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Practical Standards. Practical Standards : Obtaining mutual gains in coordinated action GALA Standards Committee. GALALOSSARY.
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Practical Standards Practical Standards:Obtaining mutual gains in coordinated actionGALA Standards Committee
GALALOSSARY Standard: Product of many organizations that form interest group to obtain mutual gains in coordinated action IF they ensure a: 1) group-wide uniformity in a measure for comparative evaluations, a 2) level of quality or attainment, a 3) rule, test or requirement.
GALA Circle of Power • GALA is a gathering of businesses in localization • Outside entities, individuals, phenomena and factors pose more threat than GALA members to each other as competitors • GALA members can greatly benefit from cooperation by obtaining competitive advantages against outside world in sharing business information with each other
Benefits of cooperation • Decrease internal cost of doing business • Decrease typical business risks • Facilitate business interactions • Increase maturity level • Increase value of services to clients • Develop internal processes • Build standard internal systems • Grow business • Save on R&D and business development • Save on internal personnel training • Get common reference point to use and present as a proof
Chasing problems (Quiz) What deficiencies are frustrating and cause or induce losses (of time and money)? • Debating about and defining what to do (task definitions)? • Communication problems? • Quality definition or assessment? • Agreeable financial metrics and rates? • Legal processes? • Translation process methodology? • Terminology management? • …anything else?
Practical Angle • How we do it • How our clients want us to do it • How it can be done better inside • How we can ease interactions • How can we open new opportunities
Opportunities • Increase volume of business • Be more attractive • Build industry service platform • Increase visibility • Get more weight in getting to clients
Next Steps 4 Cooperation • Prioritize the items to work on • Poll GALA members on most crucial items • Define format and working group • Get clients involved • Initiate first drafts • Develop processes and methods of engagement • Organize business processes
Cooperation Within GALA GALA members poll on the key Hot Buttons: • What is that you have organized best, are proud of, and ready to share (process, contract, practice)? • What are three biggest problems of your business, what is that you are dissatisfied with? • …and what help you might need? • What savings/improvements you might be interested in?
Getting Clients Involved • GALA members “own” client communication • GALA members drive their client participation and filter responses • GALA Standards Committee gathers responses and generalizes