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Achieving World Class Onboarding Compliance for a Remote and Mobilized Workforce

Learn about UPS's approach to onboarding compliance for their remote and mobilized workforce, including hiring statistics, awards and accolades, the business case for change, engagement through social media and mobile, and onboarding documents.

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Achieving World Class Onboarding Compliance for a Remote and Mobilized Workforce

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  1. IHRIM 2014 2nd Quarter Meeting Atlanta, GA Achieving World Class Onboarding Compliance for a Remote and Mobilized Workforce Lytana Kids VP, Global Workforce PlanningUPS

  2. About Presenter: Lytana Kids oversees the staffing of employees for all UPS business units worldwide and is responsible for its management through multiple channels, including UPSJobs.com, contingent workforce programs, affirmative action, employment compliance, employee policies, workforce reductions, outplacement programs, and diversity programs. IHRIM 2014 2nd Quarter Meeting Atlanta, GA

  3. Agenda • Hiring statistics • Overview of awards and accolades for UPS • Business case for change • Employer lifecycle • Engagement through social media and mobile • Onboarding documents IHRIM 2014 2nd Quarter Meeting Atlanta, GA

  4. Hiring statistics IHRIM 2014 2nd Quarter Meeting Atlanta, GA

  5. UPS Hiring Facts – 2013 est. (US) Seasonal – 70% IHRIM 2014 2nd Quarter Meeting Atlanta, GA

  6. Overview of awards and accolades for ups IHRIM 2014 2nd Quarter Meeting Atlanta, GA

  7. IHRIM 2014 2nd Quarter Meeting Atlanta, GA

  8. “Social Recruitment Delivers Results for UPS” “Three Companies Nailing Social and Mobile for H.R.” IHRIM 2014 2nd Quarter Meeting Atlanta, GA

  9. Business case for change IHRIM 2014 2nd Quarter Meeting Atlanta, GA

  10. Business Case • Reduce non-operations costs • Improve efficiencies through technology • Improve applicant experience • Need for a customized Applicant Tracking System • Reduce HR Staffing by 162 FTE’s • Reduce costs by 14M annually IHRIM 2014 2nd Quarter Meeting Atlanta, GA

  11. Engagement through social media and mobile IHRIM 2014 2nd Quarter Meeting Atlanta, GA

  12. Social Media and Mobile Recruitment Strategy • Social media and mobile for recruitment is part of an overall integrated strategy • Candidates are most comfortable in social media mobile print twitter linkedin broadcast direct mail & email careers site blog job boards facebook youtube google IHRIM 2014 2nd Quarter Meeting Atlanta, GA How it all fits together

  13. Engagement through Social Media IHRIM 2014 2nd Quarter Meeting Atlanta, GA

  14. Engagement at the Start of the Process IHRIM 2014 2nd Quarter Meeting Atlanta, GA

  15. Mobile and Social Play an Important Role in Recruiting at UPS • 56% of American Adults In 2013 Own A Smart Phone • 91% of American adults own a cell phone of some kind- Pew Research IHRIM 2014 2nd Quarter Meeting Atlanta, GA

  16. UPS Recognized as Leader in Social Recruiting As of September 3, 2013 UPSjobs ranked #1 in Social Media influenceto recruit. UPSjobs ranked higher than the 99 other top 100 firms using social media to recruit including Raytheon, XBOX, Google, NBC Universal, Microsoft, U.S. Department of State and Twitter. IHRIM 2014 2nd Quarter Meeting Atlanta, GA

  17. Engagement at the Start of the Process • Library of 25 videos that explain key positions, culture, and much more about UPS • The videos are viewed on average over one million times per month IHRIM 2014 2nd Quarter Meeting Atlanta, GA

  18. Innovative Push Notification IHRIM 2014 2nd Quarter Meeting Atlanta, GA

  19. Innovative Push Notification IHRIM 2014 2nd Quarter Meeting Atlanta, GA

  20. Mobile-Friendly Site For Full-Time & Part-Time Jobs Mirrors the classic version IHRIM 2014 2nd Quarter Meeting Atlanta, GA

  21. Mobile-Friendly Site For Full-Time & Part-Time Jobs IHRIM 2014 2nd Quarter Meeting Atlanta, GA

  22. Candidates Self Schedule After Completing Application IHRIM 2014 2nd Quarter Meeting Atlanta, GA

  23. Candidates Self Schedule After Completing Application IHRIM 2014 2nd Quarter Meeting Atlanta, GA

  24. Onboarding documents IHRIM 2014 2nd Quarter Meeting Atlanta, GA

  25. System Linked in Real Time with Provider for Background Checks IHRIM 2014 2nd Quarter Meeting Atlanta, GA

  26. Portal for All Onboarding Paperwork(Classic and Mobile) IHRIM 2014 2nd Quarter Meeting Atlanta, GA

  27. Portal for All Onboarding Paperwork(Classic and Mobile) Status bar show progress until complete IHRIM 2014 2nd Quarter Meeting Atlanta, GA

  28. Portal for All Onboarding Paperwork(Classic and Mobile) People are linked to vendors’ processes from one location but the experience looks the same IHRIM 2014 2nd Quarter Meeting Atlanta, GA

  29. Portal for All Onboarding Paperwork(Classic and Mobile) Data is sent electronically to the proper department in the company IHRIM 2014 2nd Quarter Meeting Atlanta, GA

  30. IHRIM 2014 2nd Quarter Meeting Atlanta, GA Thank you

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