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3n’s InstaCom™ Meeting the needs of Higher Education

3n’s InstaCom™ Meeting the needs of Higher Education. Ann Chamberlin Sales Director 3n (National Notification Network). Customers. Let’s talk about your issues. Fast and easy message creation Quick and reliable delivery Redundant and relevant delivery paths Real time information

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3n’s InstaCom™ Meeting the needs of Higher Education

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  1. 3n’s InstaCom™Meeting the needs of Higher Education Ann Chamberlin Sales Director 3n (National Notification Network)

  2. Customers

  3. Let’s talk about your issues • Fast and easy message creation • Quick and reliable delivery • Redundant and relevant delivery paths • Real time information • Detailed message analytics • Student and Faculty participation

  4. Fast message creation • Need • Non technical message senders • Accurate and consistent information has to be delivered quickly • Communicate in ways not outlined in the Continuity Plan (people and the message) • Murphy’s Law says that events will not go as planned. • 3n InstaCom™ Campus Alert solution • Simple 3 step process for sending notification • Message store for pre-approved messages that can be sent quickly. • Messages can be created on the fly

  5. Quick and reliable delivery • Need • System available during your time of need • Fastest possible message delivery • Reach everyone as quickly as possible • 3n InstaCom™ Campus Alert solution • Fully redundant (Active-Active) architecture with a committed service availability of 99.99% • True SaaS (Software as a Service) architecture that allows clients to take advantage of the capacity through the United States • Intelligent, sequential communication that quickly sends messages to everyone while not overwhelming the local infrastructure or confusing the recipient – avoid communication systems that have to blast out messages indiscriminately

  6. Redundant and relevantdelivery paths • Need • Find the student-faculty recipient • Need to find them – where they are • Be relevant – know your audience • Account for the disabled • 3n InstaCom™ Campus Alert solution • Unlimited contact path options – use them • Deliver the message to the devices they use – SMS and Instant Message – without hassle • Send text and voice messages Single modalities are singularly dangerous

  7. Real time information with detailed analytics • Need • Real-time feedback during an emergency is critical • Summarized results • Individualized Feedback • Analysis tools for post broadcast analysis • 3n InstaCom™ Campus Alert solution • Actionable, real-time information – not just raw data • Survey in real-time with flexible response options • Data export tools for sorting, filtering, charting and reporting

  8. Student and Faculty participation • Need • Student and Facility participation • Challenges • Apathy • Privacy • 3n InstaCom™ Campus Alert solution • Provide best practices for implementation • Provide sample sign-up letters and other communications • Will assist with crafting creative promotions to encourage sign-up

  9. 3n Contact Information • Ann Chamberlin • Sales Director • 818-230-9751 • Ann.chamberlin@3nonline.com • www.3nonline.com

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