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Student Support

Student Support. Presenters Name. Name: Job title: Department: Phone: Email:. Mission and Strategy. AIM: A comprehensive, pro-active and integrated system of student support which is effective for all students. Support Services .

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Student Support

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  1. Student Support

  2. Presenters Name Name: Job title: Department: Phone: Email:

  3. Mission and Strategy AIM: • A comprehensive, pro-active and integrated system of student support which is effective for all students

  4. Support Services • Many support services all coordinating to produce excellent student support

  5. Support Services • iSite • Student Assistance • Equality and Diversity • Careers • Student’s Union • Medical centers / Counseling • Academic Learning Skills • Childcare

  6. iSite Ground Floor - foyer Humphrey Booth House Peel Park Campus Open 08:30 – 17:00 Monday to Friday 0161 295 0023 / 0161 295 0024 Isite-academic@salford.ac.uk www.isite.salford.ac.uk

  7. iSite • One stop shop to signpost students to the relevant services and also to provide some services at first point of contact • Direct Services • Signposting • Booking appointments

  8. iSite Direct Services • Undergraduate Council tax certificates • Dyslexia/Dyspraxia stickers • Basic financial information • Applications for Access to Learning Fund

  9. iSite • Book appointments with • disability advisors • international advisors • money advisors

  10. Student Assistance Ground Floor Humphrey Booth House Peel Park Campus Open 08:30 – 16:30 Monday to Friday 0161 295 0475 Sao-acd@salford.ac.uk www.academic.salford.ac.uk/sao

  11. Student Assistance Home Student Support • Welfare advice • Academic advice e.g. course change/transfer • Financial advice including Access to Learning Fund (ALF) • Specialist money advice • Personal Support

  12. Student Assistance International Student Support • Visa renewals • Links with HOST and ManchesterInternational Society • Welcome events • Advice and information about living and working in the UK

  13. Equality and Diversity Ground Floor Humphrey Booth House Peel Park Campus Open 08:30 – 16:30 Monday to Friday 0161 295 9000 Equalities-academic@salford.ac.uk www.equality.salford.ac.uk

  14. Equality and Diversity General university wide support: • Employee Support • Equality & Diversity Training • Bullying & Harassment • Race Religion and Belief • Physical Access

  15. Equality and Diversity Student support: • Accommodation for students with disabilities • Dyslexia Support • Equipment Loans • Examination Help • Financial help for Disabled Students • Mental Health Support • Peer Support Programme

  16. Careers Service First Floor Humphrey Booth House Peel Park Campus 0161 295 5668 / 295088 Enquiries-careers@salford.ac.uk www.careers.salford.ac.uk

  17. Careers Service Services are provided to the following: • Current students • Graduates and Diplomates of the University of Salford • Graduates of other Universities • Employers of students and graduates • Staff of the University • Prospective students

  18. Careers Service Services to students: • Careers advice and guidance • Appointment (45 mins) • Drop in (15 min) • PC suite – specialist software • Careers information resource • Graduate Vacancy service • Jobshop

  19. Students’ Union University House Peel Park Campus 0161 736 7811 Students-union@salford.ac.uk www.salfordstudents.com

  20. Student’s Union • Automatic membership at registration • NUS extra card • Social events • Clubs and Societies • Range of shops and nightclubs • Leisure centre – pool, gym, climbing wall

  21. Student’s Union Advice Centre • Academic Assistance - assignment extensions, deferments, academic appeals and interruption of study. • International and Financial Assistance - visa extensions and immigration regulations, student loans and many other related issues. • General Welfare Assistance

  22. Medical Centres Maxwell Health Centre Peel Park Campus 0161 295 4209 / 295 4287 Allerton Health Centre Frederick Road Campus 0161 295 2454 www.academic.salford.ac.uk/sao/healthcare/medical_centres

