Customer Benefits OF nextragen PRODUCTS

1. Customer Benefits OF nextragen PRODUCTS

2. Solutions for Carriers Testing: Nextragen delivers security throughout the lifecycle of NGN projects! • Readiness Checks to Deliver Security! Quality is planable! • Pre-test the network infrastructure by emulating UC traffic to assure service quality for VoIP / IPTV / Video • Determine necessary network infrastructure adjustments before problems arise • Identify suboptimal network configurations with intelligent analysis • Produce reliable calculations to anticipate expense of infrastructural changes in the carrier's as well as the customer's network • Autonomous remote stations at customer sites to reduce field operation • Certifying & Baseliningto Ensure, Assure and Insure Quality! Quality is predictable! • Run testing and measurement procedures based on real UC traffic prior to setting up VoIP / Video / IPTV solutions • Determine of initial quality of NGN services for service providers and customers • Qualified and standardized test results (ITU standards) serve as a basis for service level agreements • Avoid follow-up costs • Create customer satisfaction • Identify project risks • Shorten project times • Ensure operational reliability • Secure SLAs • Assure service performance • Create realistic customer expectations • Reduce and avoid customer churn

3. Solutions for Carriers Active End2End Monitoring: Identify problems before they arise! • Proactive Monitoring to Record and Document Network Quality! Permanent and standardised end-to-end monitoring of quality of service and end-user experience • Service quality monitoring throughout the network including the defined data transfer points • Control QoS and QoE using standardised testing methods (ITU standards PESQ, POLQA, PEVQ, E-model ) • Proactively identify network problems thanks to end-to-end monitoring and short measuring cycles • Automatic alerting of network management if network performance falls below agreed quality levels • Effective troubleshooting before network problems arise at user level • Consistent documentation of monitoring results to assure internal and customer network quality • Avoidance of service charges and SLA penalties • Creating service continuity to ensure customer satisfaction • Optimization of network management procedures

4. Solutions for Carriers Analysing: Deliver quick, efficient and cost-optimised response to unexpected network problems! • Analysing to Reduce Guesswork and Resolve Problems!Rapid troubleshooting and restoration of quality of service! • Reliable end-to-end measurements results of QoS and QoE in both the central network management as well as during field operation • Quickly identify network problems thanks to end-to-end perspective • Direct service staff directly to the source of problem thanks to accurate error localisation • Autonomous remote stations at customer sites to reduce on-site expenses • Consistent service structures and procedures thanks to consistent measurement tools on service notebooks • Seamless and continuous integration of field-operation procedures into the central service management system • Reduce response and recovery times • Reduce field operation costs • Optimise service procedures

5. Solutions for Service Providers Testing: Provide security during implementation of NGN solutions for customers! • Readiness Checks to Take Reliable Decisions to Avoid Conflicts Between Carrier and Customer! Quickly and effectively ensure quality of service! • Pre-test the network infrastructure by emulating UC traffic to assure service quality for VoIP / IPTV / Video • Secure quality of service for VoIP/IPTV/Video • Determine necessary network infrastructure adjustments in the carrier's as well as the customer's network • Produce reliable calculations to anticipate expense of infrastructural changes in the carrier's as well as the customer's network • Certifying & Baselining to Create Clearly Defined Customer Relations! Quality is measureable! • Run testing and measurement procedures based on real UC traffic prior to setting up VoIP / Video / IPTV solutions • Determine of initial quality of NGN services across the entire service chain (carrier – service provider – customer) • Qualified and standardised test results (ITU standards) serve as a basis for service level agreements • Avoid follow-up costs • Create customer satisfaction • Identify project risks • Shorten project times • Ensure operational reliability • Secure SLAs • Assure service performance • Create realistic customer expectations • Reduce and avoid customer churn

6. Solutions for Service Providers Proactive End2End Monitoring: Quickly locate and remove network problems! • Monitoring to Proactively Secure and Report Quality!Permanent and standardised End2End monitoring of quality of service and user experience! • Monitor service quality throughout the network including the defined data transfer points • Control QoS and QoE using standardised testing methods (ITU standards PESQ, POLQA, PEVQ, E-model ) • Proactively identify network problems thanks to end-to-end monitoring and short measuring cycles • Automatic alerting of network management if network performance falls below agreed quality levels • Effective troubleshooting before network problems arise at user level • Consistent documentation of monitoring results to assure internal and customer network performance • Autonomous remote stations at customer sites to reduce field operation • Avoidance of service charges and SLA penalties • Creating service continuity to ensure customer satisfaction • Optimization of network management procedures

7. Solutions for Service Providers Analysing: Effectively and cost-efficiently approach network problems! • Analysing to Reduce Guesswork and Resolve Problems!Rapid troubleshooting and restoration of quality of service! • Reliable end-to-end measurements results of QoS and QoE in both the central network management as well as during field operation • Quickly identify network problems thanks to end-to-end perspective • Direct service staff directly to the source of problem thanks to accurate error localisation • Autonomous remote stations at customer sites to reduce on-site expenses • Consistent service structures and procedures thanks to consistent measurement tools on service notebooks • Seamless and continuous integration of field-operation procedures into the central service management system • Reduce response and recovery times • Reduce costs during field operation • Optimise service procedures

