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TELEHEALTH & TELECARE. DELIVERING PERSON – CENTERED CARE DONNA CANTRELL RMN / DIP NUR / BSc(HONS) HEALTH AND SOCIAL CARE. BACKGROUND. Stoke PCT has commissioned a prototype of ‘Simple Telehealth ’, the mobile phone / text based Telehealth solution
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TELEHEALTH&TELECARE DELIVERING PERSON – CENTERED CARE DONNA CANTRELL RMN / DIP NUR / BSc(HONS) HEALTH AND SOCIAL CARE
BACKGROUND • Stoke PCT has commissioned a prototype of ‘Simple Telehealth’, the mobile phone / text based Telehealth solution • The solution is 100% owned by Stoke PCT and the development is being supported by MidTech, the SHA’s Innovation Unit • Feedback from commissioners suggests that the system will be very low cost when compared to traditional solutions and will be cost effective enough to deploy patients for which there is no current affordable Telehealth solution.
AREAS LEADING ON THE DEVELOPMENT OF THE SOLUTION • Community Matrons • PBC General Practice • Diabetes • Dementia • Smoking Cessation • Year of Care • Vascular and Cognitive Impairment • District Nursing • Mental Health – the first Mental Health service nationally to pilot this solution.
DESCRIPTION • Simple telehealth uses proved industry and clinical protocols to provide an automatic, bi-directional, SMS based behavioural, educational and monitoring service which automatically interacts with patients via a series of personalised, planned and timed reminders, educational information, compliance and monitoring messages to assist with and aid patient self care. • The system is extremely cost effective, free for patients, accessible to the majority of the population and can be used anywhere by both patients and clinicians.
OPTIONS SIMPLE TELEHEALTH TELEHEALTH SYSTEMS TELECARE SYSTEMS HEALTH HUB
SIMPLE TELEHEALTH OBJECTIVES
LETS’S HAVE A GO!!....... • SEND THE FOLLOWING MESSAGE TO SUBSCRIBE 84433
THE CLINICIAN SENDS AN SMS TO A DEDICATED SHORTCODE NUMBER, I.E 81234 WITH THE PATIENTS MOBILE NUMBER AND THE CONDITION TO BE MONITORED, I.E ‘BP’ FOR BLOOD PRESSURE AND THE SYSTOLIC / DIASTOLIC THRESHOLDS AND THE FREQUENCY / TIME READINGS SHOULD BE TAKEN
POSSIBLE USES • MEDICATION REGIME – REMINDERS TO TAKE AND COLLECT • APPOINTMENTS REMINDERS – TO REDUCE THE RATE OF DNA’S • MOTIVATIONAL AND BEHAVIOURAL CHANGE TOOL - • PHYSICAL HEALTH MONITORING – LONG TERM BP, BM • HEALTHY OPTION REMINDERS – DIET / EXERCISE • CPA REMINDERS / INFO – ADDRESSING KEY PERFORMANCE INDICATORS • SOCIAL INCLUSION – GROUP ACTIVITIES AND PLANNED AGREED CARE
VITAL OBSERVATIONS • A VARIETY OF EQUIPMENT WHICH WILL ALLOW THE PATIENT TO RECORD THEIR VITAL OBS AND THIS INFORMATION IS SENT TO THE CONTROL ROOM FOR ANALYSIS / MONITORING – ALERTS CAN BE SENT OUT WHEN NEEDED AND CLINICANS WILL BE ALERTED IN THE EVENT OF PROBLEMS
WHAT IS TELECARE • TELECARE IS MADE UP OF A RANGE OF DETECTORS / MONITORS WHICH ARE LINKED VIA A TELEPHONE LINE TO A COMMUNITY ALARM SYSTEM. • WHEN AN ALARM IS TRIGGERED IT SENDS A WARNING TO A CONTROL CENTRE THAT CAN BE RESPONDED TO WITHIN A DEFINED TIMESCALE. • AN ALARM CAN BE TRIGGERED ON A DETECTED EVENT SUCH AS A FALL, OR IF AN UNUSUAL PATTERN OF ACTIVITY HAS NOT BEEN FOLLOWED SUCH AS A FRIDGE DOOR NOT BEING OPENED WITHIN A 24 HOUR PERIOD.
Health hub AA A SMALL HAND HELD TELEHEALTH MONITOR DESIGNED FOR EASE OF USE BY PATIENTS AND CARERS OF ALL AGES, IN ANY LOCATION AND AT ANY TIME.
OVERVIEW • Purpose designed for home use by patients of all ages with Long Term Conditions, the DocoboHealthHub is an innovative European solution to the growing burden placed on health providers for managing patients at home and in the community. Similar to a PDA and using the principle of “store and forward”, vital signs measurements and changes in symptoms, side effects, life style and quality of life are securely recorded and transferred to the centre of care