  23. Medical Centres • Part of Langworthy Road Medical Practice • Can register with the doctor at the same time as registering with the university • Emergency number for out of hours • Counselling service

  24. Academic Learning Skills Education Development Unit (EDU) Crescent House Peel Park Campus 0161 295 2883 e.sandiford@salford.ac.uk www.edu.salford.ac.uk/academic-learning-skills/

  25. Academic Learning Skills • Workshops (including Saturday Skills Schools) • One to one provision for students • Support for schools throughout induction and the remainder of the academic year. • Academic Learning Skills resources for both staff and students • Skills Audit

  26. Academic Learning Skills Workshops, topics covered: • Getting organised • Reading and notemaking • Tackling assignments • Revision and exam techniques • Presentation skills • Group work

  27. Academic Learning Skills Online materials, topics covered: • Learning in HE • Getting organized • Reading and notemaking • Essay writing • Report writing • Referencing • Stress management • Revision and exam techniques • Presentation skills

  28. Childcare – Busy Bees Nursery Jack Goldberg Building Frederick Road Campus 0161 295 0707 / 295 0722 salford-uni-nrs@btconnect.comwww.academic.salford.ac.uk/nursery

  29. Childcare – Busy Bees Nursery • Location on campus helpful to student parents • Children aged 3 months to 4 years • Highly qualified staff • Registered with DfES • Regulated by Ofsted

  30. Other Support • New student welcome programme • Peer Support Scheme • Volunteering@Salford • Mathscope • Library and Computing • English for Academic Purposes

  31. New Student Welcome • Talks on practical issues: • Safety • Travel • Shopping • Opening Bank Accounts • Visas • Health

  32. New Student Welcome • Language classes (tasters) • Academic advice • Getting to know you • Information about getting a job • Information on Clubs and Societies

  33. New Student Welcome • Shopping trips in local areas • Walking tours of Manchester • Police Registration (international students) • Campus Tours • Tours of Leisure Centre • Clubs and Societies

  34. New Student Welcome • Social Events such as: • welcome party • games and quiz nights • karaoke • live music • Day trips to Lake District and Lyme Park (international students)

  35. Peer Support • ...support from someone like yourself, whose “been there, done that”... • ...meeting up with a friendly person who’s got first hand experience of University life...

  36. Peer Support Who it can help • International students new to the culture of the UK • Students with existing commitments making the adjustment to student life • Students finding it difficult to make friends • ANYONE

  37. Peer Support Peer Mentors • Fully trained • Existing older/mature students • Often students on “care” courses • NOT counsellors • Set boundaries • not more than one meeting a week • Not “on tap” support

  38. Peer Support What it can cover: • How to find the best accommodation, • Sorting out all the academic pressures, • Dealing with debt and finance issues, • Getting involved in social activities, • Dealing with stress, or even • The best places to go out in Manchester

  39. Peer Support Possible expansion in the future to focus on: • Academic experience (i.e. students on same course • International students together with Home students • LGBT students

  40. Volunteering@Salford • Short-term or part-time volunteering in order to gain general or specific skills, build confidence and meet new people • Long-term volunteering in the UK or abroad as part of a gap-year • Unpaid work placements with companies

  41. Mathscope • Helps students throughout the University with their maths and numeracy problems • Whatever subject • Whatever level • Available all year round • Experienced tutors

  42. Library and Computing • 5 libraries throughout the University • Undergraduates can borrow 12 items for 4 weeks • Postgraduates can borrow 20 items for 12 weeks • Can use libraries at University of Manchester and Manchester Metropolitan University

  43. Library and Computing • Over 15 PC suites throughout the campus • Some open 24 hours • Huge range of electronic resources • Databases • E-books • E-journals • Blackboard

  44. EAP • English Language Support • Free • Language teachers • Flexible timetable • Mainly helps international students but also others where English is not 1st language

  45. Conclusion • Many support services • Coordinated system • Lots of support available • Flexible and accessible to all • Established outside referrals

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