8. Solutions for Enterprise Clients Testing: Create realistic NGN projects! • Avoid follow-up costs • Create customer satisfaction • Identify project risks • Shorten project times • Ensure operational reliability • Readiness Checks to Take Secure Decisions During Migration and Implementation Projects! Ensure quality of service in no time! • Pre-test the network infrastructure by emulating UC traffic to assure service quality for VoIP / IPTV / Video • Determine necessary network infrastructure adjustments before problems arise • Identify suboptimal network configurations with intelligent analysis • Produce reliable calculations to anticipate expense of infrastructural changes in the carrier's as well as the customer's network • Certifying & Baseling to Ensure that Service Providers and Carriers Meet SLA Conditions! Quality is measurable! • Run testing and measurement procedures based on real UC traffic prior to setting up VoIP / Video / IPTV solutions • Determine initial quality of NGN services across the entire service chain (carrier – service provider – customer) • Qualified and standardized test results (ITU standards) serve as a basis for service level agreements • Secure SLAs • Assure carriers and service providers meet SLAs • Secure service performance • Reduce and avoid customer churn

9. Solutions for Enterprise Clients Proactive End2End Monitoring: Proactively secure customer satisfaction and control service providers! • Monitoring to Proactively Ensure and Document Network Quality! Permanent and standardised End2End monitoring of quality of service and user experience! • Monitor service quality throughout the network • Control QoS and QoE using standardised testing methods (ITU standards PESQ, POLQA, PEVQ, E-model ) • Proactively identify network problems thanks to end-to-end monitoring and short measuring cycles • Automatic alerting of network management if network performance falls below agreed quality levels • Effective troubleshooting before network problems arise at user level • Continuous testing of QoS to comply with SLA by the service provider and Carrier • Consistent documentation of monitoring results to assure internal, carrier and service provider network performance • Autonomous remote stations at customer sites to reduce field operation • Secure customer satisfaction • Avoid failures and disturbances • Avoid follow-up costs • Ensure SLAs conditions are met

10. Solutions for Enterprise Clients Analysing:Reduce downtimes to a minimum! • Analysing to Reduce Guesswork and Resolve Problems!Rapid troubleshooting and restoration of quality of service! • Receive reliable end-to-end measurements results of QoS and QoE using conventional PC hardware and avoid proprietary testing devices • Quickly identify network problems in the respective network segments thanks to end-to-end perspective • Autonomous remote stations at customer sites reduce on-site expenses • Reduce disturbances by users in day-to-day business • Reduce response and recovery times • Reduce costs during filed operation

11. Solutions for IT Service Providers Testing: Run realistic and controllable NGN projects with customers! • Avoid follow-up costs • Create customer satisfaction • Control project risks • Reduce project times • Generate sales • Readiness check to take secure decisions to provide optimal customer service! Ensure quality of service in no time! • Pre-test the network infrastructure by emulating UC traffic to assure service quality for VoIP / IPTV / Video • Analyse and document the status quo of client‘s infrastructure to provide optimal consulting and project results • Create reliable calculations for optimal client solutions • Provide readiness checks as part of your consulting and service portfolio • Certifying & Baselining to Define Clearly Defined Customer Relations! Quality is measurable! • Run testing and measurement procedures based on real UC traffic prior to setting up VoIP / Video / IPTV solutions • Determine initial quality of NGN services across the entire service chain (carrier – service provider – customer) • Qualified and standardised test results (ITU standards) serve as a basis for service level agreements • Provide network analysis as part of your consulting and service portfolio • Ensure and assure QoS towards customer • Ensure SLAs commitment • Generate sales

12. Solutions for IT Service Providers Monitoring: Extendyour service portfolio with active monitoring services! • Monitoring – Proactively Ensure and Document Network Quality! Permanent and standardised End2End monitoring QOS and QoE • Monitor service quality throughout the network • Control QoS and QoE using standardised testing methods (ITU standards PESQ, POLQA, PEVQ, E-model ) • Proactively identify network problems thanks to end-to-end monitoring and short measuring cycles • Automatic alerting of network management if network performance falls below agreed quality levels • Effective troubleshooting before network problems arise at user level • Continuous testing of QoS to comply with SLA by the service provider and Carrier • Consistent documentation of monitoring results to assure internal, carrier and service provider network performance • Autonomous remote stations at customer sites to reduce field operation • Provide monitoring as part of your management services for clients • Generate sales • Avoid services failures and disturbances • Save follow-up costs • Create customer satisfaction

13. Solutions for IT Service Providers Analysing: Reduce field operation costs! • Analysing to Reduce Guesswork and Resolve Problems! Rapid troubleshooting and restoration of quality of service! • Reliable end-to-end measurements results of QoS and QoE in both the central network management as well as during field operation • Quickly identify network problems thanks to end-to-end perspective • Direct service staff directly to the source of problem thanks to accurate error localisation • Consistent service structures and procedures thanks to consistent measurement tools on service notebooks • Seamless and continuous integration of field-operation procedures into the central service management system • Autonomous remote stations at customer sites to reduce on-site expenses • Reduce field operation costs • Shorten response and recovery times • Optimize service procedures