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Organisational Development & Web Sites

Organisational Development & Web Sites. Drug Use & Organisational Development Use of Learning web & Project Management web Issues from a case study - What helped & what didn’t Next step. The Task. Enhance drug management in non-drug specialist agencies

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Organisational Development & Web Sites

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  1. Organisational Development &Web Sites • Drug Use & Organisational Development • Use of Learning web &Project Management web • Issues from a case study- What helped & what didn’t • Next step

  2. The Task • Enhance drug management in non-drug specialist agencies • Family & Children’s Services &Ministry of Justice CBS(Youth Next)

  3. Context • New Minister for Drug Strategy & a new Drug Strategy Office • Across Government & Community Partnerships • Minimal extra resources • Workers feeling used & abused

  4. The Response Drug Management Project Management Action Learning

  5. Action Learning Act Act Plan Plan Review Review Review • Learning as you go • Doing

  6. Goals • Role legitimacy • Role adequacy • Role support

  7. Drug Management Support • Just in case training • Just in time support • Cascade learning • Coaching

  8. Cyber Space Supports • DrugNet drug management learning web • Project management web

  9. DrugNet Goals • On-the-job support • Enhance engagement at different levels • Make explicit role tasks • Raise the issue • Reduce stereotyping • Collective wisdom

  10. DrugNet Design & Features • Based on practice- What’s required to do the job • Tools • Theoretical & Drugs info • Layered information- Broad & Deep

  11. DrugNet Design & Features (cont) • Interactive • PowerPoint presentations • Links & independent • Competencies • Action Learning • Home page

  12. Who to engage • Senior management across areas- Service Delivery- Training & Support • Senior clinical staff • Information Technology

  13. Customised • Build your own • Off the shelf • Customised

  14. Linked to PDP • Senior clinicians’ role in performance management & quality assurance • Timed to build on project- hand-over- extra boost

  15. Publicised • Traditional publicity- agenda setting- newsletters- launch • Electronic- e-mail- flash screen

  16. Orientation to DrugNet • Group & 1:1 • Supervisor training • Combined Internet Training • Combined PDP review

  17. DrugNet Follow-up • Review changes in competencies- Continuing Professional Education Points (CPE Points) • E-mail additions • Add material produced by workers

  18. DrugNet Follow-up • Topic a Month • DrugNet Discussion Group • Promotion of in-house training • Screen saver

  19. Hinders • Custodianship- technical- information • Internet/Intranet access- computers- permission- network set-up- computers

  20. Hinders • Technophobia- management level- worker level • I’m too busy • Learning style

  21. Outcomes • DrugNet on 1,100 computers in FCS • Over 360 staff directly trained in 25 locations • Hand-over period characterised by increased activity & Positive Energy • Contrast outcomes with agency which hasn’t yet incorporated DrugNet or Project Web

  22. Project Management Web • Map project domains • Keep track of project • Captures worker wisdom • Rewards effort • Transfer of knowledge • Links people

  23. Vision • Sustainable development through creative licensing • Learn from the field • Enhanced features:- interactive- data based tools- total management package

  24. Next Step • What has been most useful for you? • What is your next step to progress this?

  25. Summary Goals andProcess PeopleandTechnology(WIIFM) Individual &Organisational Change LearningandProject Web(Product) MarketingandSustainability

  26. DrugNet Supporting Workers to Support Their Community to Support Each Other

  27. Contact Details Jon Rose Ph (08) 9384 5801 E-mail drugnet@i.am

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