homeowners Association • Garden & Grounds Committee – Chris Sadoian • 2009 Projects • Main Resident Gate • Tree and Miscellaneous Plant Material • Replacement and Enhancement • Baker Way Gate Area • Re-landscaped • Relocated many existing plants

26. Canterwood Homeowners Association • Baker Way Triangle • Re-landscaped • Added boulders and Dry Rock Riverbeds • Relocated Many Existing Plants • Towhee Circle • Re-landscaped • Added Boulders and Rock Riverbed

27. Canterwood Homeowners Association • Peacock Monument Area • Re-landscaped • Added Boulders • New Monument Spotlights • Gates • All Four Gates Painted Black • New Black Light Fixtures

28. Canterwood Homeowners Association • Seasonal Flowers • Foxglove Retention Pond • Added Boulders and Shrubs • Foxglove and 53rd • Removed Poplar Trees

29. Canterwood Homeowners Association • Nuthatch and Nuthatch Pond Areas • Pruned Laurel Hedge • Removed Damaged and Dying Plum Trees • Nuthatch Playground and Tennis Courts • Island on 47th and the Stonebridge Circle • Landscaping Improvements

30. Canterwood Homeowners Association • Irrigation and Grounds Maintenance • Gate Area Maintenance • Holiday Lights

31. Canterwood Homeowners Association • Seasonal Flowers at all Entrances and Gate Areas • The Point at Baker Way and Old Stump • Nuthatch Island at Canterwood Drive • Re-landscape, Add Boulders, River Rock and Up Lighting

32. Canterwood Homeowners Association • Nuthatch Park Improvements • HOA Office Improvements • Exterior Trim Paint, Canopy, Landscaping • Foxglove and 53rd • New Trees (Maples) • Remaining Trees to be Planted in 2011

33. Canterwood Homeowners Association • Additional Plant Material at Gate Areas • Irrigation and Grounds Maintenance

34. NEW CANTERWOOD WEBSITE New Image and Access www.canterwood.org

35. Why New Website • Old Website poor image of community • Difficult to access and navigate • Could not upgrade with revised data

36. Home Page

37. Sample Banner Ad

38. Domestic Animal Rules

39. News Letters

40. Canterwood Services

41. Canterwood Homeowners Association Architectural Control Committee – George Milliken Many thanks for the cooperation we have been given by the homeowners and the good nature by which you take our comments, suggestions and decisions. Our only goal is to keep Canterwood as beautiful it can be and to adhere to our chartered standards and practices. The one thing we really need in the coming year is a few more volunteers for our committee. All it takes is about an hour and a half at 9:30 in the morning two Wednesdays a month and when necessary about the same amount of time those afternoons at 3:30. Right now the responsibility falls on the shoulders of a very small number of us and we would sincerely appreciate a greater participation. Please call Holly at the HOA office if you are willing to volunteer.

42. Canterwood Homeowners Association • Results of the Vote

43. Canterwood Homeowners Association • Emphasis for 2010 • Complete website construction • Install video cameras • Install integrated security system • Continue to monitor & control costs

44. Canterwood Homeowners Association • New Business • Open Discussion • Call for Adjournment