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PMCQ Innovation in Turbulent Times January 18, 2010 Lee-Anne McAlear Program Director Centre of Excellence in Innovation Management York University. Virox Technologies Future Forum Sheridan College. Lee-Anne McAlear Program Director Centre for inn Schulich Executive Education Centre.
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PMCQ Innovation in Turbulent Times January 18, 2010 Lee-Anne McAlear Program Director Centre of Excellence in Innovation Management York University Virox Technologies Future ForumSheridan College Lee-Anne McAlear Program Director Centre for inn Schulich Executive Education Centre
Getting to know you! Find a partner A) starts a story “I was walking along the beach and I saw…” B) throws in an unrelated work like “turnip” A) well I picked up that turnip and I B) danced a polka Etc Reverse!
Innovation is… Innovation is when you bring a new way of thinking to solve a problem, improve a service, enhance our way of life, or introduce a product or service for the benefit of markets Marcus Wallenberg – Chairman of Skandinaviska Enskilda Banken and Chairman of Sweden’s pan-industry project “Innovation for Growth”
Innovation is… We define innovation as any process or product which improves patient outcomes, reduces healthcare costs or improves our own efficiency. Astra Zeneca Naseem S Amin M.D. Chief Scientific Officern
Innovation… realized new and/or unexpected ideas that deliver value
Innovation… realized new and or unexpected ideas that deliver value
Innovation is Important All execs agree innovation is critical Our Culture encourages innovation Executives Understand Innovation Executives Model Innovation Effective at Innovation Formal Process for Innovation We know innovation is important… Leger Marketing & Globe and Mail – 2007 Survey
Most Significant Source of Innovative IdeasIBM 2007 IBM, Innovation Survey 2007
Innovation happens when individuals (and small teams) apply innovative thinking (in the right direction)
Innovation happens when individuals apply innovative thinking Organizations can only support or inhibit individuals (and small teams)
The Innovation Zone • Creating an Innovation Zone • Sorting Your Ideas’ Ambitions • Taking Ideas from Concept to Reality
Innovation Zone RBC – Centre of Innovation Microsoft – Idea Exchange IBM – Think Place Partners in Healthcare (Boston) – RVL Cisco – izone ING (Canada) – Chief Innovation Officer P&G – Connect & Develop
Efficiency through Innovation Cost innovation: The power of context Entrepreneurship in Canadian healthcare: A case study Instrumenting healthcare – optimizing clinical process Bringing private-sector thinking to healthcare Using simulation models to improve resource utilization
Innovation Framework Tom Koulopoulus – The Innovation Zone
Launched Plan A in January 2007, setting out 100 commitments to achieve in 5 years. We've now extended Plan A to 180 commitments to achieve by 2015, with the ultimate goal of becoming the world's most sustainable major retailer.
The people who are doing the work are the moving force. My job is to create a space for them, to clear out the rest of the organization and keep it at bay. Steve Jobs
9 Notions of Innovation Ideas come from everywhere Google expects everyone to innovate, even the finance team
Share everything you can Every idea, every project, every deadline – it’s all accessible to everyone on the intranet 9 Notions of Innovation
Your brilliant, we’re hiring Intelligence over experience 9 Notions of Innovation
A license to pursue dreams Employees get a “free” day a week(20%) Half of great ideas come out of ‘noodle’ time – like gmail 9 Notions of Innovation
Innovation, not instant perfection Launch early and often in small tests before releasing new features widely 9 Notions of Innovation
Don’t politic, use data It’s not personal, find the metrics that matter Discourage the use of “I like” in meetings; push people to use metrics 9 Notions of Innovation
Creativity loves restraint Give people a vision, rules about how to get there, and deadlines 9 Notions of Innovation
Worry about usage and users, not money Provide something simple to use and easy to love. The money will follow. 9 Notions of Innovation
Don’t kill projects - morph them There’s always a kernel of something good that can be salvaged 9 Notions of Innovation