Communication

1. Communication 交 际 用 语 技 巧 密云电大分校 李淑东

2. Communication and culture 1.the ring gesture: In America, it means OK. It’s great; • In Japan it means money; • In France it means zero or worthless; • In Tunisia “I’ll kill you.”

3. Communication and culture • 2.the single finger beckon: • In America it simply means:come here; • In Yugoslavia and Malaysia it is only used for beckoning animals; • In Indonesia and Australia it is used for beckoning prostitutes. ie, ladies for the night.

4. Communication and culture • 3.the thumbs-up sign: • In Britain it means OK and is also used as a sign for hitch-hiking. • In Greece it is an insult.

5. Communication and culture • Four categories of distance for Americans 2m-- 45-80cm 1.3-2m 0-45cm friends social public

6. Guidance to online resources: visit http://school.btvu.org/ --英语本科--跨文化交际--教学辅导 to get more information about this part.

11. Cultural characteristic • 1、中国是“ we ” culture, 几千年中国文化历史造就了我们中国人独特的交际方式：我们在交际过程中强调的是“我们”的利益，更多地考虑的是大家的和谐，集体的荣誉等，这就导致了我们回答问题时往往是拐弯抹拐角 • 2、西方国家是“ I ” culture，他们在交际过程中强调的是个性，性格直率，具有表现欲，因此在回答问题时往往是直奔主题。

12. Guidance to online resources: visit http://school.btvu.org/ --英语本科--跨文化交际--流媒体课程 –第三讲：个人主义和集体主义to get more information about cultural characteristics.

14. Rules of communication 1、礼貌原则 1）接受帮助时：Yes, please./ It’s very kind of you. 2)拒绝帮助时：No, thank you./ That’s OK, I can manage. 3)回答别人的感谢时：You’re welcome ./ It’s a pleasure./ Not at all. 4)回答别人的歉意时：That’s all right . / Never mind ./ It doesn’t matter. 5)听到不幸消息时: I’m sorry to hear that.

15. Rules of communication • 2. 排除母语的干扰 • 1)打电话时：This is …speaking ;不能用I am…. 如果所找的人不在场：I’m afraid she is not in. Can I take a message? • 2)当有人问你怎么了：要回答身体哪儿不舒服了，或 出了什么问题。如：I’ve got a headache; I can’t find my car.等

16. Ways to Communicate 一）. 提出请求，征求别人意见。 提问： —May I…? —Would you…? —Can/could you…? 回答： —Yes/Sure/Certainly, Of course. —Sorry, I’m afraid I can’…

17. Guidance to online resources: visit http://school.btvu.org/ -法学本科--英语II（2）-教学辅导--网考交际用语

20. Ways to Communicate 1.Hello , may I talk to the headmaster now? __________________________ A.Sorry, he is busy at the moment B. No, you can’t C. Sorry, you can’t D. I don’t know A

21. Ways to Communicate • Could I borrow your dictionary? • ______________________ • A. Yes, you may borrow • B. Yes, go on • C. Yes , certainly • D. It doesn’t matter C

22. Ways to Communicate • 3. Would you mind changing seats • with me? • _________________________ • A.Yes , you can • B. Of course I like to • C. Of course not • D. Certainly, please do C

23. Ways to Communicate • May I see your tickets , please? • ___________________ • A. No , you can’t • B. Yes, you can • C. Here you are • D. No, they are mine C

24. Ways to Communicate 5. Excuse me, may I sit here ? _______________________ A. Sit down, please. B. You’re welcome . C. Yes, certainly. This seat’s free. D. Yes, it doesn’t matter. C

25. Guidance to online resources: visit http://online.my.btvu.org/-法学本科-英语II(1)-教学辅导-交际用语专项练习1

26. Ways to Communicate 二）. 提供帮助。 提问：—Can/Could I help you? —Is there anything I can do for you? —Do you want me to …? 回答： — Yes, please —Thanks. That’s very kind of you.

