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MAPRA Conference 2015. Physician Retention – What does it take to make physicians want to stay? Effective Strategies for Employing and Retaining Physicians. Successful Employment Models Attract and Retain physicians. Recruit a physician that is the “right fit”
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MAPRA Conference 2015 Physician Retention – What does it take to make physicians want to stay? Effective Strategies for Employing and Retaining Physicians
Successful Employment Models Attract and Retain physicians Recruit a physician that is the “right fit” Communicate clear expectations Comprehensive physician onboarding and training Provide physician with ongoing support and feedback Build an employment contract that incents Physicians to succeed and to stay
Right Fit Ask: What is the right fit for your organization? -- Not the usual: MD/DO, AMG/FMG, BC/BE -- Culture?
Clear Communication Begins with the initial conversation Know your position Be clear with job requirements Setting up a thorough itinerary – set expectations and follow-through
On-Boarding and Training They signed the contract, now what? -- Detailed on-boarding process -- Mentor program – not just for residents
Support and Feedback Regular follow-up 30 day, 60 day, 90 day Follow-ups are a 2 way street
Employment Contract Incent the behavior that you desire -- Productivity and Quality -- Quality Metrics -- Competing in a national market for talent
PHG Survey Top Reasons for leaving positions Demand for ‘Work-Life’ Balance
Top reasons for leaving old position • Compensation and lack of professional appreciation • Followed by Workload/call coverage and the desire to advance in career PHG Survey of Physicians Who Changed Jobs
PHG Survey Results – other findings • Increased Importance of Work-Life Balance • Primary motivation for changing positions is desire to be closer to family and friends • Closely followed by better work hours/ work- load and/or the desire to work part time
Summary: What will It Take to Attract Them and Make Them Stay • Build retention into the contract • Review the contract and performance annually • Make sure compensation incents physician to reach your organization’s goals i.e. Quality measures • Recruit the “right fit” • Set clear expectations • Offer comprehensive onboarding • Provide ongoing support and feedback • Develop a win-win Contract realistic to the market to which you’re recruiting
Craig Fowler, Vice President Training, Recruiting & Public Relations Pinnacle Health Group