MNG03218 Managing Information Systems

1. MNG03218 Managing Information Systems Online Live Session 2, S3 2018 Jun Xu & John Hammond SBaT, Southern Cross University 7pm (NSW Time) Thursday 10 January 2019

2. Agenda • Some Points regarding Ass 2 (Jun & John) • Questions & Answers (Jun, John & All the participants) • Please text your questions to us and send your questions to everyone (to all the participants) • We shall speak about our opinions and suggestions

3. Ass 2 Requirements • Purpose: To evaluate your capability to use a systematic process (i.e., SDLC discussed in Topic 4 of the subject) to make a comprehensive proposal to a sponsor to get approval for selecting, developing, and implementing an information system (also loosely called implementing an information system in the UIG), which could help the chosen organization by : • Improving an existing system • Introducing a new system • Creating a new business opportunity • Improving organisational productivity

4. Assignment 2 Requirements(Cont…) • For the purpose of better utilizing the content and knowledge discussed in the unit, Suggested Information Systems for Assignment 2 include: • ERP systems, CRM systems, SCM Systems, Decision Support Systems, Executive Information Systems, Enterprise Portals, Data Warehouse & Data Mining Applications, Data Analytics/Business Intelligence/Business Analytics Applications, and Knowledge Management Systems, and Collaboration Systems. • Alternatively an integrated information system with combined features of several systems mentioned above. • The focus of A2 is NOT on an App or a RFID type applications, but a system directed above.

5. Assignment 2 Content-1 • Discussion of Organizational Context • Good summary (concise but not over simplifying) and presentation of organizational context (including such information as industry, visions, missions, business processes). • Discussion of External and Internal Environments • Good discussion of internal and external environments; Could Apply (via a tailored approach) such tools as Porter’ Five Forces Model, SWOT Model • Good discussion of market trend and international best practices of strategic uses of IS/IT in the market where the organization is competing in.

6. Assignment 2 Content-2 • Identification of the Problem and Opportunity for IS/IT • Good discussion of identifying the problem and the opportunity for IS/IT • Such discussion should link to your discussion of Internal and External Environments • Justification of the Chosen System • Good feasibilities studies; Good justification and communication of reasons for the selection proposed system; Good discussion of how the proposed system will fit the organization and support the strategic goals of the organization; Good discussion of advantages and disadvantages of alternative solutions and decision making process of selecting the appropriate solution.

7. Assignment 2 Content-3 • System Analysis and System Design • Good system analysis and functional specifications for the proposed system; Clear and well established deliverables of the proposed system; Clear description of how information needs were investigated and researched (e.g., in consultation with, talked to….); Good discussion of design of the proposed system. • Development, Testing and Implementation • Good discussion of development activities; Good discussion of how required hardware and software will be acquired (or developed); Good discussion of testing activities (e.g., including unit testing, system testing, integration testing and user acceptance testing); Good discussion of training approaches and activities; Good discussion of conversion approach and process; Good discussion integration and security & privacy issues.

8. Assignment 2 Content-4 • Post Implementation Activities • Good discussion of post-implementation activities, e.g., conducting post-implementation review, performing changes, corrections, additions, and upgrades to ensure the system continues to meet the business goals, providing help to support the system users (e.g., building a help desk and support team), and providing an environment to support system changes. • Project Management, Change Management, and Risk Management • Good discussion of the sponsor of the project, project plan & activities, project governance & organization, and roles & responsibilities of project team members; Good discussion of risk management processes & activities; Good discussion of change management processes & activities.

9. Suggested Format for your report Your sponsor should be impressed with your report! • Covering letter to your sponsor • Title Page (Title/Affiliation/Name/Position/Date) • Table of contents • Executive summary (1 page) • Introduction • Discussion of SDLC steps-You should choose 7-steps (Haag et al. 2008)-Please note Topic 4 PPTs are organized as per 7-steps SDLC. • Discuss associated project management, risk management, and change management • Conclusions • References list • Appendices

10. Wish A Very Merry Christmas & Happy New Year to You and Your Family! All the best in 2019!