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Questions of disclosure: What to measure and why Professor Andy Neely Cranfield School of Management Cranfield Corpora

Why measure the desire to quantify?. When you can measure what you are speaking about, and express it in numbers, you know something about it; but when you cannot measure it, when you cannot express it in numbers, your knowledge is of a meagre and unsatisfactory kind".Lord Kelvin, 1824-1907. Bu

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Questions of disclosure: What to measure and why Professor Andy Neely Cranfield School of Management Cranfield Corpora

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    2. Why measure – the desire to quantify?

    4. Are there country differences?

    5. Why measure – business returns?

    6. Why measure – the need to comply

    7. The water utilities

    8. The water utilities

    9. The need to comply

    10. The maturity of measurement

    11. And to mitigate risk

    12. Enduring challenges of measurement

    13. What do we measure?

    14. What do we measure?

    15. Think about a range of stakeholders

    16. The Performance Prism

    17. Reflections on CSR and disclosure

    18. Starting with Kelvin, finishing with Einstein

    19. For Further Information Professor Andy Neely Cranfield School of Management Cranfield Bedfordshire England MK43 0AL Tel. +44 (0)1234 754511 Mobile +44 (0)7711 140198 E-mail a.neely@cranfield.ac.uk Cranfield web site: www.som.cranfield.ac.uk/som PMA Home Page: www.performanceportal.org

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