27. Ways to Communicate No, thanks Thank you all the same That’s very kind of you, but… 三）寻求帮助。 提问:—Please give me a hand 回答：—Certainly/Of course —Yes, what can I do for you

28. Ways to Communicate • Can I help you with your bag ? • _____________________ • A. I have no idea • B. No, no. I can carry it myself • C. That’s a good idea • D. Thank you. I can manage myself D

29. Ways to Communicate 2. Can I help you to get it down? _______________________ A. No problem B. Yes. Let’s get it C. Thanks. It’s so nice of you D. It’s no trouble at all C

30. Ways to Communicate 3. I wonder if you could help me? _______________________ A. I could B. Yes, I do C. No, not at all D. Certainly 4. Please give me a hand, won’t you? ________________________ A. Of course I will B. You’re welcome C. You are so kind D. Don’t mention it D A

31. Ways to Communicate 5. Oh, the box is too heavy. ________________? A. What’s in it B. Can I help you to carry it C. Whose is it D. May I have a try B

32. Guidance to online resources: visit http://online.my.btvu.org/-法学本科-英语II(1)-教学辅导-交际用语专项练习2

33. Ways to Communicate 三）. 提出建议、劝告。 提问:—You’d better … —Shall we …? —How about …? — Why not…? —Why don’t you…? 回答： —Sure. —Why not? A good idea. — No, thanks.

34. Ways to Communicate • There is an hour to go. Could we sit somewhere to have a drink ? • _________________________ • A. Have a try B. sure • C. Don’t go please D. No, I can’t • 2. What about another coffee? • ____________________________ • A.No, thanks B. You’re so kind • C. Yes, of course D. Sorry for the trouble B A

35. Ways to Communicate 3. What about going for a walk ? _________________________ A. Walking is good to you B. That’s all right C. So , do I D. Why not? A good idea D

36. Ways to Communicate 4. In my opinion, you’d better take a couple of days off . ___________________________ A. I will take your advice B. Let me see C. Never mind D. I’m afraid so A

37. Ways to Communicate 5. Please tell David not to drink too much . _________________________ A. OK, let’s go B. I see C. It’s time for lunch D. Please have a drink B

38. Guidance to online resources: visit http://online.my.btvu.org/-法学本科-英语II(1)-教学辅导-交际用语专项练习3

39. Ways to Communicate 四）. 表示邀请。 提问：—Will you come to …? —Would you like to …? —I’d like to invite you to… 回答：— Yes, I’d love to … —Yes, it’s very kind of you . — I’d love to ,but …

40. Ways to Communicate • Would you like to have a dinner with us • this evening ? • __________________________ • A. OK, but I have to go to a meeting now • B. No, I can’t • C. Sorry, I will go to airport this evening • D. I don’t know C

41. Ways to Communicate 2. We are going to have a dancing party tonight. Would you like to join us? ________________________ A. Yes, it’s very kind of you B. Of course not. I have no idea C. No, I can’t D. That’s all set A

42. Ways to Communicate 3. Can you come over for dinner with us ? _____________________________ A. I’d love to, but I have a meeting tonight B. It doesn’t matter C. No, I don’t like D. Oh, that sounds well A

43. Ways to Communicate 4. I have got two tickets for the match. Shall we go and watch it together ? _____________________________ A. The tickets must be expensive B. The match must be exciting C. Why not ? Let’s go D. The place is too far away C

44. Ways to Communicate 5. How about going to the cinema tonight? ______________________________ A. I don't think so B. I'm sorry. I have to drive my mother home tonight C. Never mind D. Take it easy B

45. Guidance to online resources: visit http://online.my.btvu.org/-法学本科-英语II(1)-教学辅导-交际用语专项练习4

46. Ways to Communicate 五）. 表示感谢 —Thank you (very much) — Thanks a lot — Many thanks 回答： —Not at all — You’re welcome —Don’t mention it —My pleasure

47. Ways to Communicate 六）表示祝贺、赞叹 • —Congratulations • — Well done • — How beautiful… 回答：—Thank you

48. Ways to Communicate • These are certainly beautiful flowers. • Thank you so much. • ____________________ • A. No, no. It’s nothing • B. You are welcome • C. Yes, I agree • D. Yes, I think so too . B

49. Ways to Communicate 2. I was worried about chemistry , but Mr. Brown gave me an A ! _______________________________ A. Don’t worry about it B. Congratulations! That’s a difficult course C. Mr. Brown is very good D. Good luck to you B

50. Ways to Communicate 3. Congratulations! You won the first prize in today’s speech contest . _______________________________ A. Yes, I beat the others B. No, no. I didn’t do it well C. Thank you D. It’s a pleasure C